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HiBird- Apartment and Suites Hotel

4.0 star property
VIP Access

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Photo gallery for HiBird- Apartment and Suites Hotel

Three Bedroom Penthouse | Dining room
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, soundproofing
Studio Suite | Private kitchen
Two Bedroom Penthouse | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1112 Av. Ashford, San Juan, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪2 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪3 min walk‬
  • Place, Atlantic Beach
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio Suite

Premium bedding, pillow-top beds, in-room safe, soundproofing

Studio Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio Suite Plus

Premium bedding, pillow-top beds, in-room safe, soundproofing

Studio Suite Plus

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Apartment

LED TV, Netflix, Hulu, streaming services

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

  • 4 bedrooms
  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, soundproofing

Double Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds, Terrace

Premium bedding, pillow-top beds, in-room safe, soundproofing

Double Room, 2 Queen Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

HiBird- Apartment and Suites Hotel

Hotel with an outdoor pool, steps from Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a restaurant and a hot tub. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is available on request.
HiBird- Apartment and Suites Hotel offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at HiBird- Apartment and Suites Hotel. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a gift shop, laundry facilities, and a multilingual staff
  • Steps from Casino del Mar at La Concha Resort and 13 minutes by foot from Condado Beach
There's a restaurant on site. WiFi is free in public spaces. HiBird- Apartment and Suites Hotel offers its guests an outdoor pool and a hot tub. Multilingual staff, gift shops/newsstands, and concierge services are also featured at HiBird- Apartment and Suites Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Juan hotel is smoke free.

PureFresh Food & JuiceBar - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

HiBird- Apartment and Suites Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 317 reviews
Rating 8 - Good. 51 out of 317 reviews
Rating 6 - Okay. 23 out of 317 reviews
Rating 4 - Poor. 5 out of 317 reviews
Rating 2 - Terrible. 8 out of 317 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Armando

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was just awesome!! Mucho amor😎
Stayed 7 nights in Aug 2025

8/10 Good

Mirelys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The area ir very good, the hotel is clean and the service is good, im not give an excellence because of the parking, is hard to park, the space is not good at all. To minimal space.
Stayed 1 night in Sep 2025

6/10 Okay

Emynette

Travelled with partner
Disliked: Staff & service
Cons- Parking sucks, they don’t clean your room on weekends Pros- location is perfect, great food and the whole staff except for one gave me excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Pablo Desmond Solis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Giovie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomended

Everything was excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Paulette

Stayed 2 nights in Jun 2025

6/10 Okay

Shallie

Travelled with group
Disliked: Amenities
The parking is super tight and there isn’t enough spots.
Stayed 1 night in Aug 2025

8/10 Good

Ritesh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the parking facility. The spaces are too small for most cars and what makes it worse is people can’t park efficiently and ruin it for others. I didn’t like the lifts and they were broken throughout the trip and also our room thermostat wasnt able to be adjusted and some of the party found it too cold
Stayed 9 nights in Aug 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Close to everything. Clean and pretty
Stayed 4 nights in Aug 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector was amazing and made our stay absolutely amazing !!
Stayed 3 nights in Aug 2025

10/10 Excellent

Felix Esteban, LAKE WORTH

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

JEANETTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Ana

Travelled with partner
Liked: Amenities
Bed was very comfy the room was very beautiful
Stayed 3 nights in Aug 2025

10/10 Excellent

Paris

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping could’ve did a better cleaning job
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean for my family and I could never forget the smell in the lobby. Smelled liked paradise😎
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 7 nights in Aug 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Joshua, Annapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Susane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.. wonderful staff
Stayed 6 nights in Jul 2025

10/10 Excellent

Kristianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Such a cozy hotel located in the perfect area. It’s close to everything. Staff was amazing and gets an extra star because the smell is amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sue-Lyng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is amazing very hospitable, the hotel is clean and welcoming. highly recommend. we are coming back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Darius

Stayed 4 nights in Aug 2025

10/10 Excellent

Tanya

Stayed 4 nights in Jul 2025