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Hotel Milano

2.0 star property
VIP Access

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Photo gallery for Hotel Milano

Panoramic Suite, City View
Signature Suite, 1 King Bed, Non Smoking
Front of property
Panoramic Suite, City View | Terrace/patio
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living area

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Front of property
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  • 24/7 front desk
4.4 out of 5, Excellent, 541 reviews
The price is €167
includes taxes & fees
9 Apr - 10 Apr
Armas Hotel

About this property

Hotel Milano

Along with concierge services, this smoke-free hotel has a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Milano, you're just a quick walk from Port of San Juan. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Amenities include a multilingual staff, an elevator, and TV in a common area
  • Just a 3-minute walk from Port of San Juan and a 5-minute drive from Sheraton Casino
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in a common area. WiFi is free in public spaces. Hotel Milano also features an elevator and a water dispenser.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
Property Registration Number 02-79-193983
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 201 out of 297 reviews
Rating 8 - Good. 50 out of 297 reviews
Rating 6 - Okay. 24 out of 297 reviews
Rating 4 - Poor. 13 out of 297 reviews
Rating 2 - Terrible. 9 out of 297 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

LUIS

muy bueno
Stayed 3 nights in Nov 2025

2/10 Terrible

James

Disliked: Amenities
i was told that even though i couldn't check in until 4 in the morning the desk person told me to come anyway and they would give me a code to get into my room, so i got there and never received a code and had to wait outside on the side walk , no body would answer the phone and i didn't see anyone until 6 am , and she wouldn't let me check in either, she told me i would have to wait until 4pm , i could not wait 10 hrs for a room so i left and stayed somewhere else
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

KEVIN, Chelmsford

Liked: Amenities, property conditions & facilities
Great value
Stayed 1 night in Nov 2025

10/10 Excellent

Efrain

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot, the staff are incredibly friendly, and it is always clean!
Stayed 5 nights in Dec 2025

10/10 Excellent

Gile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the old part of downtown so everything is convenient.
Stayed 1 night in Dec 2025

6/10 Okay

Vicki

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Gary, Kitty Hawk

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great room, friendly staff but the rest of the hotel was not ready for business. You list a bar and restaurant-NONE, the hotel is not completely finished. Nothing but a front desk in the lobby-no chairs, nothing. Rooms were very nicely finished, need tissues.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
The staff was very welcoming and helpful. Our room was immaculate, light and airy. Love the location in Old Town. Everything we wanted was nearby. Since they only recently reopened, the bar is not in place yet, but there were plenty nearby. We'll come back.
Stayed 2 nights in Dec 2025

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very quiet,modern and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

RAFAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good all; excellent
Stayed 2 nights in Nov 2025

2/10 Terrible

patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Owen

Stayed 1 night in Dec 2025

10/10 Excellent

hang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this place so much！It's a new hotel just open 6 months ago so everything looks very new. The room is big and has a small living room with a sofa, a coffee table, and some cabinets for storage. House keeping every day and people work here are very nice!
Stayed 4 nights in Nov 2025

2/10 Terrible

Miladys

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was awful, the room was not ready at. 4 pm we had to wait for another 40 minutes to get the room, then we got a room with no windows, I suffer from claustrophobia and I was told another room would cost me extra, so I decided to just stay there. Then there was a power outage and you can imagine how terrifying it was to be in total darkness for about 10 minutes, this was a nightmare for me, would not recommend.
Stayed 1 night in Nov 2025

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room very clean, good shower and near shopping and restaurants. Road closures made it impossible for taxi to get to the entrance. Need more chairs in lobby.
Stayed 1 night in Nov 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities
Staff was nice and the hotel was clean and charming.
Stayed 1 night in Nov 2025

10/10 Excellent

Gile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk.
Stayed 1 night in Nov 2025

10/10 Excellent

Vamshikrishna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless. Amenities were good. Staff was courteous. Walkable distance to lots of businesses. Food, desserts etc. No free parking, since its in the center of old sanjuan you have to walk and find street parking. Lots of traffic, tiny roads.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Room is spotless with a very modern aesthetic. Air conditioning works well, and the bed was very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Stayed 2 nights in Nov 2025

10/10 Excellent

Felipe

Stayed 1 night in Nov 2025