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352 Guest House

3.5 star property

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Front of property
Hallway
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

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352 Calle San Francisco, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Balcony Room

Balcony Room

Balcony Room

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Colonial Room

Colonial Room

Colonial Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 352 Guest Room

352 Guest Room

352 Guest Room

9.8 out of 10
Exceptional
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room Ground Floor

Deluxe Room Ground Floor

Deluxe Room Ground Floor

9.2 out of 10
Wonderful
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

352 Guest House

Along with a rooftop terrace, this hotel has a hot tub and express check-out. Free full breakfast and free WiFi in public areas are also provided. Additionally, a garden, a communal living room, and multilingual staff assistance are onsite.
352 Guest House offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.
Our customers tell us they can't get enough of the free breakfast at 352 Guest House. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, plus a rooftop terrace and a hot tub.
  • Free full breakfast served daily
  • Free WiFi
  • Amenities include a multilingual staff, a rooftop deck, and a communal living room
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
Free breakfast is served daily. WiFi is free in public spaces. A hot tub, a rooftop terrace, and multilingual staff are also featured at 352 Guest House.

Smoking is allowed in designated areas at this 3.5-star San Juan hotel.

Guests are served free full breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: USD 25 to 25 per person

Things to do

  • Hot tub

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • 2 steps to reach entrance
  • No lift
  • Tile flooring in room

More

  • 3 floors
  • Built in 1850
  • Colonial architecture
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

352 Guest House Hotel San Juan
352 Guest House Hotel
352 Guest House San Juan
352 Guest House Hotel
352 Guest House San Juan
352 Guest House Hotel San Juan

352 Guest House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 493 out of 530 reviews
Rating 8 - Good. 20 out of 530 reviews
Rating 6 - Okay. 4 out of 530 reviews
Rating 4 - Poor. 3 out of 530 reviews
Rating 2 - Terrible. 10 out of 530 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Fatma

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best stays I’ve ever been, i have been in luxurious resorts before, but this guesthouse has a very special vibes that warmed my heart. I will definitely recommend this place to my friends, and will be my to go when I come back. Location is in the heart of old san juan, next to good restaurants. The place is so clean and smells amazing, a thing that I always appreciate during my stay. Breakfast is so amazing, and best thing to start your day with.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so special! Historic, gorgeous, amazing staff, in the heart of Old San Juan
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly hospitable and helpful for all of our needs. Location was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may very well be the best boutique hotel we have stayed at in 35 years of global travel. The owners, Fred and Teresa were wonderful, the hotel has an amazing history and the renovation is just amazing. It was quiet, safe and isn’t a very exciting and migrant neighborhood in old San Juan. It is a great starting place to explore the city.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tahuanty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Stay in San Juan! I can’t say enough great things about this hotel. The location is unbeatable — right in the heart of San Juan and within walking distance to so many wonderful restaurants, historic sites, and local attractions. Despite being so close to everything, the hotel itself is incredibly quiet and peaceful, making it the perfect retreat after a day of exploring. The cleanliness throughout the property was exceptional. The room was spotless, well-maintained, and very comfortable. It’s clear the staff takes immense pride in keeping the hotel in top condition. Speaking of staff, the service was outstanding from start to finish. Everyone I interacted with was warm, friendly, and eager to help, going above and beyond to ensure the stay was perfect. If you’re looking for a clean, quiet, and beautifully located place to stay in San Juan with genuinely excellent service — look no further. Can’t wait to return! 🌟🌟🌟🌟🌟
Stayed 3 nights in Nov 2025

10/10 Excellent

Agnieszka

Stayed 4 nights in Nov 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were excellent, breakfast was amazing. The rooftop terrace was lovely as well. Great experience overall, would come back and stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We just returned from 2 nights here, what a wonderful experience. The hospitality, service, cleanliness, location and breakfast are all 5-star. Kudos to this small family run "guest house" they do a wonderful job and are always there if you need anything. There are many places to choose from in Old San Juan, but this one is a gem and an easy choice. We enjoyed having our little oasis in the middle of this crazy old town, with a really nice homemade breakfast to start each day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

Stayed 5 nights in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service by the staff. Don’t skip the breakfast! Excellent coffees and food. Room was quaint and clean and cool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
What a pleasure it was to stay here! Very clean, well appointed and a great breakfast. A true reflection of wonderful Puerto Rican hospitality was provided by the staff and owners in a lovely tranquil environment.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing personalized service. Included breakfast is exceptional.
Stayed 3 nights in Oct 2025

10/10 Excellent

Edwin

Stayed 2 nights in Oct 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This guest house was better than I expected. It was very clean & well maintained. The location makes it extremely convenient to walk around Old San Juan. There is limited staff onsite. They leverage technology to manage the entrance into the house as well as the rooms. Anything we needed the staff was available thru whatapp or text msg. The breakfast was also decent. Be aware the stairs to the 2nd floor are a bit steep. Not ideal for people with mobility issues or very heavy luggage. This guest house is perfect for people looking for RnR or convenient location in Old San Juan.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Merclo

Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at 352 Guest House

Freddy and Teresa were very helpful, kind and welcoming and made my stay comfortable and very enjoyable. Breakfast was delicious and condition and cleanliness of my room and roof top spa were excellent. I’d definitely stay again and strongly recommend Guest House 352 for accommodation in Old San Juan.
Stayed 4 nights in Oct 2025

10/10 Excellent

Darell

Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location for exploring Old San Juan was excellent! Staff very helpful and welcoming, the security systems in place for accessing the hotel were top notch, breakfast was delicious and great options, the roof top lounges and jacuzzi were quite nice and a great place to hang out in the evenings. We chose a ground level room because we had a lot of luggage and didn’t want to have to carry it upstairs but the lack of windows in our room (which we knew in advance) made the room a little darker than what we would have liked. We’d definitely stay at this hotel again but next time we’d stay in one of the balcony rooms for the natural light.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the place to stay in Old San Juan.
Hallway
View from balcony
Balcony
Hot tub with great views
Stayed 4 nights in Oct 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like staying at a home away from home
Stayed 7 nights in Aug 2025

10/10 Excellent

Brigette, Desert Hot Springs

Stayed 4 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the quiet comfortable rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff. Beautiful property. Be sure to use the rooftop!
Stayed 6 nights in Aug 2025