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352 Guest House

3.5 star property

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Photo gallery for 352 Guest House

A person relaxing in a hot tub with a view of a cityscape and a large building with a dome.
Property video
A corridor with checkered flooring, potted plants, and a staircase with black balusters.
A hallway with a checkered floor, a door on the left, and a plant in the foreground.
An outdoor café with tables and chairs, potted plants, and a wooden door in the background.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
352 Calle San Francisco, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Balcony Room

A bedroom with a bed, a yellow armchair, a small table with a lamp, and a framed landscape painting on the wall.

Balcony Room

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Colonial Room

A bedroom with a bed, two bedside tables with lamps, a large framed painting on the wall, and a patterned rug.

Colonial Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 352 Guest Room

A bedroom with a bed, bedside lamps, a desk, and a TV.

352 Guest Room

9.8 out of 10
Exceptional
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room Ground Floor

A bedroom with a large bed, wooden headboard, two bedside lamps, and a small nightstand.

Deluxe Room Ground Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

352 Guest House

Along with a rooftop terrace, this hotel has a hot tub and express check-out. WiFi in public areas is free. Additionally, a garden, a communal living room, and multilingual staff assistance are onsite.
352 Guest House offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.
Our customers tell us they can't get enough of the breakfast at 352 Guest House. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, plus a rooftop terrace and a hot tub.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a multilingual staff, a rooftop deck, and a communal living room
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of 352 Guest House, you'll find a hot tub, a rooftop terrace, and multilingual staff. WiFi is free in public spaces. 352 Guest House also features a garden, express check-out, and a communal living room.

Smoking is allowed in designated areas at this Colonial San Juan hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: USD 25 to 25 per person

Things to do

  • Hot tub

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • 2 steps to reach entrance
  • No lift
  • Tile flooring in room

More

  • 3 floors
  • Built in 1850
  • Colonial architecture
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

352 Guest House Hotel San Juan
352 Guest House Hotel
352 Guest House San Juan
352 Guest House Hotel
352 Guest House San Juan
352 Guest House Hotel San Juan

352 Guest House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 515 out of 553 reviews
Rating 8 - Good. 20 out of 553 reviews
Rating 6 - Okay. 4 out of 553 reviews
Rating 4 - Poor. 4 out of 553 reviews
Rating 2 - Terrible. 10 out of 553 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay… The staff was excellent and very attentive. Cleanliness was top-notch! We will definitely stay here again when traveling to San Juan, Puerto Rico.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the staff, the location were all fantastic. A very nice fresh-cooked breakfast is available each morning. Great value—Perfect place to stay when visiting Old San Juan.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely restored abd repurposed historic building in the heary of old San Juan. Rooms are very nice and the roof top terrace is a great spot to watch the sunset.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was was outstanding! We felt like family coming to visit. Theresa and Freddy were welcoming, and so helpful with their recommendations for our first visit to San Juan. 100% Recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast with helpful staff ready to recommend activities. Our late check in was easily accommodated. Quiet location in the heart of Old San Juan.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. We have stayed here before. The hotel feels very secure and the staff is lovely
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great!!! The room was cleaned every day and towels replaced. Hot tub was ok.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff were extremely friendly and accommodating. The rooms are beautiful and the breakfast and rooftop were amazing perks.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and service was excellent.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Easy check-in, free breakfast is great. Perfect Location and clean rooms!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lance E

Liked: Cleanliness, amenities, property conditions & facilities
Really nice, beautifully restored building, great complimentary breakfast, good location, nice staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the owners were friendly, welcoming & helpful. Breakfast was great & the rooftop patio was a wonderful bonus. The location was perfect for what we wanted to do.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Carlese

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely accommodating and friendly. We enjoyed the rooftop hot tub and the breakfast was delicious. The rooms were clean and had everything we needed for our stay. I would definitely stay again!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kayvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay at this house. The house itself is beautifully old, full of character and charm, you can really feel its history in every corner. It has such a cozy, unique atmosphere that made our stay feel special. What truly made the experience unforgettable was the people. Everyone was incredibly kind, warm, and welcoming, which made us feel right at home from the moment we arrived. Everything about our stay was wonderful, and It’s also in a great location, very close to the town center, with shops and restaurants all around, perfect for an easy and enjoyable walk. We would absolutely love to come back again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful. We had something different everyday. The fruit was especially fresh and sweet. One of our favorites was the smoked salmon on everything bagel. And the cappuccino was amazing.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! Clean, possesses a great vibe, superb breakfast, runs like clockwork. Would definitely stay again and again! Great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family running the guest house makes the stay. This was our second time staying with them
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Dorothy L.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!! 😊 Super clean rooms. Amazing breakfast! Great location in center of Old San Juan.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly hospitable and helpful for all of our needs. Location was great.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Salvatore

Liked: Cleanliness, property conditions & facilities
Perfect location. Great hosts. Love the terrace and the hosts. Thank you!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so special! Historic, gorgeous, amazing staff, in the heart of Old San Juan
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the quiet comfortable rooms.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the place to stay in Old San Juan.
Hallway
View from balcony
Balcony
Hot tub with great views
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely amazing and security was top notch. The location is great because it’s in the middle of everything.
Rooftop at night
Complimentary Breakfast
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast at the hotel included in rate. The property was very quiet Teresa and Freddie could accommodate our every need. You need to know this is a very small property and if you have friends staying in another hotel, they're not allowed inside. it was a very relaxing place to stay in the midst of all the action in old San Juan.
Stayed 2 nights in Mar 2026