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Ficus Hotel

3.0 star property

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Photo gallery for Ficus Hotel

Desk, bed sheets
Reception
Standard Room, 1 Queen Bed | Bathroom
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921
  • Place, San Juan VA Medical Center
    ‪18 min walk‬
  • Place, Luis Munoz Marin Park
    ‪2 min drive‬
  • Place, Jardin Botanico
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Desk, bed sheets

Standard Double Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

Desk, bed sheets

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, City View

Family Room, Multiple Beds, Non Smoking, City View

Family Room, Multiple Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

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About this property

Ficus Hotel

This smoke-free hotel features self parking, concierge services, and a 24-hour front desk. WiFi in public areas is free. Other amenities include ATM/banking services and a vending machine. Change of towels is available on request.
Ficus Hotel offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.
Our customers tell us they can't get enough of the helpful staff at Ficus Hotel. During your stay, you'll be within walking distance of San Juan VA Medical Center. You'll find features like free WiFi in public areas, plus concierge services and self parking (surcharge).
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Services include a concierge and luggage storage
  • Just a 4-minute drive from University of Puerto Rico and a few minutes from Plaza las Americas
As a guest of Ficus Hotel, you'll find a vending machine, concierge services, and an ATM. WiFi is free in public spaces. For a fee, parking is available.

This 3-star San Juan hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 25 per night)
  • Parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per night
  • Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan

Ficus Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 216 out of 516 reviews
Rating 8 - Good. 121 out of 516 reviews
Rating 6 - Okay. 80 out of 516 reviews
Rating 4 - Poor. 43 out of 516 reviews
Rating 2 - Terrible. 56 out of 516 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Leticia

Liked: Cleanliness, staff & service
Disliked: Amenities
Is a good hotel for people in the island that have relatives having sur
Stayed 3 nights in Jan 2026
Verified

8/10 Good

YOSUET

Liked: Cleanliness, staff & service, property conditions & facilities
Its great for staying if you have medical apointments in the area or need a place to stay the night.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good place to stay
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Emily

THIS HOTEL IS IN A HOSPITAL
Stayed 1 night in Feb 2026
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice a clean, parking should be included with the room.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

sheri

Staff were courteous
Stayed 1 night in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and worked great for a small family stay. Our room was next to the break room for hotel staff, so noise from them woke my wife a couple of times during the night. That would be my only complaint.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities
Beautiful small hotel. Clean , cozy, family atmosphere. I had a small issue with the AC unit in my room but they remediated immediately. I will stay again.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and safe. Hotel is located in a hospital so the area is gated and safe but not much to do in the area. We stayed overnight and left early to embark on our cruise so it served its purpose.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospital area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Staff & service
Hotel is inside the hospital.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marangely

If the purpose is staying around the hospitals, the location is good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

joelle crespo

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was nice and tidy
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Pedro

Disliked: Staff & service, amenities
Had to pay for parking outside the hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Naomi

Liked: Cleanliness
Disliked: Amenities
Staff is courteous. Room ok as place to visit hospital patients in Centro Medico, not a luxury hotel, no amenities near, just your basic room to rest
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Glorivette

Liked: Cleanliness, amenities, property conditions & facilities
It is always a great option for me for one night stay. It is clean, the bed is super comfortable, and the staff is very nice.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Margarita

Liked: Amenities
It is important to mention to the client that the rooms in this hotel are from a hospital.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

robert

Located in a hospital. Exterior images on Hotels.com are misleading. Very difficult to find. Parking was $1 per hour, which was also NOT stated on Hotels.com.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, amenities, property conditions & facilities
That was really friendly and good hotel. It was clean.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Ashlin

Liked: Cleanliness
Disliked: Staff & service
Not sure where it wanted me to park. To get to the hotel you go around the side of the hospital to the ambulance bay and ride the elevator up. Its a refurbished hospital wing. The rooms are just old patient rooms.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lorymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , affordable, the best
Stayed 1 night in Aug 2025
Verified

8/10 Good

bridget washington

Liked: Cleanliness, property conditions & facilities
The room was really clean. The hotel is inside of a hospital which was a little weird at first. But the staff was great and everything was just fine. Wifi was hit or miss. Only a couple of miles from basically everything. No more than a $10 Uber ride.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Taheasha

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very nice people
Stayed 1 night in Nov 2025
Verified

8/10 Good

ALEX W.

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

GERMAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice
Stayed 1 night in Jan 2026