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Four Points by Sheraton Caguas Real Hotel & Casino

Property class: 3.5

Choose dates to view prices

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

A spacious lobby with a staircase, wooden paneling, and a reception desk.
A table set with green napkins, clear glassware, and white flowers.
A modern restaurant with a bar area, wooden flooring, and contemporary lighting fixtures.
An outdoor patio area with seating, umbrellas, and potted plants.
A modern hotel lobby with a central round table, white chairs, and a bench along the walls.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Place, Carribbean Cinemas Las Catalinas
    ‪5 min drive‬
  • Place, Centro Criollo de Ciencia y Tecnología del Caribe
    ‪5 min drive‬
  • Place, Casa Rosada
    ‪6 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a wardrobe, and a framed picture on the wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of a swimming pool.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, a window with curtains, and a nightstand with a lamp.

Deluxe Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, desk, chair, and a view of mountains through a window.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

A hotel room with a bed, desk, and seating area. There is a window with a view of a pool and palm trees.

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, desk, and seating area. There is a window with a view of a pool and palm trees.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Caguas Real Hotel & Casino

A casino, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Four Points by Sheraton Caguas Real Hotel & Casino offers 125 accommodations with safes and complimentary newspapers. Beds feature Select Comfort mattresses. 55-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Caguas Real Hotel & Casino. During your stay, you'll be close to Jardin Botanico y Cultural de Caguas. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at SOCA Restaurant, a family restaurant with pool views
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas and 14.2 mi (22.9 km) from El Yunque National Forest
Four Points by Sheraton Caguas Real Hotel & Casino offers its guests a children's pool, an outdoor pool, a waterslide, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A casino, a terrace, and multilingual staff are also featured at the family-friendly Four Points by Sheraton Caguas Real Hotel & Casino. For a fee, parking is available.

This 3.5-star Caguas hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
SOCA Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13.38 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 17 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SOCA Restaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square foot of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 17 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 17.00 for children
  • Self parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
Caguas Sheraton
Four Points Sheraton Caguas
Four Points Sheraton Caguas Real
Four Points Sheraton Real
Four Points Sheraton Real Hotel
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Four Points by Sheraton Caguas Real Hotel & Casino Caguas
Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1007 reviews
Rating 8 - Good. 221 out of 1007 reviews
Rating 6 - Okay. 82 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff from the house keepers to the bar tenders. I highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

RAFAEL

Liked: Cleanliness
Clean room, staff was very attentive, casino was excellent and the bar was very good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to everything and the staff explains everything at the checking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jarael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the staff was helpful, room was nice with a great view,and food was delicious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Glorimar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room that I received with a separate kitchenette. Lovely view of the mountains and a safe location for two women travelers. Check in staff was lovely.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Verified review

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Irma Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Have been staying here every time visiting the island and great service all the time.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Jorge Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was welcoming, the room spotless and comfortable, and the location perfect. I highly recommend this hotel and would definitely return.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Bob

Liked: Cleanliness
We did not see any nasty dogs there so that is a good thing
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Berta

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was courteous friendly always helpful
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

JAIME GONZALEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a short drive from the highway exit and is in a quiet area with a restaurant onsite and a casino as well.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities
Yes, the room was excellent and the staff too courteous ♥️. I want return.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

luz

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and isolated. Very friendly staff.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and property well kept. But not much to do near the surroundings
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ireliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute, clean and modern hotel.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Anatol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and helpful suffer clean enjoyed my stay
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Andrew George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could be clearer, other than that good with very friendly staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cartabius Jerrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great Hotel I'll come back again!!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the the entire stay was excellent
Stayed 1 night in Apr 2024