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Hilton Garden Inn San Juan Condado

4.0 star property

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Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
Outdoor pool, pool umbrellas, pool loungers
View from property
View from room
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪3 min walk‬
  • Pan American Pier
    ‪19 min walk‬
  • Puerto Rico Convention Center
    ‪2 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Water View)

View from room

Room, 1 King Bed, Accessible (Water View)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Balcony (Water View)

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Pool View)

Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

View from room

Room, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bay View (Corner)

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • 56 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Bay View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Bay View

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Ocean View, Corner

8.0 out of 10
Very good
(3 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Bathtub)

Room amenity

Room, 1 King Bed, Accessible, Bay View (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Water View)

Room amenity

Room, 1 King Bed, Accessible, Bathtub (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Ocean View, Corner

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

55-inch flat-screen TV with satellite channels

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Ocean View

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Hot tub
  • Spa
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4.2 out of 5, Very good, (2102)
The price is €280
for 1 room
includes taxes & fees
19 Aug - 20 Aug
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About this property

Hilton Garden Inn San Juan Condado

Waterfront hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Hilton Garden Inn San Juan Condado's great location gets high marks from our customers. During your stay, you're just a quick walk from Condado Beach. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body treatments, or facials at the spa
  • Amenities include 10 meeting rooms, a conference center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Condado Beach and a 3-minute drive from Distrito T-Mobile
Hilton Garden Inn San Juan Condado offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 17782 square feet (1652 square meters) and includes a conference center. The business-friendly Hilton Garden Inn San Juan Condado also features a 24-hour fitness center, laundry facilities, and an ATM. Parking is available for a fee. A complete renovation of Hilton Garden Inn San Juan Condado was completed in December 2023.

This 4-star San Juan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Renovated entire property - December 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 988 reviews
Rating 8 - Good. 190 out of 988 reviews
Rating 6 - Okay. 79 out of 988 reviews
Rating 4 - Poor. 32 out of 988 reviews
Rating 2 - Terrible. 47 out of 988 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Ursula

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No me gusto

Tuvimos 10 días(lastimosamente cobrado antes)El peor Hilton que he conocido, desde no funcionamiento de los asesores, las habitaciones chicas el balcón un Error de construcción, ruidoso el lugar, no les importa dar, lo único que les importa es cobrar. El personal fue muy amable pero el hotel deja mucho que esperar.
Stayed 10 nights in Apr 2025

4/10 Poor

maria d

Disliked: Cleanliness
The staff was polite,
Stayed 5 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we had access to the beach.
Stayed 3 nights in May 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and we thoroughly enjoyed our time at the hotel!
Stayed 4 nights in Mar 2025

8/10 Good

Nya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2025

10/10 Excellent

Leishla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Racine

Stayed 1 night in Feb 2025

6/10 Okay

Vilmarie

Travelled with partner
Liked: Cleanliness
Dinning experience not good
Stayed 2 nights in Apr 2025

8/10 Good

Luz

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Harold

Stayed 4 nights in Apr 2025

10/10 Excellent

Kiera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The staff was very friendly and welcoming. The food was great, nice pool and lounge area, and the drinks from the bar were really good!
Stayed 4 nights in Mar 2025

8/10 Good

Kayla

Liked: Staff & service, property conditions & facilities
We enjoyed our stay, although there appeared to be issues with understaffing. Our room was not ready for check-in at 6pm due to still needing cleaning, and when we were able to access our room there were some dark areas on the floor that indicated it had probably not been mopped in some time. The lady who checked us in was also working on her day off, and one night we left the in-house restaurant after being seated for 30 minutes without anyone coming by to take our order. Otherwise the amenities were good, the view was lovely, and the staff were so kind. I'd just recommend that management maybe look into hiring more staff if possible.
Stayed 6 nights in Apr 2025

10/10 Excellent

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Stayed 5 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! My daughter and I went to Puerto Rico for the first time for her spring break! We fell in love! The Hilton Garden Inn was fantastic! The rooms were spacious and clean. The pool and outdoor amenities were fantastic and the beach, shops and restaurants were all in walking distance. If you are staying in San Juan, go snorkel at Escambron! Go to Old San Juan and go to Condado beach to ride the waves! San Juan is such a vibe! The people are beautiful!
Stayed 6 nights in Apr 2025

8/10 Good

Jermaine Steven

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Karina Liliana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location! The staff is great. Super helpful and friendly. The only reason for 4 stars is because even though the rooms were nice, the cleaning staff could do better. We would make sure to pack everything away before leaving so they could clean up good but it always looked like the only things that were done were the bed, take trash out, and maybe the floors. Bathroom sink, the mirrors, and toilet/shower were not cleaned EVER. Other than that, we had a great time. Location was great. I asked for more blankets and also an adapter for my phone and front desk delivered it quickly. So thank you for that!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful and its location was a huge plus for us but
Stayed 4 nights in Apr 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, they clean the rooms everyday unless you don’t want them to. The doors were kinda loud but overall it was a good stay
Stayed 7 nights in Apr 2025

10/10 Excellent

Divya

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Apr 2025

8/10 Good

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa J, Bergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to go tthe Condado Plaza (attached by walkway) and use their beautiful big pool with swim u bar and beach was awesome. I feel the rooms and balconies were better at the Garden inn. Best of both worlds! We ubered to OSJ 4 out of 5 days $4 there and $6-7 back home.
Stayed 5 nights in Apr 2025