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Hotel Milano

2.0 star property
VIP Access

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Photo gallery for Hotel Milano

Panoramic Suite, City View
Hallway
A street with buildings, a cobblestone road, and a few pedestrians.
Panoramic Suite, City View | Terrace/patio
Signature Suite, 1 King Bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, bedside tables, a TV mounted on the wall, and a red pillar.

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a nightstand with a lamp, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a large mirror, and a patterned floor.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, City View

Executive Suite, City View | Living area

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

A hotel room with a bed, bedside lamps, a TV on the wall, and patterned floor tiles.

Deluxe Room, 1 King Bed, Roll-in Shower

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, City View

Panoramic Suite, City View

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Armas Hotel
Old San Juan
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.5 out of 5, Wonderful, 830 reviews
The price is €115
includes taxes & fees
31 Aug - 1 Sept
Armas Hotel

About this property

Hotel Milano

Along with concierge services, this smoke-free hotel has a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Milano, you're just a quick walk from Port of San Juan. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Amenities include a multilingual staff, an elevator, and TV in a common area
  • Just a 3-minute walk from Port of San Juan and 6 minutes by car from Condado Beach
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in a common area. WiFi is free in public spaces. Hotel Milano also features an elevator and a water dispenser.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
Property Registration Number 02-79-193983
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 511 reviews
Rating 8 - Good. 83 out of 511 reviews
Rating 6 - Okay. 42 out of 511 reviews
Rating 4 - Poor. 14 out of 511 reviews
Rating 2 - Terrible. 13 out of 511 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yalitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was great…definitely will stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel and very helpful staff!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kristelle Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sheyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean, the staff are very friendly and kindliness
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to old San Juan, polite staff, helpful, clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served its purpose for us! It was very clean and AC was cool with a very comfy bed. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated for cruise travellers.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff. Very clean . Excellent service
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a nice location in old San Juan
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Janiris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything look good it was a very short stay. The location is very convenient
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was awesome!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, super clean, awesome staff and silent by night.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the downtown of Old San Juan…excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Old San Juan near restaurants and shops. Very clean beautiful hotel.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Marianne

Liked: Cleanliness, property conditions & facilities
Shops and restaurants nearby
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service
Clean room, nice bathroom, great location in Old San Juan
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in Old Town San Juan. Would highly recommend it to someone that wants to be in the middle of old town. Great location for exploring the area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff. Great location walkable to shopping and restaurants.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, amenities
Great for short stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and friendly staff. Would stay there again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect if you are wanting in immerse yourself into Old San Juan. Staff were friendly and helpful. My only complaint was the rooms were small, no dressers or drawers; only a closet and desk, not enough storage available.
Stayed 3 nights in Apr 2026