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Towneplace Suites By Marriott San Jose Downtown

3.0 star property

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Photo gallery for Towneplace Suites By Marriott San Jose Downtown

Rooftop terrace
Rooftop terrace
Rooftop terrace
Lobby lounge
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
495 West San Carlos Street, San Jose, CA, 95110
  • Place, Adobe Corporate Headquarters
    ‪8 min walk‬
  • Place, SAP Center at San Jose
    ‪11 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility Accessible with Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (Mobility Accessible with Tub)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (Hearing Accessible)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

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About this property

Towneplace Suites By Marriott San Jose Downtown

Hotel with free breakfast, near SAP Center at San Jose
This smoke-free hotel features self parking, coffee/tea in a common area, and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Towneplace Suites By Marriott San Jose Downtown offers 176 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

During your stay at Towneplace Suites By Marriott San Jose Downtown, you're just a quick walk from Silicon Valley. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Within a 15-minute walk of San Jose McEnery Convention Center and SAP Center at San Jose
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. Towneplace Suites By Marriott San Jose Downtown also features multilingual staff, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 30 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (69 centimetre high)

More

  • 8 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Towneplace Suites By Marriott San Jose Downtown Hotel
Towneplace Suites By Marriott San Jose Downtown San Jose
Towneplace Suites By Marriott San Jose Downtown Hotel San Jose

Towneplace Suites By Marriott San Jose Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 245 out of 293 reviews
Rating 8 - Good. 35 out of 293 reviews
Rating 6 - Okay. 7 out of 293 reviews
Rating 4 - Poor. 4 out of 293 reviews
Rating 2 - Terrible. 2 out of 293 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Haotian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Angelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and comfortable stay.
Stayed 1 night in Oct 2025

4/10 Poor

Jamie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Little guests in our room

There were roaches in our room and someone had tied a bag over the smoke detector with brown stuff at the bottom of it. We had to tell the frint desk abbout it to make sure we didn't get charged for it. They did move us to another room and comp us our parking.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Steven J, Sparks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was very nice and had everything we needed.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristian

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Stayed 1 night in Jul 2025

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rudy and Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful stay. The room was very clean and I just love that it had a kitchenette. Although I did not use it because we only stayed for one night. I can’t say enough about this hotel. We will definitely go back.
Stayed 1 night in Oct 2025

8/10 Good

Justine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vivian

Stayed 1 night in Oct 2025

10/10 Excellent

Liza

Stayed 1 night in Sep 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, awesome staff and loved the complimentary breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place definitely coming back
Stayed 2 nights in Sep 2025

10/10 Excellent

Takashi

Stayed 1 night in Oct 2025

10/10 Excellent

Maria liza

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was easy check in and the man at the reception was friendly and was very prompt and helpful when we wanted to watch baseball in the lobby and at the lounge . The lounge on the 8th floor was very nice as they have big flat screen tv . It was perfect as we watched baseball game. The room was spacious even after laying out the sofa bed. This is a very new property as they only opened mid this year . They need to improve on the cleanliness because we found a yogurt cup as we opened The couch to turn it into a bed . I always carry with me Lysol spray and true enough I needed it after I inspected the toilet seat . I also found eyelashes on the counter sink . Hope they improve the cleanliness. However over all , we like the facilities , the room and the guy at the reception and the guy who helped set up the tv .
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Oct 2025

10/10 Excellent

Vahe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Oct 2025

10/10 Excellent

Alishia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The bed was very comfortable and the room was very clean and a decent size for a studio. It was a very peaceful and quiet hotel. The only problem for me was the feather pillows, as I am highly allergic.The pull out couch bed was a little hard for my daughter, but she slept ok and it was better than a bar in her back from a pull-out couch. It had a full size refrigerator, microwave and small stove with sink. That was very nice. I was very sad that breakfast ended so early during the weekdays. We stayed there for a SAP center concert, and the walk to the arena was short and sweet.. about 15-20 mins and about 1 mile away. I would only walk in daylight though.. we uber'd back at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar

Stayed 1 night in Sep 2025

10/10 Excellent

Demetre

Stayed 2 nights in Sep 2025