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DUNA by DW

4.5 star property

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Photo gallery for DUNA by DW

Luxury Suite, 1 King Bed with Sofa bed, Garden View
Outdoor pool
Luxury Suite, 1 King Bed with Sofa bed, Garden View | Terrace/patio
Exterior
Yoga

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Pool
  • Spa
  • Laundry
  • Air conditioning
  • Outdoor space

Explore the area

Map
2068 Calle Buenos Aires, #5, San Juan, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪3 min drive‬
  • Carolina Beach
    ‪7 min drive‬
  • Condado Beach
    ‪10 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪26 min drive‬

Room options

View all photos for Gallery Suite, 1 Queen Bed, Garden View

Gallery Suite, 1 Queen Bed, Garden View

Gallery Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 King Bed

Romantic Suite, 1 King Bed

Romantic Suite, 1 King Bed

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed, Garden View

Design Suite, 1 Queen Bed, Garden View

Design Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite, 1 Queen Bed, Garden View

Comfort Suite, 1 Queen Bed, Garden View | Terrace/patio

Comfort Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed, Garden View

Deluxe Studio Suite, 1 Queen Bed, Garden View | Garden view

Deluxe Studio Suite, 1 Queen Bed, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Garden View

Luxury Suite, 1 King Bed with Sofa bed, Garden View | Bathroom

Luxury Suite, 1 King Bed with Sofa bed, Garden View

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Suite, 1 King Bed with Sofa bed, City View

Panoramic Suite, 1 King Bed with Sofa bed, City View

Panoramic Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Superior Room, 1 Queen Bed, Terrace | Bathroom

DREAMCATCHER by DW - ADULTS ONLY

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (918)
The price is €252
for 1 room
includes taxes & fees
13 May - 14 May
DREAMCATCHER by DW - ADULTS ONLY

About this property

DUNA by DW

Luxury aparthotel with spa services and an outdoor pool
This smoke-free aparthotel features an outdoor pool, spa services, and dry cleaning. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a memory foam bed. Additional amenities include a Smart TV, in-room massages, and a hair dryer. Housekeeping is available on request.
DUNA by DW offers 7 accommodations, which are accessible via exterior corridors and feature hair dryers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms. This San Juan aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Guests can make use of the in-room microwaves and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
During your stay at DUNA by DW, you're just a quick walk from Barbosa Park. Features include free WiFi in public areas, plus an outdoor pool and dry cleaning service. This luxury aparthotel has 7 apartments. Each apartment offers free WiFi and a memory foam bed.
  • Each apartment offers a memory foam bed, a Smart TV, and a microwave
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • Just a 3-minute drive from Casino del Mar at La Concha Resort and a few minutes from Jose Miguel Agrelot Coliseum
  • Dogs welcome for a fee
As a guest of DUNA by DW, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. The luxury DUNA by DW also features multilingual staff, a garden, and dry cleaning/laundry services.

This 4.5-star San Juan aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • Deep-tissue massages
  • In-room massages
  • Outdoor pool
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 61 metres
  • Street parking available

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Paper towels
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV

Outdoor areas

  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 23 kg per pet
  • Fee: USD 75 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Restaurant dining guides

Things to do

  • Beach yoga

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable coffee/tea filters
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 55

Special check-in instructions

The property charges 3 percent for credit card payments
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 55 (subject to availability)
  • Housekeeping fee: USD 75 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DUNA by DW San Juan
DUNA by DW Aparthotel
DUNA by DW Aparthotel San Juan

DUNA by DW Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 41 out of 49 reviews
Rating 8 - Good. 4 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property and they were very responsive, and attentive. The ambiance was so nice and we are so glad we decided to stay there and we will definitely go there again. :)
Stayed 3 nights in Jan 2025

2/10 Terrible

Tristan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotel experiences I have had. From a curb appeal or even looking at pictures you may think this looks like a great place to stay. During my short stay with DUNA by DW I didn’t even basic accommodations that any hotel should provide. The shower was functionally terrible along with a lacking of hot water for a long duration of my stay. To a point where my partner and I had to use the outdoor shower in the common area in bathing suits to shower. The living space in our room prior to entering, was covered in sand along with inside the sheets on the bed, which were also covered in sand. This caused irritation and a rash. This hotel was also infested with mosquitoes and cockroaches. It seems to be an ongoing problem for them after looking under their table in the kitchen. There was Raid mosquito and cockroach repellent. Lastly, there were earplugs next to the bed, concerned and questioning, my partner and I did not find out that there was a noise problem until later in the night of our first day. I have thus reached out to Expedia and DUNA by DW with no action taken on their end for the terrible services they provided. Please do yourself a service and do not stay at DUNA by DW.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nallely

Liked: Cleanliness, property conditions & facilities
I absolutely loved this place
Stayed 4 nights in Jan 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay everything is close!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

april

Travelled with partner
Liked: Cleanliness, amenities
Everything about this property was amazing except for the cockroaches.
Stayed 2 nights in Nov 2024

8/10 Good

Steven Alfredo

Stayed 1 night in Nov 2024

10/10 Excellent

Rossanny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Junior

Travelled with partner
Liked: Property conditions & facilities
Amazing me and my finance loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Love the place and the vibes. Very clean!! I definitely come back ♥️
Stayed 1 night in Sep 2024

10/10 Excellent

Nestor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place for couples, clean and quiet. We definitely are going to stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne Marie M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Marquita

Travelled with group
Liked: Cleanliness, property conditions & facilities
The best property I have stayed at visually and the space you get is incredible!
Stayed 5 nights in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Will definitely stay there again, loved every moment.
Stayed 2 nights in Jul 2024

10/10 Excellent

danson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love DW ❤️
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorena

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice quite neighborhood area with good communications from the staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Dayana

Liked: Cleanliness, property conditions & facilities
Loved it!
Stayed 3 nights in May 2024

10/10 Excellent

Akimi

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Khaila

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was calm and relaxing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jillian

Liked: Cleanliness, room comfort

Great charming spot

We loved this place and would definitely stay again. It was comfortable and clean, had nice amenities, and was within walking distance to a few restaurants and Ocean Beach. It’s a bit further from some of the nicer restaurants but Ubers were cheap so it was a good spot for our first visit to Puerto Rico.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maleah Marilyn

Stayed 6 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Nice property, beware hidden fees

Very nice property, looks as-advertised. About a 5 minute walk from the beach and beach chairs are complimentary. Guests can leave store their luggage before check-in or after check-out for free at DREAMCATCHER a few blocks away. Beware that DUNA charges a 3% fee if you pay with a credit card (this did not show up in the Hotels.com calculation).
Stayed 2 nights in Feb 2024

8/10 Good

alicia

Travelled with group
Not much to do right around the area. The room was nice and well appointed the staff was very responsive. Only complaint is that the bed was very low and hard for me to get in and out of. Also the tv service was very spotty and we could not watch outs from the bed. It faces the living area.
Stayed 3 nights in Feb 2024