Gold Palace Hotel

3.5 star property

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Photo gallery for Gold Palace Hotel

Front of property
Junior Room | Terrace/patio
Basic Double Room, 1 Bedroom
Interior detail
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Independencia #31 B, Jalisco, Mexico, San Juan de los Lagos, JAL, 47000
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪2 min walk‬
  • Place, Capilla del Pocito
    ‪3 min walk‬
  • Place, Templo del Pozito del Primer Milagro
    ‪3 min walk‬

Room options

Basic Room

  • Sleeps 2
  • 1 King Bed

Basic Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Junior Room

  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Triple Room

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Gold Palace Hotel

This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and a 24-hour front desk. Free WiFi in public areas and free valet parking are also provided. Other amenities include a TV in a common area and a porter/bellhop.
Gold Palace Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and designer toiletries. These individually decorated accommodations include desks. 32-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
During your stay at Gold Palace Hotel, you're just a quick walk from San Juan de los Lagos Cathedral Basilica. Enjoy features like free WiFi in public areas and free valet parking.
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Amenities include an elevator, a communal living room, and TV in a common area
  • Steps from San Juan de los Lagos Cathedral Basilica and 7 minutes by car from Santo Niño del Cacahuatito
Gold Palace Hotel offers its guests shopping on site, a porter, and a communal living room. Public spaces have free WiFi. Gold Palace Hotel also features an elevator, a microwave in a common area, and a refrigerator in a common area. Free self parking and valet parking are available.

This 3.5-star San Juan de los Lagos hotel is smoke free.


Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height door lock
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gold Palace Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gold Palace Hotel Hotel
Gold Palace Hotel San Juan de los Lagos
Gold Palace Hotel Hotel San Juan de los Lagos

Gold Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

MIGUEL ANGEL

Stayed 1 night in Jul 2023

8/10 Good

Ricardo, El Centro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Nice property.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay!

One of the better hotels to stay at in San Juan de Los Lagos as it's centrally located with restaurants/shopping/etc easily within walking distance.
Stayed 2 nights in Jul 2022

10/10 Excellent

Refugio

Stayed 1 night in Apr 2022

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fernando and yocelyn are very professional and friendly with great customer service.
Stayed 4 nights in Sep 2021

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Jorge

Stayed 1 night in Feb 2021

4/10 Poor

Guillermo

Liked: Cleanliness

Puntos de vista

No tienen algunos servicios que considero deben ser básicos en un hotel, llámese plancha para ropa, teléfono para hablar a recepción, cobijas extras por temas de frío
Stayed 1 night in Oct 2020

4/10 Poor

Jesus, Concord California

Travelled with partner
Disliked: Cleanliness, amenities
Property was not open for our check in there there was no one at hotel we waited over an hour before they open room was dusty from construction work that was going on
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Service and quality attitude of the hotel employees.
Stayed 2 nights in Feb 2020

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy cómodo, buen precio y a unos pasos de la Catedral
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2023

10/10 Excellent

Cristian de Jesús

Stayed 2 nights in Oct 2023

10/10 Excellent

Diana

Stayed 1 night in Mar 2023

4/10 Poor

Ruben Lozano

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Tienen un buen fotógrafo, las instalaciones no corresponden con las fotografias que lo promocionan
Stayed 1 night in May 2023

6/10 Okay

De La Rosa Godoy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Se reservo haciendo el pago en linea y al hacer el check inn se me volvio a cobrar argumentando que haciendo el ultimo pago me hiban a liberar el primer pago y no fue asi haciendome DOBLE COBRO
Stayed 1 night in May 2023

8/10 Good

Itzel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Jorge

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

4/10 Poor

Víctor Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Araceli

Liked: Cleanliness

Hay mejores opciones

La ubicación del hotel es céntrica, sin embargo mencionan que tienen estacionamiento propio y el estacionamiento está a 3 cuadras del hotel, por lo que si hay que cargar con maletas, etc. Puede ser incómodo. El agua de la regadera nunca salió caliente, siempre fue agua fría, y por último la persona que nos recibió al hacer el check in no estaba al 100% capacitada para ejercer su trabajo.
Stayed 1 night in Sep 2020

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020