The Royal Sonesta San Juan

4.0 star property
VIP Access

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Photo gallery for The Royal Sonesta San Juan

Outdoor pool, open 7:00 AM to 9:00 AM, pool cabanas (surcharge)
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
Hypo-allergenic bedding, in-room safe, individually decorated
View from room
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
5961 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Club)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Club)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Pool View

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(65 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(149 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(110 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(20 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Mobility Accesible)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Royal Sonesta San Juan

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at The Royal Sonesta San Juan's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Change of towels is available on request.
The Royal Sonesta San Juan offers 398 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
The Royal Sonesta San Juan's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Isla Verde Beach. Features include 6 restaurants, 2 beach bars, and a full-service spa.
  • For dining with pool views, stop by Aleli Restaurant, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials, or massages at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Isla Verde Beach and 9 minutes by car from Pan American Pier
  • Dogs welcome for a fee (restrictions apply)
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan like an outdoor pool and a fitness center.

There are 6 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.
Aleli Restaurant - Overlooking the pool, this restaurant serves breakfast and lunch.
Ocean Breeze - This beachfront restaurant specializes in Caribbean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Karaya - This bar serves dinner only. Open daily.
La Bodeguita - Overlooking the garden, this coffee shop serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar - This poolside bar serves lunch and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 36 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 36.00 for adults and USD 19.99 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1591 out of 2270 reviews
Rating 8 - Good. 363 out of 2270 reviews
Rating 6 - Okay. 172 out of 2270 reviews
Rating 4 - Poor. 65 out of 2270 reviews
Rating 2 - Terrible. 79 out of 2270 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ranson, Canton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable. We got married here back when it was the InterContinental, but revisiting it as the Royal Sonesta brought back wonderful memories! The staff was wonderful and so was the Breakfast Buffet. Planning to go back in 2026!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Elias

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food, staff, the pool, the beach, was amazing!! I wish the balcony was a bit bigger as it is kind of scary. But I would definitely come back here! 10/10
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful resort. Clean with comfortable rooms and friendly staff. Enjoyed the pool and beach amenities. Breakfast buffet is wonderful. Also enjoyed cocktails by the pool. Pool restaurant food was less than stellar, kind of theme park quality and price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jandhy

Awesome!
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here . We are a repeat customer. Excellent room service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luz

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and room was spacious. We did have a small issue but it was handled immediately. Staff was amazing. Bartender, Kediel, at swim up bar was very polite and attentive. He definitely made our time there fun. Look forward to returning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 11 nights in Oct 2025

8/10 Good

Cintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a pleasant stay. Quiet and clean. I would just say the restaurants are not budget friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shirley, New York

Staff was extremely helpful and we had a great time
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My third time here and it was truly amazing as always. The grounds are beautiful and the staff are even better. Shot out to Nester Colon, Brittany, George. I will be back again in the next 2-3 months. Thanks for another great stay!
Stayed 4 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing and clean, staff was attentive and friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Shivonne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friends and I had a wonderful time. Our Room was clean, every staff member we encountered were friendly, warm and accommodating. The grounds and pool area looked clean and gorgeous. Will definitely return.
Stayed 4 nights in Oct 2025

10/10 Excellent

jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful experience, I have stayed there twice and at this point, I may make it my home when I visit PR- clean, great location, so helpful, pool and private beach, great drinks at the swim up bar.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mashalle

Liked: Cleanliness, amenities, property conditions & facilities
Yes will be staying again
Stayed 5 nights in Oct 2025

8/10 Good

Carlos F.

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge, Riverview

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful people there
Stayed 2 nights in Oct 2025

10/10 Excellent

Weisha Tiaira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When I arrived. Eunice at the front desk checked me in. She noticed my birthday was the following day and wished me happy birthday. Then she let me know where I could go to enjoy Halloween festivities. She treated me like I was her long lost friend who she hadn’t seen in years. Then she walked me to my room. I can not say enough good things about my stay. So the staff were friendly, smiling, and helpful. Harvy at the ocean side bar was amazing. I stayed on the club side which allowed me to enjoy free breakfast buffet and happy hour. I will be back
Stayed 4 nights in Oct 2025

10/10 Excellent

Lionel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying here for 2 days was an enjoyable stay for my Fiance and I. I highly recommend and chose this hotel based off the numerous reviews. You have no regrets.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort would 100 percent go back. The location isn’t central but the pool and beach was amazing.
Stayed 7 nights in Jul 2025

8/10 Good

dahanny

Stayed 2 nights in Oct 2025

10/10 Excellent

Nakia

Stayed 6 nights in Oct 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a nice stay
Stayed 1 night in Oct 2025

10/10 Excellent

Lukeny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience
Stayed 5 nights in Oct 2025