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Metro Art Hotel

2.0 star property

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Photo gallery for Metro Art Hotel

Terrace/patio
Junior Room | Living area
Lobby
Lobby
Junior Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
312 Avenida José de Diego, San Juan, San Juan, 00909
  • Place, Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Place, Condado Beach
    ‪3 min drive‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for City Room

City Room

City Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room

Junior Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio

Economy Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Metro Art Hotel

Hotel with 2 hot tubs, near Condado Beach
Along with a 24-hour fitness center, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Metro Art Hotel offers 52 air-conditioned accommodations with minibars and blackout drapes/curtains. These individually decorated accommodations include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.
During your stay at Metro Art Hotel, you're just a quick walk from Museo de Arte de Puerto Rico. Enjoy features like free WiFi in public areas, plus a 24-hour gym and 2 hot tubs.
  • Free WiFi (speed: 50+ Mbps)
  • Services include a concierge and luggage storage
  • Onsite recreation includes a 24-hour gym and 2 hot tubs
  • Just a 4-minute drive from Pan American Pier and a few minutes from Puerto Rico Convention Center
Metro Art Hotel offers its guests 2 hot tubs and a 24-hour fitness center. Public spaces have free WiFi. Metro Art Hotel also features multilingual staff and concierge services.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 hot tubs
  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Metro Art Hotel Hotel
Metro Art Hotel San Juan
Metro Art Hotel Hotel San Juan

Metro Art Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 295 reviews
Rating 8 - Good. 61 out of 295 reviews
Rating 6 - Okay. 21 out of 295 reviews
Rating 4 - Poor. 13 out of 295 reviews
Rating 2 - Terrible. 8 out of 295 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Takoya

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay!
Stayed 4 nights in Jul 2025

2/10 Terrible

Chaomei

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Satyam

Liked: Cleanliness
Noisy room
Stayed 1 night in Mar 2025

8/10 Good

Joseph, Rockville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly, lobby area can be improved. Conveniently located, nice park across from hotel not yet seen on google maps. Nice room!
Stayed 4 nights in Apr 2025

10/10 Excellent

Makeba

Stayed 3 nights in Jun 2025

8/10 Good

Anibal

Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Jun 2025

4/10 Poor

Danielle

Disliked: Cleanliness, amenities
When they make the bed they don’t change the sheets…that was my only problem with cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Feb 2025

10/10 Excellent

Amoldeep

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff loved our stay cleaned our room everyday
Stayed 7 nights in Jun 2025

10/10 Excellent

Eniya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean stay. Nice staff and very informative and helpful.
Stayed 3 nights in Jun 2025

4/10 Poor

IVETTE

Stayed 1 night in Jun 2025

4/10 Poor

Destini

Disliked: Cleanliness, amenities, property conditions & facilities
The design is cute but unfortunately my room was dirty. Specifically the floors. When I politely asked for the cleaning team to clean the floor, they simply did not. The smell of mildew is also very very strong. The building is in a good area with restaurants and a park and the hotel has a rooftop and coffee machine/water. That was cool but my allergies were getting the best of me in that room and honestly, other people were experiencing the same; sneezing and coughing in the hallway. Nice looking building and design, but sadly not well kept.
Stayed 2 nights in Jun 2025

6/10 Okay

Carmen

Travelled with group
Disliked: Amenities
I like that it was walking distance to Bellas Artes…the staff was most helpful
Stayed 2 nights in May 2025

8/10 Good

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Joammie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is amazing, the staff very friendly. For the price excellent hotel. Only con was parking… but other than that everything was great!!!
Stayed 2 nights in May 2025

10/10 Excellent

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2025

8/10 Good

Rayn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and the room was clean,
Stayed 3 nights in Apr 2025

6/10 Okay

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lakeisha

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful hotel ! Disappointed the elevator didn’t work walking up & down 5 flights of steps
Stayed 4 nights in May 2025

8/10 Good

OLLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

marcelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Noel

Stayed 1 night in Apr 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025