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Casa Ciana

3.5 star property
VIP Access

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Modern Design 2BR Residence & Private Kitchen | Living area
Lobby
Hallway
Modern Design 2BR Residence & Private Kitchen | Living area
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
634 Calle Monserrate, San Juan, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪16 min walk‬
  • Place, Distrito T-Mobile
    ‪2 min drive‬
  • Place, Puerto Rico Convention Center
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Exclusive 3BR Cozy Design & Private Kitchen

Exclusive 3BR Cozy Design & Private Kitchen | Living area

Exclusive 3BR Cozy Design & Private Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • 118 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Modern Design 2BR Residence & Private Kitchen

Modern Design 2BR Residence & Private Kitchen

Modern Design 2BR Residence & Private Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite

9.0 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Casa Ciana

Along with a microwave in a common area, this smoke-free guesthouse has dry cleaning and a TV in a common area. WiFi in public areas is free. Housekeeping is available on request.
Casa Ciana offers 5 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Casa Ciana. During your stay, you're just a quick walk from Conservatory of Music of Puerto Rico. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include dry cleaning/laundry and a virtual front desk
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Conservatory of Music of Puerto Rico and 14 minutes by foot from Plaza del Mercado
Casa Ciana offers its guests dry cleaning/laundry services, a television in a common area, and a microwave in a common area. WiFi is free in public spaces.

This Art Deco San Juan guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • Guidebooks
  • Shared microwave
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Beach towels
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at Casa Ciana

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 930519
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Ciana San Juan
Casa Ciana Guesthouse
Casa Ciana Guesthouse San Juan

Casa Ciana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 406 out of 487 reviews
Rating 8 - Good. 45 out of 487 reviews
Rating 6 - Okay. 18 out of 487 reviews
Rating 4 - Poor. 11 out of 487 reviews
Rating 2 - Terrible. 7 out of 487 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities
Great space, cleanliness, and hospitality.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosemary, Marlton

Liked: Cleanliness, amenities, property conditions & facilities
The staff could not have been more helpful. The room is clean and charming, and there are lots of fun things to do in the area. We will definitely stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Margaret

Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Stayed 1 night in Jan 2026

10/10 Excellent

Prince

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Isaiah Elijah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jorge is a great responsive host who made the check in and check out process incredibly smooth and trouble free which is my kind of traveling. Especially grateful for the fully stocked fridge and beach towels. Not to mention walking distance to great nightlife.
Stayed 2 nights in Jan 2026

10/10 Excellent

Adnela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved this place! The room was extremely clean, and the hotel staff were incredibly helpful. When our flight was cancelled last minute, they allowed us to keep our items in the lobby. Jorge was so nice and helpful. Highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Central location, clean room, helpful staff. The room was on the ground floor at the front of the building, but it was surprisingly quiet at night.
Stayed 1 night in Dec 2025

10/10 Excellent

SAYAKA, Cambridge

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos J

Liked: Cleanliness, staff & service, amenities
Casa Ciana was a lovely find! Super clean, modern, easy and comfortable. It is not easy to find accommodations in Puerto Rico that are this nice and yet affordable and simple. It nestled in a super funky neighborhood, therefore, not everyone, but perfect for a foodie!!! It is walking distance to the food truck market and many super cool coffee shops and small restaurants. If you like walking, within 20 minutes you can reach the La Placita de Santurce ( and old food market now surrounded by small restaurants), the Museum of Contemporary Art. Casa Ciana is also located nearby many gorgeous murals, perfect for those of us that like street art. And, it is super accessible to the airport via Uber!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar era muy tranquilo y acogedor en excelente condiciones muy bonito,gracias por el hospedaje.
Stayed 1 night in Jan 2026

10/10 Excellent

Andria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Very clean. All details were exceptional.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
Room was clean, remote check-in instructions were clear (which was really great because we got in around 4:30 am).
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitry, WESTON

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. The apartment was just as shown in the photos.
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The manager went out of his way to respond to issues we had and helped work out an issue we had leaving behind an item. The room was very spacious and in a perfect location. Highly recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, parking and stay was awesome.
Stayed 1 night in Dec 2025

10/10 Excellent

Lonna

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
This was a great choice for a 1 night stay pre-cruise. It was a short walk to fun, local restaurants and shops. This is really more like a guesthouse than a hotel. There’s no front desk or any staff onsite, you just get a code to get into the building and another for your room. Room was clean and comfortable and we loved that they provided bottled water. Communication by text/Whattsapp beforehand was excellent. Great stay for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a minor problem with our room, and Jorge upgraded us to the suite on the second floor. The rooms are very clean very well appointed. Also, Jorge is very responsive to your text messages. The only negative we could come up with was it can be a little noisy due to street traffic and locals. we would highly recommend it and we would stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Matilda

Liked: Cleanliness, staff & service, amenities
Clean room, professional, always communicating with us.
Stayed 2 nights in Nov 2025

10/10 Excellent

Danairie, Jessup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nicely decorated and clean. Updated room amenities. The only downside is that you can hear everyone in the hallway chatting at night. Maybe. Quiet time can be put in place for those of us that need to check out for early flights the next day. Overall. It was an amazing place to stay! Thank you!!
Stayed 1 night in Nov 2025

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bargain for dollars. Close to Santurce shopping, Condado beach, and a quick drive to Old San Juan
Stayed 5 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location walkable to tons of great restaurants and bar. Check in was a breeze and Jorge provided excellent service.
Stayed 1 night in Nov 2025

8/10 Good

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great custome service. Jorge was very attentive, kind, and easily accessible. Anytime I needed anything he was quick to respond and accommodate me. Heads up, Casa Ciena is a self check-in hotel so communication with hosts is virtual. I stayed in the Mark Anthony room, and it was small, but it had everything I needed. Clean, comfortable bed, and AC. The hotel has a modern sleek minimalist look and is relatively new. It's located within a neighborhood and across the street is a local Dominican restaurant, which has delicious food. It is centrally located, but not on a business street with multiple hotels. You walk up a couple of blocks to get to more busy streets. The hall noise/conversations do echo into the room so if you are a light sleeper take earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No car and air condition good.
Stayed 1 night in Nov 2025