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Best Western Capistrano Inn

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Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Free daily full breakfast
Desk, laptop workspace, iron/ironing board, free WiFi
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

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27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Historic Town Center Park
    ‪7 min walk‬
  • Place, Blas Aguilar Adobe
    ‪7 min walk‬
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.2 out of 10
Very good
(20 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, High Speed Internet, Microwave and Refrigerator, Coffee Maker, Iron, Hairdryer

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Pet Friendly 2 Queen Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Mobility Accessible Pet Friendly Queen Room with Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Mobility Accessible Pet Friendly Queen Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Bathtub, Pet Friendly Room, Balcony, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

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    About this property

    Best Western Capistrano Inn

    This smoke-free hotel features an outdoor pool, a snack bar/deli, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
    Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

    Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

    An outdoor pool and a hot tub are on site.

    The recreational activities listed below are available either on site or nearby; fees may apply.

    The free breakfast at Best Western Capistrano Inn gets high marks from our customers. During your stay, you're just a quick walk from Mission San Juan Capistrano. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
    • Free full breakfast served daily
    • Free WiFi
    • Free self parking
    • RV/bus/truck parking available for a fee
    • Take a swim in the outdoor pool or soak in the hot tub
    • Amenities include a front-desk safe, a business center, and a gift shop
    • Guests have great things to say about the breakfast and the clean accommodations
    • 9 minutes by foot from Mission San Juan Capistrano and a 3-minute drive from The Coach House
    • Pets welcome for a fee
    Best Western Capistrano Inn offers its guests an outdoor pool and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

    You'll find a business center on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

    This San Juan Capistrano hotel is smoke free.

    Guests are served free full breakfast daily.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transport

    • Free uncovered self parking on site
    • RV/bus/lorry parking (surcharge) on site
    • Limited number of on-site self parking spaces per unit
    • Wheelchair-accessible parking and van parking available

    Food and drink

    • Free full breakfast available daily
    • Coffee and tea in common areas
    • Snack bar/deli

    Things to do

    • Hot tub
    • Outdoor pool

    Family friendly

    • In-room microwave
    • In-room refrigerator
    • Laundry facilities
    • Outdoor pool
    • Snack bar/deli

    Conveniences

    • 24-hour front desk
    • Gift shop/newsstand
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Housekeeping (daily)

    Business services

    • Business centre
    • Computer station

    Outdoors

    • Pool loungers

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • No lift
    • Well-lit path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible parking
    • Wheelchair-accessible pool
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible van parking

    More

    • 2 buildings
    • 2 floors
    • Smoke-free property

    Room amenities

    Bedroom

    • Bedsheets provided

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower/bathtub combination
    • Towels provided

    Entertainment

    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Access via exterior corridors
    • Air conditioning
    • Desk
    • Desk chair
    • Free local calls
    • Iron/ironing board
    • Laptop workspace
    • Separate sitting area

    Policies

    Check-in

    Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
    Contactless check-in available
    Minimum check-in age: 18

    Check-out

    Check-out before 11:00 AM
    Contactless check-out available
    Express check-out available

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • Pets: USD 30 per pet, per night
    • Service animals are exempt from fees

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Payment types at the property

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • Deposit: USD 100 per accommodation, per stay

    We've listed all charges provided to us by the property.

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Pet fee: USD 30 per pet, per night
    • Service animals are exempt from fees

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards and cash
    Cashless transactions are available
    Safety features at this property include a fire extinguisher
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    Front desk staff will greet guests on arrival at the property.
    If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

    We should mention

    • Pool access available from 8:00 AM to 9:00 PM.
    • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

    Property is also known as

    Best Western Capistrano
    Best Western Capistrano Inn
    Capistrano Inn
    Capistrano Inn Best Western
    Best Western Capistrano Hotel San Juan Capistrano
    Best Western San Juan Capistrano
    San Juan Capistrano Best Western
    Capistrano Juan Capistrano
    Best Western Capistrano Inn Hotel
    Best Western Capistrano Inn San Juan Capistrano
    Best Western Capistrano Inn Hotel San Juan Capistrano

    Best Western Capistrano Inn Reviews

    Reviews

    7.8

    Good

    Rating 10 - Excellent. 447 out of 1010 reviews
    Rating 8 - Good. 229 out of 1010 reviews
    Rating 6 - Okay. 173 out of 1010 reviews
    Rating 4 - Poor. 77 out of 1010 reviews
    Rating 2 - Terrible. 84 out of 1010 reviews

