See all properties

Hotel Diana

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Diana

Front of property
Lobby
Lobby
Hallway
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
José López Lara 6, Colonia Centro, San Juan de los Lagos, JAL, 47000
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪1 min walk‬
  • Place, Templo del Pozito del Primer Milagro
    ‪3 min walk‬
  • Place, Argania Shopping Center
    ‪5 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Restaurant
Hotel Refugio
San Juan de los Lagos
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.8 out of 5, Exceptional, 483 reviews
The price is €75
includes taxes & fees
6 Jul - 7 Jul
Hotel Refugio

About this property

Hotel Diana

Along with a 24-hour front desk, this hotel has tour/ticket assistance and a picnic area. Free WiFi in public areas and free self parking are also provided.
Hotel Diana offers 29 accommodations. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Diana, you're just a quick walk from San Juan de los Lagos Cathedral Basilica. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • Steps from San Juan de los Lagos Cathedral Basilica and Cihuapilli Museum
Hotel Diana offers its guests tour/ticket assistance and a picnic area. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this San Juan de los Lagos hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HOTEL DIANA San Juan de los Lagos
DIANA San Juan de los Lagos
HOTEL DIANA Hotel
HOTEL DIANA San Juan de los Lagos
HOTEL DIANA Hotel San Juan de los Lagos

Hotel Diana Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 77 reviews
Rating 8 - Good. 19 out of 77 reviews
Rating 6 - Okay. 10 out of 77 reviews
Rating 4 - Poor. 8 out of 77 reviews
Rating 2 - Terrible. 12 out of 77 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on Christmas eve, walked in and were told that the hotel would not be accepting guests because it was Christmas eve. I showed them our reservation and they indicated that those had all been cancelled yet we were never informed by Expedia, my multiple attempts to contact expedia were fruitless, no one ever answered the phone or responded to emails.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Todo muy sucio el baño completamente sucio y las cama no se diga se mira que no lavan las cobijas en las almuadas estabean con cabellos fue muy desagradable el dormir ay el lavado completamente sucio
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy céntrico, las instalaciones son adecuadas y el servicio es excelente
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

René

Disliked: Cleanliness, staff & service, property conditions & facilities
Buenas noches no me respetaron mi reservación me comunique con el encargado del hotel y me dice que solo tenía disponible un día me comunique con ustedes y después de casi media hora esperando no me resolvieron nada son nuevo en su servicio y no es de fiar quise probar con pocos días para empezar pero si eso es co pocos como será con varios días de mis vacaciones
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
llegue y no teneian my reservacion, por mas que les mostre mi confirmacion, el hotel estaba lleno, se complico buscar hotel y me toco muy lejos de la iglesia
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Veronica

Buen lugar para hospedarse
Stayed 1 night in Oct 2023
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Estan muy pequeñas las habitaciones, sobretodo para entrar al baño los baños son pequeños por lo tanto el agua se riega. La ubicación esta perfecta. Tiene muy poca iluminación en las habitaciones.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

MIGUEL ANGEL

Liked: Staff & service, amenities, property conditions & facilities
Todo fue satisfactorio
Stayed 4 nights in Jan 2023
Verified

4/10 Poor

Bertha A

Disliked: Cleanliness, amenities, property conditions & facilities
Lo que me pareció único de la propiedad es que No descanse.Las camas sin colchón, y después de las sábanas un hule a todo lo largo de la cama.....
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse con la familia
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Marilu

buena ubicacion malas condiciones de los abanicos de techo
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Grabiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las almudas demasiado duras
Stayed 1 night in Dec 2021
Verified

6/10 Okay

jose ramon

Liked: Cleanliness, staff & service
Su cercanía con los lugares de interés, pero no me gustaron las camas están en mal estado los colchones y la distancia del estacionamiento fue un inconveniente, fuera de eso estuvo bien
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buscan darte buen servicio. Lo que no me gusto es que no tiene elevador, nos toco en el 3er piso con 3 adultos mayores. Deberían colocar esta información en la información
Stayed 1 night in Jul 2021
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien el hotel, recepción correcta, instalaciones limpias.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Leonila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y muy buen servicio.

Al lado de la cátedral, no te puedes quedar en mejor sitio.
Stayed 1 night in Nov 2020
Verified

6/10 Okay

SocorroGonzalez

Liked: Staff & service
Sucio el baño piquetes en cuerpo sin jabón gracias
Stayed 1 night in Sep 2020
Verified

8/10 Good

javier

The water was cold . You have to wait for more than 5 minutes for the water to warm up.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BUENA ATENCION Y MUY BUENA UBICACION
Stayed 1 night in Feb 2020
Verified

8/10 Good

Ana

Liked: Staff & service
Disliked: Property conditions & facilities
Falta elevador El lavabo estaba tapado Huele a drenaje el baño
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking was a nightmare! Was told there was fee parking, ended up having to pay for parking. Room was extremely cold, without regular hotel perks such as shampoo or washcloths. Staff was very nice.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

No me reservaron habitación, me tuve que cambiar de hotel
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el trato amable en recepción, no me gusto la ubicación pues está retirado el estacionamiento y se batalla para bajará y subir maletas, y a la hora del baño en la mañana el agua súper helada
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio amables y serviciales, me ubiera gustado estar más tiempo, los unico que no abia accesorios para aseo personal.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mi todo estuvo perfecto la atención del personal muy amable
Stayed 1 night in Jul 2019