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View all photos for Basic Double Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, a painting on the wall, and a phone on the nightstand.

Basic Double Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, a nightstand with a phone, and a wall-mounted light fixture.

Basic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Room

A hotel room with two beds, a wooden headboard, a painting on the wall, a desk with a chair, and a potted plant.

Basic Room

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern bedroom with a bed, bedside tables, and a TV mounted on the wall.

Deluxe Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Grand Marques

An indoor pool, a fitness center, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Grand Marques offers 25 accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Grand Marques, you're just a quick walk from San Juan de los Lagos Cathedral Basilica. Free WiFi in public areas, free valet parking, and an indoor pool are available.
  • Free WiFi
  • Free valet parking and self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes a gym
  • Steps from San Juan de los Lagos Cathedral Basilica and Maria Izquierdo House of Culture
Grand Marques offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a front-desk safe are also featured at Grand Marques. Free self parking and valet parking are available.

This San Juan de los Lagos hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Marques Hotel San Juan de los Lagos
Grand Marques San Juan de los Lagos
Grand Marques Juan los Lagos
Grand Marques Hotel
Grand Marques San Juan de los Lagos
Grand Marques Hotel San Juan de los Lagos

Grand Marques Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 238 reviews
Rating 8 - Good. 67 out of 238 reviews
Rating 6 - Okay. 27 out of 238 reviews
Rating 4 - Poor. 12 out of 238 reviews
Rating 2 - Terrible. 8 out of 238 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marisela

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean place to stay.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Gladys J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Will stay here again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if for sightseeing, eating, and hanging out in the Jardín aka plaza!! Rooms and hotel are nice and clean!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel we got a room with balcony and just enjoyed sitting in balcony in the afternoon and see people walk
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay, the bathroom is a little small and beds are hard but you get used to that. Nice place to stay.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Kamal

Liked: Cleanliness, staff & service
Close to basilica.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The kids love the pool.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Arturo Delfino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful service. Will be my “go to” for this town.
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the tourist places restroom could of been a little bigger
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but I did not felt safe
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Rented the standard room and stayed there only for one day after realizing the bathroom was too small and room had no windows. Decided to upgrade to a room with balcony which was perfect. The size of the bathroom was also a good size which included a jacuzzi. The balcony view was very nice which let you take in a great view of San Juan de Los Lagos.
Stayed 5 nights in Jul 2023
Verified review

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Way smaller than it looks on pictures
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel, was very very noisy, beds are extremely hard. Lobby service was great and the coffee, but probably won’t stay here again.
Verified review

4/10 Poor

Salvador

Disliked: Room comfort
No good lighting, bathrooms not clean, toilet shower leaks . Window is view to the hallway
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Jose

Good
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and Clean

Overall stay was great and rooms clean. Rooms were a bit small, it was very loud, you can hear everyone. Key cards would reset every day so we had to go downstairs to activate them again. Hotel was safe and secured. I would stay there again but I would request 3rd floor rooms or the Marqueza Suite.
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Jose

Disliked: Amenities
The staff front desk were rude Rude very rude
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great only bad thing is that it is not soundproof so sometimes you hear a lot of noise (people talking, cars from the parking lot underneath)
Stayed 5 nights in Mar 2024
Verified review

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities
Need to clean the rooms a lot more,hairs all over the shower,toilet smells terrible..
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Ramon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property needs to be upgraded. The beds are very uncomfortable. At night all you can hear is people yelling across the hallways and doors being slammed. Wouldn’t be staying here again!
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, bad sound proof in the rooms

Hotel staff was super nice and friendly. The part that makes me give 2 stars is the noise all night long. The rooms have little to none sound proof and you can hear EVERYTHING. The noise from the halls, other guest, and the garage door at ground level was incredibly loud even after 2 am. If you need to rest and the noise is a problem for you, avoid it, and look something else.
Stayed 1 night in Oct 2022