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Hotel Puerto Valdes

4.0 star property
VIP Access

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Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Point of interest
Presidential Penthouse | Terrace/patio
Point of interest
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Calle Valdés, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪3 min walk‬
  • Place, Escambron Beach
    ‪16 min walk‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio

Studio

Studio

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Puerto Valdes

Colonial hotel with area shuttle service and a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Puerto Valdes. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the steakhouse
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier
  • Free ferry terminal, cruise terminal, and local-area shuttle service
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. An area shuttle within 4 kilometers and a cruise ship terminal shuttle are free. A 24-hour fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

CARNES STEAKHOUSE - This steakhouse serves dinner only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Puerto Valdes offers transfers from the cruise terminal. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 516 reviews
Rating 8 - Good. 105 out of 516 reviews
Rating 6 - Okay. 44 out of 516 reviews
Rating 4 - Poor. 19 out of 516 reviews
Rating 2 - Terrible. 16 out of 516 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 4 nights in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

xerxes

Travelled with family
Disliked: Amenities
The shower is very unsafe you need a grab bar because the floor is very slippery and there's no plastic or rubber mat for your feet. Also would help if you had a holder for your soap and shampoo in the shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful intimate hotel in a great location. Staff was great and super helpful at all times. Definitely would stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mariam

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
When you first get to the hotel, you think to yourself omg I’m in a scary neighborhood but it’s not that bad. The buildings across are neglected. But I’m promise it’s not that bad. I would stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jitendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No coffee at hotel common area or in room. No shuttle service. If you count on both then you are wasting your money. The hotel is close to cruise port and when I booked they sold the fact that they will provide “free” shuttle and have “free” coffee. None of these was available.
Stayed 1 night in Aug 2025

10/10 Excellent

Janick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!! They upgraded our stay to the penthouse room which was very helpful for our baby and parents that travelled with us
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Facilities were clean and comfortable. Parking on the street felt risky but staff said it was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Yaxaira Itzel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love PR
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to port . Rooms are well kept and clean . Staff was very helpful
Stayed 2 nights in Aug 2025

6/10 Okay

Elizabeth, Glendale

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I stayed at this hotel as a VIP guest and appreciated being upgraded to a better room. The room itself was comfortable and spacious, which I enjoyed. However, I was disappointed with the condition of the jacuzzi it did not appear to be properly cleaned and had noticeable rust or adhesive around the edges, which made it unusable. The on-site restaurant did not look inviting for the price point. While I did not dine there and cannot comment on the food quality, the atmosphere and presentation were underwhelming compared to expectations. The surrounding area is fairly quiet and doesn’t offer much activity, but the location is convenient for taking a quick Uber to more lively parts of the city. Overall, I appreciated the room upgrade and the location, but I feel that cleanliness and the dining experience could be improved to match the level of service expected for VIP guests.
This was the rooftop jacuzzi but we couldn’t even get in. As you see it was dirty & had a machine in it
Stayed 1 night in Aug 2025

10/10 Excellent

angelique

Loved it
Stayed 2 nights in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place smell so good and staff was so great. The room was very spacious. The bathroom need to update.
Stayed 1 night in Aug 2025

8/10 Good

Ramon

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. This is convenient to be able to walk places.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Stayed 5 nights in Jul 2025

10/10 Excellent

Yanet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El view era bien feo. Y se sentia todo lo de los otros cuartos
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Regina

Travelled with family
The lady at the front desk during check in was exceptional. Limited housekeeping services and not having a working shuttle to take us to the port.
Stayed 1 night in Jul 2025

6/10 Okay

Mariana

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

edwin a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close distance to old San Juan
Stayed 5 nights in Jul 2025