The Royal Sonesta San Juan

4.0 star property

Choose dates to view prices

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, pool cabanas (surcharge), pool umbrellas
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available

Explore the area

Map
5961 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪4 min walk‬
  • Carolina Beach
    ‪5 min walk‬
  • Balneario de Carolina
    ‪19 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(100 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

8.2 out of 10
Very good
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Terrace, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Club)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony (Club)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(25 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(125 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

9.4 out of 10
Exceptional
(53 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Royal Sonesta San Juan

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at The Royal Sonesta San Juan's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Change of towels is available on request.
The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
The Royal Sonesta San Juan's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Isla Verde Beach. Features include 6 restaurants, 2 beach bars, and a full-service spa.
  • For dining with pool views, stop by Aleli Restaurant, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Isla Verde Beach and 6 minutes by foot from Carolina Beach
  • Dogs welcome for a fee (restrictions apply)
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan like an outdoor pool and a fitness center.

There are 6 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.
Aleli Restaurant - Overlooking the pool, this restaurant serves breakfast and lunch.
Ocean Breeze - This beachfront restaurant specializes in Caribbean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Karaya - This bar serves dinner only. Open daily.
La Bodeguita - Overlooking the garden, this coffee shop serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar - This poolside bar serves lunch and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 33 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33.00 for adults and USD 19.99 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1216 out of 1759 reviews
Rating 8 - Good. 286 out of 1759 reviews
Rating 6 - Okay. 141 out of 1759 reviews
Rating 4 - Poor. 53 out of 1759 reviews
Rating 2 - Terrible. 63 out of 1759 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael De

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Decent stay over all… gets the job done. Our shower was clogged on our first night. We were informed someone had fixed it. On our last night it clogged again. Also didn’t get our room serviced on our last full day. Pool was relaxing, beach was fun, restaurants were pretty good
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Lovely on the outside.

It’s a beautiful facility. The security is top notch. We saw a roach in the bathroom. This really discouraged us, as we find it to be an ultimate sign of unkempt nature and dirtiness. Further there was mold in the bathroom ceiling which exacerbated our allergies.
Stayed 3 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Property conditions & facilities
Awesome and friendly staff very clean and inviting!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ellaine rose apo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super nice
Stayed 4 nights in Feb 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 3 nights in Mar 2025

10/10 Excellent

Martin Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love the Royal Sonesta and have stayed here many times. They had one of our favorite reaturants closed for renovations that is on the beach so it was a bit dissapointing. Hopefully our next stay they will be operating again.
Stayed 4 nights in Feb 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No room service or dining options. Very expensive for nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Johanna

Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Our family of four had a fantastic stay at the Royal Sonesta. I think the highlight for us was the people who worked there and every Puerto Rican we met outside of the hotel. Everyone was lovely and accommodating. We will definitely be back. Thank you for an amazing time!
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property that looks like a tropical forest. Rooms were clean and service was fantastic. Everyone was so friendly and went out of their way to be helpful. Negatives are limited seating at beach and limited seating with umbrellas at pool. Also, in spite of their fantastic ocean views, they do not have furniture on balconies and discourage sitting on balcony. Not sure why and it seemed to make little sense to have balconies that you can’t relax on. Also their WiFi is a real issue. It kept going out and when I called about it, I was told to walk around the room until I could get connection because too many people were apparently using it except it was a Sunday night and the hotel was not busy. If WiFi is important to you, this is difficult place for it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anmelis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with lots of walkable restaurants, pharmacy, bakeries nearby. We felt walking around during the day and night. The staff at Sonesta were all super helpful and kind. Would highly recommend and also go back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Felicita, Bristol, PA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Rico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on beach. Rooms were clean and ac worked great. Resort well maintained and clean. Everything so close: old San Juan, shops, food, rainforest, airport.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chris

Stayed 3 nights in Mar 2025

10/10 Excellent

Seung Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and grounds were beautiful and clean. The area around the hotel offered lots of great local dining options within a walkable distance. The area is also safe and clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this resort! The room was clean, the staff is extremely friendly and accommodating. Especially Alexander, our bartender at the upstairs lobby bar. He gave us great service, staff like that will keep guests coming back for more! Can’t wait to come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Divya mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome.

Awesome and cleanely room and pool. Excellent beach and beach access
Stayed 7 nights in Mar 2025

8/10 Good

zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I just liked the atmosphere
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls getaway

Perfect long weekend with my best friends. Right on the beach, food was excellent, rooms were clean and comfy with awesome views. Will def be back.
Stayed 3 nights in Mar 2025

8/10 Good

FRANK, WESTTOWN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like safety around the property reason being i have been here twice but this time i reserved a room walking out to the pool area and my outdoor furniture outside my terrace area was disgusting very molded where i couldn’t enjoy sitting outside my room.
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Stayed 4 nights in Mar 2025

6/10 Okay

Lillian

Great stay but I didn’t see them put chlorine in the pools at night which was alarming or during the they before folks hope in definitely need to keep up with that
Stayed 3 nights in Feb 2025