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Hotel Don Saul

3.5 star property

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Photo gallery for Hotel Don Saul

Sauna
Standard Room (Superior)
Breakfast, lunch, dinner and brunch served
Front of property
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
calle 17 #23-52, centro, San Juan de Pasto, Narino
  • Place, Plaza de Narino
    ‪3 min walk‬
  • Place, Plaza del Carnaval
    ‪5 min walk‬
  • Place, Unicentro Pasto
    ‪17 min walk‬
  • Airport, Pasto (PSO-Antonio Narino)
    ‪48 min drive‬

Room options

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (Superior)

Standard Room (Superior)

Standard Room (Superior)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room (Twin)

Executive Double Room (Twin)

Executive Double Room (Twin)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Don Saul

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Hotel Don Saul offers 40 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in May 2024.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Hotel Don Saul, you're just a quick walk from Plaza de Narino. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Enjoy local and international cuisine while dining at RESTAURANTE YAZMIN
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Plaza de Narino and 5 minutes by foot from Iglesia La Catedral
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Don Saul offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 4 meeting rooms. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Don Saul. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star San Juan de Pasto hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
RESTAURANTE YAZMIN - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • RESTAURANTE YAZMIN

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 1 step to reach entrance
  • Area rugs in public areas
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Hospital bed
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - May 2024
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 65000 per vehicle
  • Pet deposit: COP 150000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 12978490-7
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Hotel Don Saul offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Don Saul Hotel
Hotel Don Saul San Juan de Pasto
Hotel Don Saul Hotel San Juan de Pasto

Hotel Don Saul Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with great customer service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Clean, comfortable and beautiful interior of the hotel. Would definitely recommend.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and comfortable bed

Excellent friendly and helpful staff. Room was clean and spacious, and the bed was very comfortable. A few minor things could be improved. Hand soap was empty, and there was only one towel and one cup in the room. Overall, a lovely stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
the personal is very kind and protective.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Derrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The nicest, friendliest staff I have experienced in a very long time. The amenities were subjectively poor for my taste. However, if we were to rate this hotel simply on the warm, professional, truly caring methods and behaviors of the staff, this would be on par with the Four Seasons.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un hotel muy bonito ubicado en el centro de la ciudad , queda cerca a todo , el servicio del personal espectacular las habitaciones muy cómodas y limpias la comida del restaurante deliiiiii , seguro volveré en mis próximos viajes
Verified

6/10 Okay

KÃ¥re

Disliked: Property conditions & facilities

Select a different hotel

More value for monay staying in a cheeper hotel. Hotel is ok (reception, location and service). Not impressed by the breakfast, expected more. Quality of hotel rooms is very different and do not expect to get a room that looks like the photo. We had two rooms where one was nice and renovated, the other room was old (changed room 3 times until we got a room of a decent standard). Also was lots of noice from the street on all the rooms we had. My advice is select a different hotel.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es excelente la limpieza de las habitaciones es impecable,las instalaciones del hotel son espectaculares ,el personal muy atento
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que mas me gusto aparte de las instalaciones físicas, es la calidez de su personal, ademas la especialidad de su comida es única. excelente.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Linnea

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabet

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Inmaculada María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024