Fairmont El San Juan Villa Experience

5.0 star property

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Photo gallery for Fairmont El San Juan Villa Experience

4 outdoor pools, open 7:00 AM to 9:00 PM, pool loungers
On the beach, white sand, beach cabanas, beach towels
Body wraps, body scrubs, facials
Lobby
Villa, 1 King Bed, Balcony, Ocean View

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6063 Isla Verde Avenue, Carolina, 979
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Carolina Beach
    ‪8 min walk‬
  • Place, Balneario de Carolina
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Villa, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 King Bed, Balcony, Poolside

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 2 Queen Beds, Balcony, Poolside

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Bungalow, 1 King Bed, Terrace (Banyan)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 King Bed, Terrace, Beachside (Garden View)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Fairmont El San Juan Villa Experience

Catch some rays at the beach or spend the day relaxing at Fairmont El San Juan Villa Experience's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Fairmont El San Juan Villa Experience offers 83 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and body scrubs. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Fairmont El San Juan Villa Experience. During your stay, you'll be connected to a shopping center, and just a quick walk from Isla Verde Beach. You'll find features like free WiFi in public areas, plus 4 outdoor pools and 4 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy farm to table cuisine at CaƱa by Juliana Gonzalez, one of the property's 4 restaurants and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Indulge with facials, body wraps, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a gym, and basketball
  • Just a 5-minute walk from Isla Verde Beach and 5 minutes by car from The Mall of San Juan
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Lie back and work on your tan with relaxing beach amenities like free beach club on site and cabanas (surcharge). At Fairmont El San Juan Villa Experience you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness center, a garden, and a terrace. For a fee, parking is available.

This 5-star Carolina hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
CaƱa by Juliana Gonzalez - This restaurant specializes in farm to table cuisine and serves breakfast and dinner.
El San Juan Beach Club - This beachfront bar serves lunch only. Reservations are required. Open select days.
Il Sole Pizzeria - This restaurant specializes in Italian cuisine. Open select days.
Wine Bar - Onsite wine bar. Open select days.
Banyan Tree Grill - This family restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 35 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Banyan Tree Grill
  • CaƱa by Juliana Gonzalez
  • El San Juan Beach Club
  • Il Sole Pizzeria
  • Wine Bar

Things to do

  • 14 gaming tables
  • 298 slot machines
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Casino (15,000 square foot of space)
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Shopping centre
  • Tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • High chair
  • In-room cot
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Built in 1958
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 111 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
  • Uncovered self parking fee: USD 25 per day
  • Uncovered valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Fairmont El San Juan Villa Experience Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 148 reviews
Rating 8 - Good. 19 out of 148 reviews
Rating 6 - Okay. 14 out of 148 reviews
Rating 4 - Poor. 11 out of 148 reviews
Rating 2 - Terrible. 26 out of 148 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angel Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in PR
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rudie

Liked: Cleanliness, staff & service, amenities
Beautiful with many amenities
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Emily

Liked: Staff & service, amenities
The beach was nice but the lounge chair cushions were filthy …. The casino customer service was mediocre
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property and room was gorgeous, staff was extremely helpful and accommodating, and food was fantastic. Stayed for one night after getting off a cruise, but already have plans to return for a standalone trip. Couldn’t recommend more!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful resort and excellent staff.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Timothy

Liked: Amenities, property conditions & facilities
Room was good but dated, toilet wouldn't stop running.. asked front dest to sweep my patio and get rid of some ants as well as clean cat hair off my lounge chair on Saturday, never seen anyone and i left on Tuesday
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bianca and Melanie at the front desk were both very helpful and accommodating.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jennifer Sue

Liked: Cleanliness, amenities, property conditions & facilities
Love this resort. I’ve been here before and we will be back!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

IVY

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pools and very nice and helpful staff! Loved our stay!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Carmen M.

Liked: Cleanliness, amenities, property conditions & facilities
The Villa was beautiful, quiet and elegant.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and loved the easy access to the beach and the villas was great!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Lelanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wat clean and comfortable and room service was super fast
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High class
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good and the evening entertainment was also pleasurable.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Gabriel Rubero

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff is very attentive to guest needs, great for families with kids as well. From Thursday to Saturday lobby becomes a salsa club!!! Lots of fun!!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Felix Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Alexander Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Stayed 5 nights in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Beach front getaway

Check in was rather slow where we thought about leaving however we stayed because we really do prefer this hotel to others. The pool is amazing, swim up bar is great, room was beautiful and very romantic. Access to the beach is incredible.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at the villas in the El San Juan Hotel

Had an amazing time at the El San Juan hotel. We were upgraded to a bigger villa free of charge. Definitely will book again in the future.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately we had to wait over an hour and a half after check in for our room to be ready (this was on a Thursday) which was very disappointing Overall stay was good
Stayed 1 night in Dec 2024