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Aloft San Juan

3.5 star property

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Photo gallery for Aloft San Juan

Outdoor pool
Lobby sitting area
Exterior
Down duvets, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
300 Convention Boulevard, San Juan
  • Place, Distrito T-Mobile
    ‪1 min walk‬
  • Place, Puerto Rico Convention Center
    ‪1 min walk‬
  • Place, Pan American Pier
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

9.4 out of 10
Exceptional
(134 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(116 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Corner)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Corner)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

8.0 out of 10
Very good
(2 reviews)
  • Bay view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,002 reviews
The price is €313
includes taxes & fees
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Hyatt House San Juan

About this property

Aloft San Juan

Hotel with an outdoor pool, steps from Puerto Rico Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Aloft San Juan's great location. During your stay, you're just a quick walk from Distrito T-Mobile. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, 4 meeting rooms, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Puerto Rico Convention Center and 12 minutes by foot from Pan American Pier
  • Dogs welcome for a fee
Aloft San Juan offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. The business-friendly Aloft San Juan also features coffee/tea in a common area, dry cleaning/laundry services, and an ATM. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Aloft San Juan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (61 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 876 out of 1167 reviews
Rating 8 - Good. 167 out of 1167 reviews
Rating 6 - Okay. 65 out of 1167 reviews
Rating 4 - Poor. 34 out of 1167 reviews
Rating 2 - Terrible. 25 out of 1167 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Espectacular la vista hacia el Distrito
Stayed 1 night in Oct 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 4 nights in Oct 2025

10/10 Excellent

Leon, Pembroke Pines

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Stayed 6 nights in Sep 2025

10/10 Excellent

Osmani

Stayed 2 nights in Nov 2025

10/10 Excellent

Linnette

Travelled with family
Liked: Cleanliness, staff & service
Excelente servicio. Muy amables todos.
Stayed 2 nights in Oct 2025

10/10 Excellent

damaris

Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2025

10/10 Excellent

Yadira

Stayed 1 night in Nov 2025

10/10 Excellent

Marilys

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Gregrick Theodore

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, if I had any requests they responded in a very quick manner!
Stayed 5 nights in Oct 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good option to consider for your trip. Exeñent location and lot of places to visit nearby
Stayed 4 nights in Oct 2025

6/10 Okay

Angielena

Travelled with partner
El olor en los pisos no era agradable. Deberian de tener la barra de la piscina abierta todos los dias ya que solo habren de jueves a sabado.
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiero volver pronto

El personal me explico de todo lo que traia consigo la habitacion que era muchisimo mas de lo que yo esperaba y siempre me ayudaron con todo en esa noche que me quede espero volver pronto en familia y disfrutar mucho mas de lo que pude estar
Stayed 1 night in Oct 2025

10/10 Excellent

Elinis M. Maldonado

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was excelent
Stayed 1 night in Oct 2025

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and nicely kept. Rooms were clean and neat. The staff was amazing. walked next door and had dinner at distritoT-Mobile. We heard no noise from our room and our room looked over distritoT-Mobile. I would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Wilson M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Pablo Juan

Stayed 2 nights in Oct 2025

8/10 Good

Luz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Yaneily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Area very nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking on concert days gets shared with outside people that are not staying at the hotel. They should use at least one lot for the hotel customers staying so they don’t have a hassle looking for one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

BUDA

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

BUDA

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025