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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Beach nearby, white sand, beach umbrellas, beach towels
Lobby
Lobby
Free daily buffet breakfast
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • Parking available
  • Housekeeping

Explore the area

View in a map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

9.0 out of 10
Wonderful
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(179 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(110 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn & Suites San Juan

Hotel with free breakfast, a quick walk to Isla Verde Beach
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a hot tub are onsite.
Hampton Inn & Suites San Juan offers 202 accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites San Juan. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Caña de Azucar Pool Bar
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests love the breakfast and bar
  • Just a 4-minute drive from Isla Verde Beach and 7 minutes from Jose Miguel Agrelot Coliseum
Hampton Inn & Suites San Juan offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Carolina hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17.84 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17.84 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1448 out of 2084 reviews
Rating 8 - Good. 404 out of 2084 reviews
Rating 6 - Okay. 124 out of 2084 reviews
Rating 4 - Poor. 60 out of 2084 reviews
Rating 2 - Terrible. 48 out of 2084 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Shaundesha

Travelled with family
Property is very dated. The rooms need major improvements and a paint job. My shower did not have a working drain my whole seven days I stayed. Kenny who works the front desk was very kind and tried to make my stay there comfortable as possible. I didn’t know until I arrived you have to pay for parking everyday that you are there. Which was very upsetting on top of the “resort fee”. I would not stay at this hotel again. It’s not worth the money.
Stayed 6 nights in May 2025

10/10 Excellent

Tere

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that they have an excellent breakfast buffet and the Happy Hour is a great extra. It is really clean and friendly staff. I will definitely stay there again and recommend it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Isis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good and different every day. Happy hour made it such a good time at the pool and Jacuzzi. Laundry on site made it so we didn’t have to go home and wash clothes. Front desk was helpful and provide umbrellas and chairs when you go to the beach down the street. 10/10
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and the hotel was very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in May 2025

10/10 Excellent

Michael, Lima

Liked: Amenities, property conditions & facilities
Check I was easy
Stayed 1 night in Jun 2025

8/10 Good

Yamil Mejias

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's was a good experience. No issues at all
Stayed 2 nights in Apr 2025

8/10 Good

Evelyn Vale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Elana

Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Jun 2025

10/10 Excellent

Michelle, Grove City

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
6 night stay. Would definitely recommend this Hotel. Staff are amazing. Very clean and maintained. Wonderful Breakfast. The outdoor Patio Grill and Bar has delicious choices. The Mahi Mahi was my favorite. ONLY complaint was the beds are very hard. Had horrible back ache. The Hotel sent the staff up to roll out a spongy bed topper. The cleanliness is like no other, the Staff was the best. Thank you to all!!
Stayed 6 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Rosaura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in May 2025

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and accommodating and helpful. Hotel very clean and inviting!
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Just a wonderful hotel the staff was very helpful and friendly will stay here again my next trip to Puerto Rico
Stayed 4 nights in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kenneth L

Stayed 5 nights in May 2025

10/10 Excellent

Yajaira

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sheronda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and courtesy staff. Excellent breakfast daily
Stayed 4 nights in May 2025

10/10 Excellent

Jennefer

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Esperanza, Mayagüez

Stayed 1 night in Apr 2025

10/10 Excellent

Ivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena. El hostel es muy bonito y acogedor. El desayuno estuvo bueno y el personal muy atento.
Stayed 1 night in May 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very kind and helpful. LOVED free happy hour for guests, pool with swim up bar was nice and clean. On site food was delicious. Free breakfast had a great selection and kept very clean. HUGE SHOUT OUT TO JORGE a cook/bartender at the hotel. He was kind, funny and very attentive. It was also a plus for free beach towels and free chair/umbrella rental for the beach. Only complaint was the bed pillows were pretty thin and the mattress was firmer then I prefer.
Stayed 4 nights in May 2025