Hotel Fernando Plaza

3.5 star property

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Photo gallery for Hotel Fernando Plaza

Front of property
Café
Standard Triple Room
Interior entrance
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Calle 20 No 21B-16, San Juan de Pasto, 520003
  • Place, Plaza del Carnaval
    ‪2 min walk‬
  • Place, Plaza de Narino
    ‪5 min walk‬
  • Place, Iglesia La Catedral
    ‪8 min walk‬
  • Airport, Pasto (PSO-Antonio Narino)
    ‪47 min drive‬

Room options

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Single Room

  • 25 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Room Superior With Minibar

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

Room Standard

  • 12 sq m
  • Sleeps 2
  • Free Wi-Fi

Triple Room Standard

  • 12 sq m
  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Hotel Fernando Plaza

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hotel Fernando Plaza offers 34 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LED televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Fernando Plaza, you're just a quick walk from Plaza del Carnaval. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Plaza del Carnaval and 7 minutes by foot from Plaza de Narino
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Hotel Fernando Plaza also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
Hotel Fernando Plaza has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

More

  • Banquet hall

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Fernando Plaza Pasto
Fernando Plaza Pasto
Hotel Fernando Plaza San Juan de Pasto
Fernando Plaza San Juan de Pasto
Hotel Hotel Fernando Plaza San Juan de Pasto
San Juan de Pasto Hotel Fernando Plaza Hotel
Hotel Hotel Fernando Plaza
Fernando Plaza
Fernando Plaza San Juan Pasto
Hotel Fernando Plaza Hotel
Hotel Fernando Plaza San Juan de Pasto
Hotel Fernando Plaza Hotel San Juan de Pasto

Hotel Fernando Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 120 reviews
Rating 8 - Good. 41 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oustanding place to stay. Very friendly staff.
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great prices
Stayed 2 nights in May 2023
Verified

8/10 Good

Andrew

Staff was super. Hotel was fine. Because of a holiday they changed breakfast time which was disappointing
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Heny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and kind staff
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were excellent - friendly and very helpful. We visited during the mayhem of Carnaval, and they went out of their way to ensure we had what we needed and were enjoying our stay. The breakfast was simple but delicious. We were very well situated for the festivities that took over the town - central but not right on top of the action. Our balcony room was excellent value.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stop for one night.

Ok stay, the bellboy that greeted us was very friendly and helpful he was also in the restaurant later and was very cheerful. Cafe on site was friendly and food in restaurant was okay for a night stop not much else nearby. Parking was off site but secure. Breakfast was a little grim with no options offered and waiter not very friendly.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quisiera volver a este hotel

Bien
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy atento instalaciones muy buenas personal de limpieza excelente
Stayed 1 night in Dec 2024
Verified

8/10 Good

Mauricio

Liked: Staff & service, amenities
Es un edificio antiguo, asi como las instalaciones de los cuartos
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Daniela

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel sencillo para una estancia corta
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es muy buena, cerca a lugares importantes. La atención del personal fue excelente. Las habitaciones son cómodas aunque la decoración es bastante antigua y oscura. No tienen vista porque las ventanas están tapadas lo que genera una sensación de encierro pero las camas son muy ricas. Se siente un poco de ruido al estar en el centro de la ciudad. La comida muy buena. Buen servicio de TV
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención de los empleados fue muy buena, el servicio muy bueno la cómodas muy ricas y servici en poco tiempo
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL ACOGEDOR

Desde la llegada supe que iba a ser una estadía buena. Su personal es muy amable, atento y servicial. El lugar es tranquilo, a unas cuadras de la plaza central. Regresaría
Stayed 1 night in May 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Durante la estadía mi esposo enfermó, todo el personal nos ayudó al máximo para encontrar un doctor que venga al hospital y vea y atienda a mi esposo. El personal muy amable, a pesar de la enfermedad de mi esposo, su ayuda hizo que pasemos un excelente momento en el Hotel. Cada vez que vayamos a Pasto de seguro volveremos, gracias!!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

CHIYOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさん達がとても親切です! スペイン語がわからない時は翻訳機を使って対応してくれます。両替やスーパーにはわざわざ道案内までしてくれて助かりました^ ^ お祭りでどれだけ汚れても嫌な顔は一切せずに部屋に通してくれました。
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

JIMENA

Disliked: Room comfort

REGULAR

NO CONTABA CON LOS UTILES DE LIMPIEZA NECESARIOS PARA DOS PERSONAS. SE NOTABA QUE NO HABIA DESINFECCION TOTAL SINO ALGO LIGERO.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ! Súper recomendado … el personal muy atento, todo muy limpio y desayuno delicioso
Stayed 3 nights in Jul 2023
Verified

8/10 Good

diego

Liked: Staff & service, property conditions & facilities, room comfort

Buena comida, cómodo

En general todo muy bien, la comida es excelente, tal vez deberían remodelar baños de las habitaciones, olía mucho a humedad el baño de la habitación.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service
Excelentes condiciones en general
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bonito, tranquilo, limpio, y con excelente servicio al cliente de parte de todo el equipo. Esta muy cerca el parque central de Nariño, pero casi ni se nota por lo tranquilo que es. Yo me quede varias veces en el hotel y sin duda regresere cuando vuelve a Pasto.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great service, food, all good.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La relación costo beneficio muy buena, un hotel muy bien cuidado, el personal muy amable, muy bien ubicado, a 2 cuadras del centro. Recomendable.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Clara lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Muy bien
Stayed 1 night in Jan 2021