    8.0/10

    Cleanliness

    8.4/10

    Staff & service

    7.6/10

    Amenities

    7.4/10

    Property conditions & facilities

    Reviews

    10/10 Excellent

    Fabiola

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Incredibly clean room. The location was amazing, no rowdy guests or loud noise from local area. Would stay again!
    Stayed 2 nights in Jan 2026

    10/10 Excellent

    Marie Franz

    The room was clean and spacious. The stay was short but sweet.
    Stayed 1 night in Feb 2026

    10/10 Excellent

    Michael

    Stayed 1 night in Jan 2026

    10/10 Excellent

    Lacey

    Stayed 1 night in Jan 2026

    8/10 Good

    Lynn

    Travelled with partner
    Liked: Cleanliness, amenities
    The room had a recliner!! I wish every hotel room had a recliner!! It's nice to have a comfortable chair to sit in and relax. I loved that they had a recliner in the room. The room was clean. Check in process was a little slow, but the woman was friendly.
    Stayed 2 nights in Jan 2026

    10/10 Excellent

    Mathew

    Stayed 1 night in Jan 2026

    10/10 Excellent

    Valerie

    Liked: Cleanliness, amenities, property conditions & facilities
    Wonderful, warm helpful staff! The balcony was so refreshing. The breakfast was complete, with many choices, a complete array of food for any palate. Clean room. Large screen tv with many channel options. We were beyond satisfied with everything!
    Stayed 1 night in Jan 2026

    10/10 Excellent

    Jefferey, Idaho Falls

    Business traveller
    Liked: Cleanliness, amenities, property conditions & facilities
    Room was clean comfy, and quiet, the front desk employees were friendly, check in and out was easy and quick, and the breakfast was above and beyond. Lots of options - even soy milk in the fridge. Would definitely stay again. Sign up front apologized for the renovations happening, and we saw some outside of a building near ours, but they were honestly pretty quiet and out of the way.
    Stayed 1 night in Jan 2026

    8/10 Good

    Miguel

    Stayed 1 night in Dec 2025

    10/10 Excellent

    lewis

    Stayed 1 night in Jan 2026

    10/10 Excellent

    JORGE

    Travelled with family
    Liked: Cleanliness, staff & service
    Room recently restaured
    Stayed 7 nights in Jan 2026

    10/10 Excellent

    Alfonso

    Liked: Cleanliness, amenities, property conditions & facilities
    Nice room. Courteous staff
    Stayed 1 night in Jan 2026

    10/10 Excellent

    James

    Business traveller
    Liked: Cleanliness, staff & service, amenities
    Room and Bathroom were clean and organized. Staff couteous and attentive.
    Stayed 1 night in Jan 2026

    10/10 Excellent

    Linda

    Liked: Cleanliness, amenities, property conditions & facilities
    Great staff
    Stayed 1 night in Jan 2026

    10/10 Excellent

    Douglas Gregory, sammamish

    Stayed 1 night in Jan 2026

    6/10 Okay

    Marina

    Liked: Cleanliness, property conditions & facilities
    Clean,
    Stayed 1 night in Jan 2026

    8/10 Good

    Jorge

    Stayed 2 nights in Jan 2026

    10/10 Excellent

    Richard

    Liked: Cleanliness, staff & service, property conditions & facilities
    Although a humble place it felt safe, was Clean and the area around the property very nice. Plenty of shops and eateries near the old Mission to visit
    Stayed 1 night in Jan 2026

    8/10 Good

    JORGE

    Liked: Cleanliness, staff & service
    Room ok
    Stayed 2 nights in Jan 2026

    10/10 Excellent

    vincent

    Stayed 1 night in Dec 2025

    10/10 Excellent

    Joshua

    Stayed 1 night in Dec 2025

    10/10 Excellent

    Casey

    Stayed 1 night in Jan 2026

    6/10 Okay

    Eleanor

    Liked: Cleanliness, property conditions & facilities, room comfort
    Menu was fresh, good; parking was close; help with luggage was good; however, the heater did not work, even when they said it would--was loud and noisy and did not adjust temperature so I couldn't sleep, and that's a bummer. They need to update All of the older heaters; is not fair to the guests/clients who can't sleep.
    Stayed 1 night in Dec 2025

    10/10 Excellent

    Deborah

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Updated Room, Extremely Clean and within a 10 minute walk to downtown.
    Stayed 2 nights in Dec 2025

    8/10 Good

    Suzanne

    Menu for breakfast was similar to other hotels I stayed in during my visit. Room was clean.
    Stayed 1 night in Dec 2025