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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property

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Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Rooftop bar, ocean views, open selected days
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Lobby

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | Bathroom shower

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Adults-only hotel with a fitness center and a rooftop terrace
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and dry cleaning are onsite. Change of towels is available on request.
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Our customers tell us they can't get enough of the pool at Palacio Provincial San Juan, Curio Collection by Hilton. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the pool
  • 7 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palacio Provincial San Juan, Curio Collection by Hilton offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Palacio Provincial San Juan, Curio Collection by Hilton.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Consular - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace - This poolside rooftop bar serves light fare only. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 764 reviews
Rating 8 - Good. 118 out of 764 reviews
Rating 6 - Okay. 46 out of 764 reviews
Rating 4 - Poor. 20 out of 764 reviews
Rating 2 - Terrible. 22 out of 764 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una joya en medio del Viejo San Juan! Antiguo y majestuoso. Ver el atardecer en el bar de la terraza imperdible! Volveria!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Amenities
Fabulous location and unique property. Very attentive, helpful staff. Super delicious breakfast options. The only downside: there is no on-site parking. If you have a rental car…it’s a hassle to find a near-by garage for parking. Otherwise, highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holy Week at Old San Juan.

Amazing stay. Excellent room and amenities. Near to all Old San Juan attractions. Extremely friendly and courteous staff. Excellent pool and restaurants. Will return!!!! Thanks!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect during my stay. The staff is very kind and accommodating. The hotel is very beautiful and in a very safe area
Stayed 3 nights in Apr 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

joedh o

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are perfect for resting, I think the shower of the room was very relaxing. The Hotel have an excellent rooftop with a beautiful view of san juan Bay. Staff is kind and professional. Cute small restaurant in first floor, but I was tired and ordered Room Service, a Pizza. 10/10 Palacio Provincial
Stayed 1 night in Jan 2025

10/10 Excellent

joedh o

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and exceptional as always.
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Stayed 4 nights in Dec 2024

10/10 Excellent

Cristina

Stayed 1 night in Jan 2025

10/10 Excellent

joedh o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excepcional Btw I loooooove the shower. Excelent rooms I just wish the pool to open lil more time.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Mar 2025

6/10 Okay

Joss

Liked: Cleanliness
Disliked: Amenities
The check in processes could have been more thorough, I didn't really get introduced to the facilities at the hotel. Overall, it was a good place but not worth the price- plus at check out they charged me additional money than what Expedia charged me for booking which was very strange. I wouldn't go back just because of the lack of transparency from the beginning. Staff was pretty nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rashed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing four-night stay at Palacio Provincial San Juan, Curio Collection by Hilton, and it was the perfect blend of luxury and history. The hotel, located in the heart of Old San Juan, combines stunning, Instagram-worthy architecture with modern, comfortable rooms that offer breathtaking views of the city. The service was exceptional, with friendly staff going out of their way to make our stay memorable, and the on-site dining and rooftop bar were highlights, serving delicious Puerto Rican cuisine and cocktails with incredible views. With a prime location close to all the must-see sights and amenities like a rooftop pool and spa, it’s the ideal spot to relax and explore San Juan in style. We can’t wait to come back!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, bring your earplugs!

We enjoyed our stay at this hotel. The bed was comfortable, air conditioning worked great and the location was perfect for exploring Old San Juan. We were within walking distance of many sights, restaurants, etc. The staff was very nice, though I do think they could be more proactive about telling the benefits of the $55/day resort fee (beach chairs/umbrella at Marriott Courtyard Isla Verde, 2 glasses prosecco daily, free rose from 5 to 530 each day), but they did provide the info when asked and were pleasant and kind overall. The main downside of this hotel is the noise. Presumably because its an older building, there seems to be no soundproofing. When other guests closed their doors or walked by talking it was extremely loud in our room. There was some street noise but most of the noise came from doors and activity within the building/courtyard itself. The other con of this hotel in my opinion is just the cost. It was a nice hotel but quite pricey during our stay, especially given the noise I mentioned, but you're paying for location and a small rooftop pool and both those things are great! I would consider staying here again if back in Old San Juan but might also consider other options just due to the lack of soundproofing. But if you can sleep with earplugs that's easily remedied!
Stayed 3 nights in Mar 2025

10/10 Excellent

Shreekant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth your money

Terrible stay. Rude staff. Room is loud and the only view is a huge trash bin right outside the window. Trash trucks woke us up at 6 am. Room was dusty and smelled like humidity.
Stayed 1 night in Feb 2025

10/10 Excellent

Kahealani

Stayed 2 nights in Feb 2025

10/10 Excellent

Enzo, Natick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Prakash

Beautiful hotel in a lovely location in Viejo San Juan! Thoroughly enjoyed our stay in comfortable room with great facilities and staff !
Stayed 4 nights in Jan 2025

10/10 Excellent

Janell

Stayed 3 nights in Feb 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice Property, Not So Nice Place to Sleep

This property has several strengths, these include: - Walkable to everything in Old San Juan - The hotel has a very nice courtyard and rooftop bar area - The staff was generally nice However, it is not a great property for a good night's sleep: - Mattress seemed old and slumped in the middle so if you are sleeping with 2 people or not in the middle, you are sleeping at an angle towards the middle of the bed. - The hotel uses the 'sandbag' pillows that look fluffy but immediately collapse into a solid and uncomfortable thin lump. - The floors are tile but it looks like they failed to put down a sound barrier between the subfloor and the tile so you can hear even a pin drop in the room above you, and heels or chairs/luggage/etc. moving sound very loud. This is amplified by the high ceilings on the first floor that make every movement in the room above you sound like a car crash. - The room is a simple rectangle and the bathroom an enclosed closet -like area, separated by a sliding door. Because of its location, the toilet is only 3ish feet from the head of the bed separated by only the sliding door. We asked after the first night if we could switch rooms but the front desk manager said the hotel was fully booked and they couldn't switch us. However, a quick check of seeing if I could make a reservation for that night online showed that they did have room. Would not book this place again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrett

Amazing service
Stayed 1 night in Jan 2025