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Casa Condado Hotel & Residences

3.0 star property
VIP Access

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Photo gallery for Casa Condado Hotel & Residences

Exterior
Reception
Breakfast, lunch and dinner served
Exterior
Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
60 Condado Ave, San Juan, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Place, Atlantic Beach
    ‪4 min walk‬
  • Place, Parque La Ventana al Mar
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 Queen Bed

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 139 sq m
  • 3 bedrooms
  • Sleeps 4
  • 3 Queen Beds

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Condado Hotel & Residences

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include express check-in and express check-out. Housekeeping is available on request.
Casa Condado Hotel & Residences offers 11 air-conditioned accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 24-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

During your stay at Casa Condado Hotel & Residences, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include a virtual front desk
  • 5 minutes by foot from Casino del Mar at La Concha Resort and a 5-minute drive from Pan American Pier
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Casa Condado Hotel & Residences also features a terrace, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Juan hotel is smoke free.

Club Hiedra Rest. & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 25 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Club Hiedra Rest. & Bar

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request

Outdoors

  • Direct access to the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch smart TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 3:00 PM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Condado Hotel
Casa Condado Hotel Residences
Casa Condado & Residences Juan
Casa Condado Hotel & Residences Hotel
Casa Condado Hotel & Residences San Juan
Casa Condado Hotel & Residences Hotel San Juan

Casa Condado Hotel & Residences Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 116 reviews
Rating 8 - Good. 25 out of 116 reviews
Rating 6 - Okay. 19 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 12 out of 116 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

José

Stayed 3 nights in Dec 2025

8/10 Good

Dominique, Elkridge

It was a good place to stay. I was worried about the front desk not being there for my after 11PM check-in, and my concerns were justified. I had a hard time opening the locker where the key was stored and tried to call and text the contact person, who was unavailable. Luckily, some residents were around to help me; the code was entered correctly, but the locker wouldn’t open. The four of us took turns trying, and thankfully one of us managed to get it open; otherwise, I would have had to find a hotel at that hour. The location was perfect, close to the beach as well as Walgreens and Walmart. If you don't want to walk in the heat, you can take an Uber/Lyft for $6-8 since everything is nearby. The A/C worked perfectly, and the fridge was handy. It wasn't fancy, but it was spacious, it did the job, and it didn’t break the bank.
Stayed 4 nights in Nov 2025

10/10 Excellent

Juan reynaldo

Liked: Cleanliness, staff & service, amenities
Real clean and all help was thru email o phone never saw any personal but everything was perfect real quiet place and lot of business around the place and beach at walking distance
Stayed 3 nights in Nov 2025

8/10 Good

Reinold

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaylen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condo is in an excellent location, great size, and very clean throughout! Would stay here again.
Stayed 3 nights in Nov 2025

8/10 Good

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
The room has an excellent location. It was clean and the price was ok in comparison to the places around. I would've like to have a mini refrigerator. Another observation is that the temperature of the water was not stable.
Stayed 2 nights in Nov 2025

8/10 Good

Jacob

👍
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcos

Stayed 3 nights in Oct 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice people
Stayed 1 night in Sep 2025

10/10 Excellent

Glenda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to everyrhing
Stayed 1 night in Aug 2025

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and clean. It is 2 blocks from the beach and it has many dining and shopping options nearby. Definitely recommend to anyone who visits Puerto Rico.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherlon

Stayed 1 night in Jul 2025

2/10 Terrible

Eduardo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this while traveling in PR and the main reason was because there was parking (even though it cost extra). We had stayed in 3 different hotels throughout the island and LOVED all of them, even though they were rustic and or boutique hotel. However, this one was just a plain old building and room with zero character. Everything from the curtains (with no blackout) to the pillows (only 2) to the mattress and sheets was the of the cheapest possible quality. Elizabeth was helpful with the booking but that is the only staff we ever spoke to (over the phone), since there is no one on site and no cleaning during our stay. With that said, it is close to Condado beach and about 15 minutes from Old San Juan. The price was way too high for what it offered.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the studio and was perfect for what I was looking for. Communication via email and text was very smooth and timely. Would stay here again. Close to the ocean and restaurants.
Stayed 2 nights in Jun 2025

8/10 Good

Deunizel

Stayed 5 nights in Mar 2025

6/10 Okay

Julius

Travelled with family
Liked: Amenities
Disliked: Staff & service
I like the fact we had our own space but the space def needs upgraded for the price.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mane

Stayed 2 nights in May 2025

6/10 Okay

Maria Esther

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Barry

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Decent spot for a quick stay

Nice place and setup. Was disappointed when I saw a roach in the nice.
Stayed 1 night in May 2025

4/10 Poor

Alexis

Disliked: Property conditions & facilities
I stayed in room #7 it had some small roch
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Great potential, needs improvement

The location was great, near the beach. Room cleaning was described as "when available" but the room wasn't cleaned at all during the week. We asked for a partial refund for a day when there was no power. We know the outage wasn't their fault but part of what we were paying for was lights, AC, and security which were not available when there was no power. They were quick to respond to other concerns but we received no response when we asked about a refund. We tried through the booking company as well with no partial refund. We would love to give a better review, but they need to improve some things.
Stayed 6 nights in Mar 2025

10/10 Excellent

Roberto S

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Stayed 2 nights in Mar 2025

8/10 Good

Dolores C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was nice and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Julius, West Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property! Close to many places to eat and walking distance to the beach. Safe neighborhood! The staff are AWESOME!
Stayed 1 night in Mar 2025