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Hotel El Convento

4.5 star property
VIP Access

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Photo gallery for Hotel El Convento

Front of property
Restaurant
Garden Terrace
Meeting facility
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(34 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room

Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(21 reviews)
  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel El Convento

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, free use of bicycles, and concierge services.
Hotel El Convento offers 81 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel El Convento. During your stay, you're just a quick walk from Port of San Juan. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate
Hotel El Convento offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Patio del Nispero - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 165 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Lu Ann

Liked: Cleanliness, amenities
This hotel stay would have received 5 stars if I had been informed of the main floor construction when I made the reservation. A timeless, beautiful hotel in a superb area of Old San Juan. I would stay here again when weddings aren't in full swing. A little tricky trying to get to one's room without stepping on the bride's gown and a bit noisy for this small hotel.
Stayed 7 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica Guzman

Stayed 1 night in Dec 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Esse hotel foi incrível!! Perto de tudo, e é o melhor hotel de Old San Juan. Lindo, restaurante bom, quartos lindos sem nenhum barulho ( pois meu sono é leve ), cama muito boa e confortável, nada a reclamar, vou voltar e pretendo ficar mais dias 2 noites não foram suficientes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anushka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel! The room was nice, though we saw some with better views, it was quiet, the courtyard was very nice for relaxing, the pool was tiny but actually worked out fine. They also have a hot tub next to the pool which is on the roof top. The location was perfect! It’s a fun, walkable City with lots of great food options! The staff were very nice and extremely attentive.
Stayed 2 nights in Nov 2025

10/10 Excellent

Virginia, New Iberia

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality to the best!!!
Stayed 1 night in Dec 2025

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and helpful. The hotel is strategically located.
Stayed 8 nights in Dec 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and charming Spanish boutique hotel. Staff was so helpful and breakfast was lovely. Definitely would return! Perfect location in old San Juan.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place, location, room, and staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location; walkable to everything imaginable. The staff at the Patio restaurant were great. The character of the hotel was quaint and aligned with its boutique nature. If you want to avoid the commercial nature of big chain hotels, this is a good one.
Stayed 3 nights in Nov 2025

10/10 Excellent

Freddie Irizarry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Environment and location. Great Historic Hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel, Sugar Land

Travelled with partner
Liked: Amenities
Excellent place and location
Stayed 4 nights in Nov 2025

10/10 Excellent

Marjan

Stayed 5 nights in Nov 2025

10/10 Excellent

Gail, southlake

Liked: Cleanliness, amenities, property conditions & facilities
hottub deck is lovely and relaxing complimentary cheese and wine each night 5pm Free bottles of water Great location Clean and friendly. Could not fault our stay
Stayed 3 nights in Nov 2025

8/10 Good

Sara

Stayed 1 night in Nov 2025

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very clean staff was very friendly enjoyed my stay and will go back again 😊
Stayed 2 nights in Nov 2025

10/10 Excellent

amy, Lafayette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel right in the heart of old San Juan!
Stayed 3 nights in Nov 2025

10/10 Excellent

Roxana

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrific room and overall facility. Very romantic.
Stayed 3 nights in Nov 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Weekend events however included music to 11pm and midnight.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
A wonderful stay at this beautiful and authentic hotel. What a great location with lots of cafés and restaurants in all directions. All staff were superb. The pool and terrace were very nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Staff was incredibly friendly and professional. We had a slight issue with our room on the first night, and the staff worked to address it the best they could within the constraints of a fully booked hotel for the night. Outside courtyard area is delightful to relax in. Breakfast was just ok, but free so nothing to complain about. Overall, we had a great stay and would come back again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudette, Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to walk around the historic Old San Juan and its history, accessibility and beautiful location! Highly recommended!
Stayed 2 nights in Oct 2025