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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Relax in our spacious lobby with a reception desk, comfortable seating area, and large window.
Relax in a modern space with a central counter area and comfortable seating.
Relax in a serene lounge area with a central seating arrangement and a view of lush greenery.
Enjoy a serene beach experience with calm ocean views and palm trees.
Relax in style on this serene outdoor patio, featuring a comfortable sofa, tables, and wicker chairs amidst lush greenery.

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪8 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.6 out of 10
Excellent
(11 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(200 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(44 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(81 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Our customers tell us they can't get enough of the pool at Residence Inn by Marriott San Juan Isla Verde. During your stay, you're just a quick walk from Isla Verde Beach. Free breakfast, free WiFi in public areas, and 2 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Guests have great things to say about the clean accommodations and the family-friendly amenities
  • Just a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort
  • Cats and dogs welcome for a fee
Residence Inn by Marriott San Juan Isla Verde offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. The eco-certified Residence Inn by Marriott San Juan Isla Verde also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3.5-star Carolina hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1400 out of 2214 reviews
Rating 8 - Good. 425 out of 2214 reviews
Rating 6 - Okay. 216 out of 2214 reviews
Rating 4 - Poor. 96 out of 2214 reviews
Rating 2 - Terrible. 77 out of 2214 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sunil, Farmingdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in nice location, beautiful Isla Verde beach nearby (nicer than Condado Beach). Pool was nicer and bigger than expected. Room was new and spacious — no complaints! Only minor caution is that while they have free beach chairs to loan you, you have to carry to the beach which can be a pain. We opted to just use the beach towels on the sand to save carrying around the beach chairs in the heat. Great property despite this!
Stayed 3 nights in Mar 2025

4/10 Poor

Debaki

Disliked: Cleanliness, property conditions & facilities
They have a stain linen in a room
Stayed 7 nights in Apr 2025

8/10 Good

Shanagay

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast 😋
Stayed 4 nights in Apr 2025

8/10 Good

Annette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Stayed 4 nights in Apr 2025

6/10 Okay

Suzette, Norman

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room size was great. Front desk understaffed. Restaurant food very good. Morning breakfast didn’t have half and half coffee creamer available for four days. Beach access poor. If you wanted beach chairs you had to carry them a considerable distance to the beach.
Stayed 7 nights in Apr 2025

6/10 Okay

Maria Del C.

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Richard Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet!
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 4 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

absolutely loved this hotel so many great accommodations in the staff was great as well
Stayed 5 nights in Apr 2025

8/10 Good

Amy

Liked: Staff & service
Disliked: Amenities
Strong smell of mold. Conditioner and a light bulb was out. They came and filled/fixed it that night after asking; but should have been complete before arrival.
Stayed 3 nights in Apr 2025

2/10 Terrible

Tysha

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very updated and I liked the extra bonus of having a kitchenette. Unfortunately this was all over shadowed by the strong moldly smell. It was very difficult to be in the hallway and even worse in the room (#830). Even the water smells moldy. The staff was no help so we
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Katesha

Stayed 4 nights in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close and it had full refrigerator abd stave and plates etc very nice surprise
Stayed 2 nights in Apr 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, responsive staff, I really enjoyed the pool and other shared spaces. The other guests were also very lovely people.
Stayed 4 nights in Apr 2025

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lyndia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff were incredibly attentive and eager to accommodate our needs. The only thing I didn’t care for was the mandatory $45 daily charge. I understand that $40 can be spent at the bar/restaurant and $5 and their little shop, but this wasn’t very clearly spelled out when I booked to it came as an extra $315 surprise expense. Aside from that, my stay at this location was great!
Stayed 7 nights in Apr 2025

6/10 Okay

EVELINA

Stayed 4 nights in Apr 2025

6/10 Okay

EVELINA

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is overall nice and pretty clean and we felt safe there. Most of the staff is not very nice or hospitable, there was maybe one or two women who actually greeted us and was very accommodating. Anytime we ordered food before going to the pool they seemed to forget us and had to be reminded 2-3 times. We washed our beach/pool wear and some clothes but the washer and dryer don’t work well. We did about 3 dry cycles but the clothes were still damp. When we brought them back to the room everything smelled like old water. We ended up leaving two blankets we brought because they stunk so bad. Speaking of smell, the room has a very mildewy smell each time you walk in. The hotel was in walking distance to the beach, but each time we went the front was out of beach chairs. My kid loved the kiddie pool. The breakfast that is included is mediocre, you’re better off going out or to the restaurant on site. Uber is readily available for anything not in walking distance. Overall a good stay, but little things kept happening that made us not want to stay here in the future.

10/10 Excellent

marilu

Stayed 1 night in Apr 2025

8/10 Good

Gissell

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
A musty smell ever present in the room likely from no ventilation in the bathroom. Calling the front desk was typically to no avail they were short staffed the whole 4 days we were there the phone would ring until it went to the off site reservation line we had to go down a few times and there would be other folks in line waiting to speak to reception who had the same issue when they called. The pools were nice continental breakfast was fine aside from running out of silverware. Expected more from a Marriott
Stayed 4 nights in Apr 2025