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Hotel Puerto Valdes

4.0 star property
VIP Access

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Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Point of interest
Presidential Penthouse | Terrace/patio
Point of interest
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Calle Valdés, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪3 min walk‬
  • Place, Castillo de San Cristobal
    ‪12 min walk‬
  • Place, Escambron Beach
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio

Studio

Studio

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier Apartment

Premier Apartment

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Penthouse

Signature Penthouse

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Penthouse

Presidential Penthouse

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Puerto Valdes

A restaurant, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Puerto Valdes. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the steakhouse
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier
  • Free cruise terminal, local-area, and ferry terminal shuttle service
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. An area shuttle within 4 kilometers and a cruise ship terminal shuttle are free. A 24-hour fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

CARNES STEAKHOUSE - This steakhouse serves dinner only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 26 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Puerto Valdes offers transfers from the cruise terminal. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 430 out of 680 reviews
Rating 8 - Good. 135 out of 680 reviews
Rating 6 - Okay. 64 out of 680 reviews
Rating 4 - Poor. 27 out of 680 reviews
Rating 2 - Terrible. 24 out of 680 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jayvee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, definitely would recommend & stay again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean room and great area
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clint

Liked: Cleanliness
The staff service, and cleanliness and spaciousness of the unit we rented were excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly friendly & helpful. Several rooms for relaxation if you were going to or coming from a cruise. Would definitely stay her again if I was cruising.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carmella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed after our cruise, huge suite
Stayed 1 night in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Very clean, helpful staff, nice layout, very spacious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Celeste

Liked: Cleanliness
Excellent time
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Presidential suite amazing and steak house on property. Helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cindy tamika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the staff was friendly the rooftop was beautiful the bar/restaurant amazing i would definitely stay there again
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Marlene A.

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Feb 2026
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
It was a great location , close to the cruise port. Nice room, spacious and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fowler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here and would definitely consider coming back. The staff was so nice and accommodating I even extended my stay. The beds are super comfortable and quiet peaceful sleep was greatly appreciated. Convenient front street parking was just icing on the cake.!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caryn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ornella Marietta Razetto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and very clean! Loved that you have a kitchenette to cook your own meals. In a very quiet area and within walking distance to Viejo San Juan. Would for sure return!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dharmendra

Liked: Cleanliness
It was nice staying this hotel room. We liked that nice and clean. There were good people to help us lot
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located within Old San Juan and walking distance to the beach. El Condado is a short Uber ride away. Within a block there is a Bakery and Cafe for delicious coffee and treats. Most of all the staff is exceptionally accommodating and does it’s best to make you feel welcome.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Room was great!! Staff Hector and Misael were amazing and helpful!! Will stay there next time we are in PR.
Roof top!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were excellent and made our stay a magical one.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michele

Fun place!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fernando Jr

Liked: Cleanliness, amenities, property conditions & facilities
Felt like we were in NY with the upscale and fancy setup of the rooms and the whole hotel. Very chic and modern. Parking was easy too. Service is outstanding
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities
Cute boutique hotel. Staff was very nice and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay. Highly recommend it
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Nice hotel. Very clean. Staff was great. Helpful and pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and courteous, went above and beyond, and pointed out local restaurants and sites to see. Our suite was amazing! Tons of room for a family of four, great comfortable bed & 2 very comfortable sofa beds, had a full kitchen, large bathroom, & jacuzzi tub. Also less than a mile from the cruise port so very convenient for our trip. Wonderful experience, would definitely stay there again! Highly recommend!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Great location of your leaving on a cruise! Close to the port and to old San Juan.
Stayed 1 night in Jan 2026