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"Comfy room but very noisy plumbing!! Got woken up with another room having a shower!! " More

By a verified traveller on Fri 06 Oct 2017

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Hotel Description

During your stay at Surestay Hotel by Best Western San Jose Airport, you'll be close to Santana Row Shopping Center. You'll find features such as free breakfast and free self-parking, plus an outdoor pool. This budget hotel has 76 rooms over 2 floors. Free WiFi and deep-soaking baths are available in all rooms.

  • Air-conditioned accommodations with deep-soaking baths, LCD TVs and fridges
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a business centre, laundry facilities and coffee/tea in a common area
  • Just a 3-minute drive from Avaya Stadium and a few minutes from SAP Center at San Jose

Surestay Hotel by Best Western San Jose Airport ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Surestay Hotel by Best Western San Jose Airport

Everyone (1)
3 out of 5

Handy for San Jose airport

Comfy room but very noisy plumbing!! Got woken up with another room having a shower!!

Posted by , from hawaii on 6 Oct 2017

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About the Surestay Hotel by Best Western San Jose Airport

Location 1488 N 1St Street, San Jose, CA 95112-4818

Property Features

There's a restaurant on site. Free breakfast is served. There's an onsite business centre. Surestay Hotel by Best Western San Jose Airport also features an outdoor pool, coffee/tea in common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this San Jose hotel.

  • 76 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Transport

  • Train station: San Jose College Park Station (4 km / 2.5 mi)
  • Metro station: Gish Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Surestay Hotel by Best Western San Jose Airport offers 76 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Combined shower/bath
  • Hydromassage showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast.

Surestay Hotel by Best Western San Jose Airport has a restaurant serving breakfast only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult aged 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcomeService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Refrigerator fee: USD 10 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vagabond Inn Motel San Jose Airport
  • SureStay Hotel Best Western San Jose Airport
  • Vagabond Hotel San Jose
  • Vagabond Inn San Jose Airport Motel
  • SureStay Best Western San Jose Airport
  • Vagabond Inn San Jose Airport
  • Vagabond Inn Executive San Jose Airport
  • Surestay By Best Jose Jose
  • Surestay Hotel by Best Western San Jose Airport Hotel
  • Surestay Hotel by Best Western San Jose Airport San Jose
  • Surestay Hotel by Best Western San Jose Airport Hotel San Jose

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.