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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Beach nearby, white sand, beach umbrellas, beach towels
Property preview
Lobby
Lobby
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
6530 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪15 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(190 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(116 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

8.8 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hampton Inn & Suites San Juan

Hotel with free breakfast, 5-minute walk to Isla Verde Beach
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a hot tub are onsite.
Hampton Inn & Suites San Juan offers 202 accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites San Juan. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Caña de Azucar Pool Bar
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests love the bar and breakfast
  • Just a 4-minute drive from Isla Verde Beach and 7 minutes from Jose Miguel Agrelot Coliseum
Hampton Inn & Suites San Juan offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Carolina hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17.84 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17.84 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Reviews

Hampton Inn & Suites San Juan Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1500 out of 2173 reviews
Rating 8 - Good. 417 out of 2173 reviews
Rating 6 - Okay. 137 out of 2173 reviews
Rating 4 - Poor. 66 out of 2173 reviews
Rating 2 - Terrible. 53 out of 2173 reviews

Reviews

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Maribel Cardoza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the include breakfast, the laundry facilities. The only thing that is not so great is the parking spaces, but it is because they cannot expand. The staff os great, helpful. I will definitely stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was real attentive
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristie

Stayed 5 nights in Sep 2025

8/10 Good

Carmen M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to know, after the3rd night , they didnt clean the room. Only bought towels. They charge for resort fees and I had 4 rooms. Rhis is unacceptable for my stsy there.ovevthe place and the workers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sharlander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

8/10 Good

Sharlander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me additional fees for a extra day not cool. I extended a dsy and was charged 200.00 extra addition to the property cost as well.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cruise stay

Comfortable hotel close to airport, beach and cruise port. Hot breakfast and happy hour included
Stayed 1 night in Sep 2025

6/10 Okay

Massiel, Bronx

Liked: Cleanliness
Check in was smooth. Pill
Stayed 7 nights in Aug 2025

10/10 Excellent

Alejandro Guillermo, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great customer service from everyone involved in the hotel.
Stayed 8 nights in Aug 2025

6/10 Okay

Dariel, Hialeah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the staff was super friendly in every department. The pool and bar area is nice. Breakfast was included and super clean. Rooms have nice AC but, furniture inside the rooms are in very bad conditions from the beds to the carpet water was dripping from the 3rd floor falling through the bathroom fan to the toilet
Stayed 2 nights in Sep 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff where friendly , food at Hotel was pretty good also loved the complimentary Happy Hour
Stayed 4 nights in Sep 2025

10/10 Excellent

Chioma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for beach and amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Luther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2025

2/10 Terrible

Andrea

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff wasn’t very nice about any questions we had to ask.
Stayed 1 night in Sep 2025

10/10 Excellent

Dwayne

Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to go back!

Amazing stay! Front desk was fantastic, breakfast was great, location on point and super clean!!! Can’t wait to return.
Stayed 4 nights in Aug 2025

8/10 Good

noemi

Stayed 1 night in Aug 2025

8/10 Good

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and laundry room
Stayed 7 nights in Aug 2025

8/10 Good

Wade

Fair value. Limited brea
Stayed 8 nights in Aug 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
?? Not the Hampton inn I have stayed at. Probably the worst ever. I will rethink using Hampton inn in the future which is a shame I always have liked staying there.
Stayed 1 night in Aug 2025

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities and service were great
Stayed 2 nights in Aug 2025

6/10 Okay

John Ortiz, El Cajon

Business traveller, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was awesome !
Stayed 1 night in Sep 2025

10/10 Excellent

rubi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the onlyvthing i didnt like was so many birds by the pool area
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexandra

Stayed 5 nights in Aug 2025