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Aqua by Dreams Hotel

2.0 star property

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Photo gallery for Aqua by Dreams Hotel

Exterior
Basic Room, 2 Queen Beds
Exterior
Exterior
Family Room, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
PR-870, Toa Baja, 00949
  • Port of San Juan
    ‪18 min drive‬
  • Pan American Pier
    ‪19 min drive‬
  • Castillo San Felipe del Morro
    ‪22 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪38 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 2 Queen Beds

Basic Room, 2 Queen Beds

Basic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

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About this property

Aqua by Dreams Hotel

Beachside fun near Port of San Juan
Along with concierge services, this smoke-free hotel has laundry facilities and wedding services. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, multilingual staff assistance, and a vending machine are onsite. Housekeeping is available on request.
Aqua by Dreams Hotel offers 37 accommodations. This Toa Baja hotel provides complimentary wireless Internet access. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at Aqua by Dreams Hotel. During your stay, you're just a quick walk from San Juan National Historic Site. You'll find features like free WiFi in public areas and free self parking, plus concierge services.
  • Free WiFi
  • Free self parking
  • Services include a concierge, luggage storage, and wedding services
  • 9 minutes by car from Fort Buchanan and 11 minutes from Plaza las Americas
Aqua by Dreams Hotel offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces. Aqua by Dreams Hotel also features laundry facilities and a television in a common area. Self parking is free.

This Toa Baja hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Outdoors

  • Beach towels
  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges USD 3.00 for credit card payments
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of USD 3.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Aqua by Dreams Hotel Hotel
Aqua by Dreams Hotel Toa Baja
Aqua by Dreams Hotel Hotel Toa Baja

Aqua by Dreams Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 121 reviews
Rating 8 - Good. 26 out of 121 reviews
Rating 6 - Okay. 7 out of 121 reviews
Rating 4 - Poor. 3 out of 121 reviews
Rating 2 - Terrible. 9 out of 121 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only main problem was that we got eaten by bed bugs.... horrible
Stayed 5 nights in Jan 2025

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strong mold smell, but one night stay it was lovely. Location on beach was beautiful. Uber to property was $35 which was great. Staff was helpful and kind. Fun atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Edwin

Stayed 1 night in Jan 2025

6/10 Okay

Kevin B

Travelled with partner
Liked: Staff & service
The restaurant on site was nice. Staff was helpful and kind. Obvious signs of construction with equipment everywhere. Needs a solid brickbwall/ fence on the side across from 101102 103 Because the music is so loud from the business there early morning and all day. This makes the stay not so relaxing. We had no idea about a shuttle to the cruise port. We found out by accident late at night for the next morning and already paid for transportation. This would have been nice to know ahead of time. We also found out it only goes to one port and not both which is not good. Restaurant food and service was excellent. Music was too loud as far as trying to have a conversation. We had to yell the entire time which makes it hard to visit with each other. It seems like you are on a good path with making this a great resort as far as reno. Keep it up.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Binil

Stayed 1 night in Jan 2025

10/10 Excellent

Allena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Hideaway Gem

I normally never write reviews but this place deserved a FULL review! We ended up booking this place for our last two days in PR and it was a last minute decision. We were a little weary as tourists visiting and being kind of far off the resort but wow the views on this place were incredible. It literally felt like a home away from home. We were right off the beach and the customer service was above and beyond! Our room was very clean and accommodated all of our needs including a fridge and microwave. And then on top of that, the sheets and bedding were clean! We were able to walk right behind our room on to the beach and that was honestly one of the best parts not even including the bar and grill that is located at the hotel. The customer service between the front desk and the bar and grill was amazing. They made us feel right at home and even allowed us to go out to the beach after hours though the doors were locked. I don’t have not one complaint honestly. I would recommend this place 20 times over! We will definitely be staying here again when we come back to PR! A true hideaway gem if you are looking to see the true side of Puerto Rico outside of the tourist area!
Stayed 2 nights in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Dec 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Amenities
Our air conditioning unit turned off the first night in the middle of the night. Nobody was there to assist us and we tried to sleep through the room temperature reaching 90°. There were piles of empty beer, bottles and cans in the grass outside of our room. The beach closest to the hotel is so small you almost can’t even lay down the towel. We left after a couple of nights and found a nicer hotel elsewhere. Certainly not worth $245 per night.
Stayed 5 nights in Dec 2024

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 4 nights in Dec 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experiences

Terrible. The room had a bad smell due either to mold or its proximity to the ocean.
Stayed 1 night in Dec 2024

4/10 Poor

Conghao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Brenda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Local Casita

Stayed here our first night, booking only a couple hours prior to checking in around 11:30pm. The late night check-in woman was very nice, and the locals bar on the property (but separate from the hotel) was popping off with mostly locals at karaoke. 10/10, would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Arlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Antonio

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, views were beautiful, pool was small, but clean and warm. Staff was friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Damarys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location n view
Stayed 1 night in Aug 2024

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and the beach are beautiful. Short walk from room. Upstairs they have food it’s ok, staff is friendly and helpful during the evening they have music so you can have fun. Just ask for your room to be cleaned and you are set. Can’t wait to go back
Stayed 3 nights in Jul 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Manny

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve been in PR
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024