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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property

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Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Courtyard
Outdoor pool
Breakfast, lunch and dinner served
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Palacio Provincial San Juan, Curio Collection by Hilton

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and dry cleaning are onsite. Change of towels is available on request.
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Our customers tell us they can't get enough of the pool at Palacio Provincial San Juan, Curio Collection by Hilton. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 7 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palacio Provincial San Juan, Curio Collection by Hilton offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Palacio Provincial San Juan, Curio Collection by Hilton.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Consular - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace - This poolside rooftop bar serves light fare only. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 837 reviews
Rating 8 - Good. 129 out of 837 reviews
Rating 6 - Okay. 52 out of 837 reviews
Rating 4 - Poor. 20 out of 837 reviews
Rating 2 - Terrible. 24 out of 837 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was spotless! The staff was more than attentive. The food at the pool deck was very slow, but we didn’t mind one bit!
Stayed 1 night in Jan 2026

10/10 Excellent

Christine and Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Sensational location, pleasantness and helpfulness of the staff just added to our enjoyment of this hotel. It has lovely, accessible outdoor spaces and was very clean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Darian, North Chesterfield

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great location for walking. Friendly staff and nice rooftop patio!
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2026

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place. Staff was very approachable and helpful
Stayed 1 night in Jan 2026

6/10 Okay

Nancy

Stayed 1 night in Jan 2026

10/10 Excellent

shannon

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Dec 2025

8/10 Good

Jorge Alberto

Stayed 5 nights in Dec 2025

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities
Stayed 2 nights in Dec 2025

8/10 Good

Marcus

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

2/10 Terrible

Monique

The
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Kind bellhops. Comfy bed! Fabulous shower.
Stayed 1 night in Nov 2025

10/10 Excellent

colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and made our stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
This place is absolutely beautiful great location, friendly staff highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Dializ

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of old San Juan. Staff was amazing. Great hospitality from Raul and manager Andrea! Thank you for making my birthday weekend a great experience! ~Dializ
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Stayed 1 night in Nov 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities
Staff was very attentive
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities
Perfect location. Wonderful staff. Rooftop pool and bar
Stayed 3 nights in Nov 2025

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
loved it. room was clean, staff was friendly and accommodating which made our trip easier.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, clean room and lovely rooftop. The glass of welcome bubbly is a really nice touch :) The only downside is that the cleaning products used in the room have a really strong smell, and it wasn't possible to air out the room during our short stay (plus there's no screens on the windows so we didn't want to leave them open at dusk/dawn).
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

10/10 Excellent

Alexandria Clerkin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, excellent front desk staff.
Stayed 4 nights in Oct 2025

8/10 Good

David, Magnolia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was noisy. We heard motorcycles and cars in middle of the night.
Stayed 1 night in Sep 2025