La Mona Loiza Apartments Complex

3.0 star property

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2 Bedroom Apartment | Private kitchen
2 Bedroom Apartment | Private kitchen
1 Bedroom Apartment with Rooftop Terrace
Apartment, 1 Queen Bed, Non Smoking, Terrace | Private kitchen
3 Bedroom Family Apartment | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Calle las Marías, San Juan, San Juan, 00911
  • Place, Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Place, Condado Beach
    ‪4 min drive‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

3 Bedroom Family Apartment

  • 66 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

2 Bedroom Apartment

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

4 Bedroom Apartment

  • 100 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

3 Bedroom Apartment

  • 89 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

2 Bedroom Family Apartment

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Apartment with Rooftop Terrace

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Apartment with Terrace

8.8 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Apartment

9.6 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio

8.0 out of 10
Very good
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio (Plus)

8.0 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

La Mona Loiza Apartments Complex

Colonial hotel in San Juan with an outdoor pool
An outdoor pool, express check-out, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Housekeeping is available on request.
La Mona Loiza Apartments Complex offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at La Mona Loiza Apartments Complex, you're just a quick walk from Calle Loiza. Enjoy features like free WiFi in public areas and an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Calle Loiza and 13 minutes by foot from Plaza del Mercado
  • Cats and dogs welcome for free (restrictions apply)
As a guest of La Mona Loiza Apartments Complex, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. La Mona Loiza Apartments Complex also features tour/ticket assistance, a garden, and express check-out. A complete renovation of La Mona Loiza Apartments Complex was completed in November 2023.

This Colonial San Juan hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Colonial architecture
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Spices
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Heating is not provided
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Property Registration Number 66-0865386
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • Alcohol isn't served at La Mona Loiza Apartments Complex.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

La Mona Loiza
Las Marias 1502
Mona Loiza Apartments Complex
La Mona Loiza Apartments Complex Hotel
La Mona Loiza Apartments Complex San Juan
La Mona Loiza Apartments Complex Hotel San Juan

La Mona Loiza Apartments Complex Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 386 reviews
Rating 8 - Good. 61 out of 386 reviews
Rating 6 - Okay. 29 out of 386 reviews
Rating 4 - Poor. 12 out of 386 reviews
Rating 2 - Terrible. 15 out of 386 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Irene

Stayed 2 nights in Aug 2025

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit Again

La Mona was a wonderful experience for my son and me. The apartment was clean, and it was easy to get in contact with the staff. There was one issue with the room, and the staff was able to fix it quickly. The location was a perfect spot. It's within walking distance to many restaurants and a 24-hour grocery store. I would book with La Mona again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a getaway
Stayed 3 nights in Jul 2025

8/10 Good

Marejah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and spacious! Centrally located, and easy to find. The staff was especially helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janiece

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha Abril

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing and comfortable
Stayed 6 nights in Jul 2025

10/10 Excellent

RHODA DELCIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super, ultra amazing, from the setup of the room to the little issentials box,it's close proximity to a 24hr supermarket and easy access for Uber pick and drop offs.. the stay was well worth it and will do it again once traveling to PR again.
Bus route to plaza las Americas super convenient
24hr supermarket, also super convenient and prices are amazing
Stayed 3 nights in Jul 2025

6/10 Okay

Lorena

Stayed 3 nights in Jul 2025

10/10 Excellent

Sheree, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at La Mona Loiza Apartments Complex! From the moment I arrived, the team was incredibly responsive. I had a small issue with the lockbox when I first got there, and someone was available immediately to assist me—such a relief after a long day of travel. The apartment was exactly as described: clean, comfortable, and in a great location with everything within walking distance. The detailed messages before and during my stay made check-in smooth, and I appreciated the restaurant recommendations and tips for navigating the neighborhood. One of the highlights of the service was when I requested additional towels—they brought them promptly, even on a different day. That kind of attention to guest comfort really stood out. The team checked in before, during, and after my stay to ensure everything was going well. They made it easy to relax and enjoy my time in San Juan. Highly recommend staying here if you want a stress-free experience with a responsive and kind team. Would definitely stay again!
Stayed 10 nights in Jul 2025

10/10 Excellent

Abanoub

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kerssy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2025

10/10 Excellent

sophia

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Take small Luggage no elevator. No parking on premises overall Great location and comfortable place
Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was an excellent place to stay. Perfectly situated across the road from a 24 hour supermarket and 2 blocks from the beach. Bus stop right outside and plenty of dining options. Only downside is despite what is shown in the pictures on their website the swimming pool is no bigger than the average spa bath. Management staff were exceptional, especially Isabel who went out of her way to make our stay as comfortable as possible.
Stayed 7 nights in Jul 2025

10/10 Excellent

Yohanis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Jairo Josue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025

10/10 Excellent

Keiko

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!
Stayed 3 nights in Apr 2025

10/10 Excellent

matthew

a little
Stayed 5 nights in Jul 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities
The property is well situated and convenient. There’s no staff at the place to assist, as everything gets handled online, but they were pretty quick to respond to any concerns or questions you might had. We got a room that smelled really nice, but the stove wasn’t working and the floors were a lil dusty (we were walking barefoot and our feet were dirty) HOWEVER Ashley was really nice to assist and check the stove for us and found out that it wasnt working. She gave us the option to move to another room, bigger and on the same floor we were already staying at no extra charge. We needed an iron in the room and they provided that as well. Now that is Top Tier Customer Service. The only concern with the new room was that on the kitchen sink there was cold water only for the first 10 seconds and then it was just hot water. So we washed the dishes with hot water lol. Other than that, our stay was excellent, the new room was clean, bigger, the place was quiet, & we had the opportunity to do a late check out which helped us a lot. I would definitely recommend staying here!! They don’t have a parking space, BUT it’s not hard to find parking, we found parking on the same street every single day of our stay. Thank you so much Ashley & Isabel for all the accommodations. <3
Stayed 9 nights in Jun 2025

2/10 Terrible

Jorge

Stayed 4 nights in Jul 2025

10/10 Excellent

Lissett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es Bonita y acogedora
Stayed 4 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 4 nights in Jul 2025

6/10 Okay

Nina

Travelled with partner
Liked: Cleanliness, amenities
The property was clean except that the shower floor (slight dark spots) and sink faucet (limescale) could have been cleaner. Otherwise, the tables, kitchen counter, night stand etc. were clean. Towels were clean. I loved the fact that there were two Acs in the apartment. There were all the necessities you would need after a long flight like paper towels, toilet paper, soap, cream, coffee, tea. I would have just added water! There was a washing machine and dryer in the apartment which was excellent. One note of caution - double check before booking the room that you will be getting. When my partner saw the property, he was drawn to the bedroom with terrace option because the pictures displayed showed that the terrace was adjacent to the bedroom. It was for this reason we incurred the additional cost for that type of room. To our surprise and dissatisfaction, the terrace was not adjacent to the bedroom but rather, the kitchen. There were also other features displayed in the images which were not the same with the room we got eg the sofa in the picture was bigger and the picture displayed a dishwasher.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, amenities
Stayed for 3 days. It’s literally in the center of everything. Uber to anywhere for no more the $3/4 the most was $5. The only con is there is no elevator in the building so if you don’t mind the stairs then you good. The highest floor is 3 so it’s not bad in my opinion. It can get very noisy because it’s on a busy street. Very responsive and accommodating. I will recommend and stay here again.
Stayed 3 nights in Jul 2025