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La Mona Loiza Apartments Complex

3.0 star property

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2 Bedroom Apartment | Private kitchen
Apartment, 1 Queen Bed, Non Smoking, Terrace | Private kitchen
1 Bedroom Apartment with Rooftop Terrace
3 Bedroom Family Apartment | Private kitchen
2 Bedroom Apartment | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free WiFi

Explore the area

Map
Calle las Marías, San Juan, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪3 min drive‬
  • Condado Beach
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for 2 Bedroom Family Apartment

2 Bedroom Family Apartment

2 Bedroom Family Apartment

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio

Studio

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment with Rooftop Terrace

1 Bedroom Apartment with Rooftop Terrace

1 Bedroom Apartment with Rooftop Terrace

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment with Terrace

1 Bedroom Apartment with Terrace

1 Bedroom Apartment with Terrace

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Living area

3 Bedroom Apartment

  • 89 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Family Apartment

3 Bedroom Family Apartment

3 Bedroom Family Apartment

  • 66 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4 Bedroom Apartment

4 Bedroom Apartment

4 Bedroom Apartment

  • 100 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Studio (Plus)

Studio (Plus)

Studio (Plus)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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1 bedroom, hypo-allergenic bedding, individually decorated

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  • Air conditioning
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4.2 out of 5, Very good, (180)
The price is €101
for 1 room
includes taxes & fees
3 Jul - 4 Jul
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About this property

La Mona Loiza Apartments Complex

Colonial hotel in San Juan with an outdoor pool
An outdoor pool, express check-out, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Housekeeping is available on request.
La Mona Loiza Apartments Complex offers 32 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at La Mona Loiza Apartments Complex, you're just a quick walk from Calle Loiza. Enjoy features like free WiFi in public areas and an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Calle Loiza and 13 minutes by foot from Plaza del Mercado
  • Cats and dogs welcome for free (restrictions apply)
As a guest of La Mona Loiza Apartments Complex, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. La Mona Loiza Apartments Complex also features tour/ticket assistance, a garden, and express check-out. A complete renovation of La Mona Loiza Apartments Complex was completed in November 2023.

This Colonial San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Colonial architecture
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Spices
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Heating is not provided
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Property Registration Number 66-0865386

We should mention

  • Pool access is available 24-hours a day.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • Alcohol isn't served at La Mona Loiza Apartments Complex.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

La Mona Loiza
Las Marias 1502
Mona Loiza Apartments Complex
La Mona Loiza Apartments Complex Hotel
La Mona Loiza Apartments Complex San Juan
La Mona Loiza Apartments Complex Hotel San Juan

La Mona Loiza Apartments Complex Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 280 reviews
Rating 8 - Good. 50 out of 280 reviews
Rating 6 - Okay. 21 out of 280 reviews
Rating 4 - Poor. 9 out of 280 reviews
Rating 2 - Terrible. 8 out of 280 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tatyana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at la Mona Loiza Complex! The location is incredibly convenient, with plenty of places to eat nearby, making it easy to grab a meal without having to travel far. The apartment itself was spacious, comfortable, and well-equipped, providing a great home away from home. Getting around was a breeze, thanks to the easy access to the property. Additionally, the communication with the staff was excellent; they were friendly and quick to respond to any questions or needs. Overall, it was a perfect choice for my stay, and I would highly recommend it to anyone visiting the area!
Stayed 3 nights in Mar 2025

8/10 Good

Christelle L

Liked: Cleanliness, staff & service, property conditions & facilities
We have enjoyed our stay at this property. It's close to a grocery store, to the ocean and to bus lines going to old San Juan and beaches. There is as well a nice and enjoyable commun area for the guest to chill. And most of all they are very responsive to any of your request.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loooooved it here !
Stayed 2 nights in Feb 2025

6/10 Okay

Nicole

Travelled with partner
the space was just enough for what we needed for the one night. Shower never got above warm - window in shower was broken and had to manually be closed. Bathroom also needed a better cleaning. AC was great and made the room comfortable but the curtain for the window in front of it could have been shortened to accommodate for the placement of the AC unit
Stayed 1 night in Mar 2025

8/10 Good

Dennys

Travelled with group
Liked: Staff & service, property conditions & facilities
Pictures were misleading. Was expecting a bigger room with a full kitchen. Room was very small, did not have a sink. Apart from that, everything else was good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Maikel

Liked: Cleanliness, property conditions & facilities
Excelente ubicación con todo los lugares bastante cerca, a solo cuadras de la playa y variedad de restaurantes cerca. Muy buena experiencia
Stayed 2 nights in Mar 2025

10/10 Excellent

Francees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Definitely a great place to stay.
Stayed 2 nights in Mar 2025

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Harsh

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed, clean convient place and friendliest staff. Douglas was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing ! They were very responsive when I needed something, and always reachable through text. Very quick
Stayed 5 nights in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great! Very responsive. I stayed one night and it was exactly what I needed plus I was pleased to be just a short walking distance to the public beach access of Condado.
Stayed 1 night in Mar 2025

8/10 Good

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shoping and multiple dining options. Check in instructions were clear and easy. Road noise and construction could be heard throughout the day but died down at night. The room was clean and worked well for our two night stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quaint apartment located in San Juan. Convenient dining and grocery store nearby. Room was clean and welcoming. Definitely recommend to anyone wanting to say in these apartments.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a good, central area.
Stayed 4 nights in Mar 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Enough

It was a third floor and no elevator hard to carry suitcases. Room is small good enough to just go sleep for a night and be near airport.
Stayed 1 night in Mar 2025

6/10 Okay

Jomery

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alazne Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place, the room itself was simple, clean, no frills. Had everything we needed, and we mostly used for sleep as opposed to hanging out. The location was great, we felt safe as 2 female travellers. Across the street was a 24 hr grocery, Starbucks, and some restaurants. Next door we even found a really nice speakeasy.
Stayed 4 nights in Feb 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay overall! This is a good place to stay if you are a couple or on the move majority of the time. Staff was responsive. WiFi wasn’t the best but that was fine for us. It’s near a busy street so if you are seeking a quiet vacation without nightlife probably not the place for you.
Stayed 5 nights in Feb 2025

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay overall. Finding parking was an issue, though.
Stayed 6 nights in Feb 2025

2/10 Terrible

Celia

Travelled with group
Disliked: Staff & service, room comfort

Unfortunate weekend

The stay was uncomfortable, no parking. we had issue with light flickering, tv did not work. after 20 minutes of watching the tv it would will turn on and off on its own. when we text guest services they said they only had maintenance from 6am to 10pm. Someone came to fix it as we were leaving. we came back to the room to relax and watch tv, it started happening again. when we texted again at 7pm they said they had no maintenance on property after 5pm. the room wasn’t cleaned thoroughly at all. Their resolution for all of this was to give us an extra hour to check we ended up leaving and getting another hotel to stay in. They would not compensate us nor refund us some of our money. I would not recommend nor stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julio C.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, super clean, bed super confortable room smell clean, love the stayed!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
While this hotel is conveniently located near restaurants, supermarkets, and major highways leading to popular destinations, my stay was far from satisfactory. Upon arrival, I was met by a host named Ashley, who responded rudely when I requested a resend of the email needed to access my apartment. Additionally, there was no assistance with my luggage; I had to carry it up three flights of stairs and enter through the back entrance. The cleanliness of the apartment was subpar, with dirt on top of the refrigerator and beneath the washing machine. Moreover, a bathroom glass panel nearly fell on me due to improperly installed hinges. Despite the area’s convenience, my overall experience at this establishment was extremely disappointing.
Stayed 4 nights in Feb 2025