La Mona Loiza Apartments Complex

3.0 star property

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Photo gallery for La Mona Loiza Apartments Complex

Reception
Front of property
1 Bedroom Apartment with Terrace | View from room
3 Bedroom Apartment | Living area
3 Bedroom Family Apartment | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Calle las Marías, San Juan, San Juan, 00911
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Plaza del Mercado
    ‪11 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

3 Bedroom Family Apartment

  • 66 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

2 Bedroom Apartment

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

4 Bedroom Apartment

  • 100 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

3 Bedroom Apartment

  • 89 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

2 Bedroom Family Apartment

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Apartment with Rooftop Terrace

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Apartment with Terrace

8.8 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Apartment

9.4 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio

8.0 out of 10
Very good
(17 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio (Plus)

8.2 out of 10
Very good
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

La Mona Loiza Apartments Complex

Colonial hotel in San Juan with an outdoor pool
An outdoor pool, express check-out, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Housekeeping is available on request.
La Mona Loiza Apartments Complex offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at La Mona Loiza Apartments Complex, you're just a quick walk from Calle Loiza. Enjoy features like free WiFi in public areas and an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Calle Loiza and 13 minutes by foot from Plaza del Mercado
  • Cats and dogs welcome for free (restrictions apply)
As a guest of La Mona Loiza Apartments Complex, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. La Mona Loiza Apartments Complex also features tour/ticket assistance, a garden, and express check-out. A complete renovation of La Mona Loiza Apartments Complex was completed in November 2023.

This Colonial San Juan hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Colonial architecture
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Spices
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Heating is not provided
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Property Registration Number 66-0865386
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • Alcohol isn't served at La Mona Loiza Apartments Complex.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

La Mona Loiza
Las Marias 1502
Mona Loiza Apartments Complex
La Mona Loiza Apartments Complex Hotel
La Mona Loiza Apartments Complex San Juan
La Mona Loiza Apartments Complex Hotel San Juan

La Mona Loiza Apartments Complex Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 479 reviews
Rating 8 - Good. 84 out of 479 reviews
Rating 6 - Okay. 45 out of 479 reviews
Rating 4 - Poor. 15 out of 479 reviews
Rating 2 - Terrible. 18 out of 479 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marci

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, it was a little hard to find my room once in the complex (even though they did give good instructions). I didn’t realize I had to walk through what I initially thought was someone else’s garage in order to get to my apartment, as there were cars parked in the area. Once I located my apartment, and I had difficulty figuring out the that little box on the side of the entrance contained the lock code, which you could only access once I realized you had to slide down the plastic piece to reveal the lock combination. Once the code was entered, I was able to slide down the button and open up the lower box which contained the key. Thankfully, a staff member was able to assist me. I had never seen a contraption like that before and trying to figure it out/fiddle with it made me feel like I was going to break it. Once I was able to finally get into the apartment, I was pleasantly surprised. It was clean, spacious enough for me, and the bed was comfortable. The decor was updated and modern. I loved the scent of all of the toiletries they provided. You can’t be a place like this for the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eunice, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
The apt kept the family together and allowed for privacy. 3 Birthday 🎂 celebrations successful! Truely rest and fun!
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Stayed 3 nights in Oct 2025

10/10 Excellent

Merilyn

Stayed 3 nights in Oct 2025

10/10 Excellent

Joaquim

Liked: Cleanliness, amenities, property conditions & facilities
Had amazing stay there, beautiful and walking distance a lot of restaurants and shops.
Stayed 2 nights in Oct 2025

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time staying there Close to everything Well kept and clean Will come back
Stayed 3 nights in Oct 2025

10/10 Excellent

Maylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking , but super cute has everything you need plus more .. would stay there again for sure !!
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location and staff was very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Luz V

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Don

Stayed 2 nights in Oct 2025

10/10 Excellent

jocelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here and I’ve never had any issues. It’s very close to many restaurants , beach and right across the grocery store.
Stayed 5 nights in Oct 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second year in a row that my wife and I stayed at La Mona Loiza Apartments and we were not disappointed. The room was very spacious and clean. The amenities were superb and the staff were very hospitable as usual. We will definitely be returning.
Stayed 6 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and accommodating.
Stayed 7 nights in Oct 2025

8/10 Good

Vantana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. The AC was nice and cold. The staff was friendly and fast. My room smelled wonderful and was very clean. The location was extremely convenient very close to resources and food. The only thing I’d say wasn’t my favorite was the fact that you can’t flush ANYTHING, not even toilet paper. The shower never got hot. And the pool is just nice to look at. Overall I’d recommend this property to anyone and would stay again. Very clean and convenient. Exceeded my expectations.
Stayed 3 nights in Oct 2025

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

6/10 Okay

Carrie

Disliked: Staff & service
Pros: -Decent enough and affordable. -Convenient, walkable location. Uber to Old SJ and T Mobile district was less than $10. -AC was cold. -Toiletries, coffee, clothing iron, and other supplies provided. -Had a smart TV that we were able to log into Netflix on. Cons: -The staff members we encountered were pushy and passive aggressive. -Walls are thin, I could hear other guests like they were standing in the room with me. -Water pressure was poor, and the temperature was all over the place. I had to continually turn it up and down while showering because it would go between boiling hot and ice cold without me touching it, never actually feeling comfortable. The last day, the hot water just didn’t work at all. -Also killed a roach in the room. Didn’t see any others, but still worth mentioning. Overall, not the worst, but I likely won’t return. It’s a good option if you want a fine room without breaking the bank. Just beware that it’s a get-what-you-pay-for kind of place.
Stayed 4 nights in Oct 2025

6/10 Okay

Henry Obando

Stayed 4 nights in Oct 2025

10/10 Excellent

Jaylen

Stayed 4 nights in Oct 2025

6/10 Okay

Luca

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tucker

Stayed 2 nights in Oct 2025

8/10 Good

Aylin Joselyn

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent especially if you’re staying for more than a day. My boyfriend and I stayed for 5 days so we went to the grocery store which is a 2 min walk to get some groceries for our stay. They have pans, dishes, utensils for you to prepare food. They also have microwave to heat up any food you may have brought back with you from a restaurant. If you’re a coffee drinker they have a coffee maker and coffee grounds, sugar and small creamers. They also have salt and pepper packets in the same container where the coffee is. It is close to the beach as well. Many delicious food places within walking distance. There’s also a balcony. Overall it was cute and we liked it.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

4/10 Poor

Ivonne

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room I was in had no hot water. I called and they told me they would look into it tomorrow. I left on that day. Horrible customer service. I would not recommend this place. It was also very difficult to find .
Stayed 1 night in Oct 2025