The Condado Plaza Hotel

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

2 outdoor pools, pool umbrellas, pool loungers

Suite, 1 King Bed, Oceanfront (Penthouse)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Air-conditioning
Gym
Breakfast available
Parking available

Explore the area

999 Ashford Avenue, San Juan, 00907

Place, Condado Beach
‪1 min walk‬
Place, Parque La Ventana al Mar
‪10 min walk‬
Place, Casino del Mar at La Concha Resort
‪14 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪12 min drive‬

Room options

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

City view
26 sq m
Sleeps 2
1 King Bed

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

City view
27 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

Good

City view
36 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Oceanfront

Good

Ocean view
36 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Good

Ocean view
111 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony

Very good

City view
35 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Bay View

Bay view
26 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

City view
26 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

City view
64 sq m
Sleeps 2
1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

City view
100 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Good

City view
36 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Oceanfront

Good

Ocean view
36 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Very good

Bay view
27 sq m
Sleeps 4
2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

Ocean view
331 sq m
3 bedrooms
Sleeps 6
2 King Beds and 2 Single Beds

Similar properties

Pool
Hot tub
Breakfast included
Spa

includes taxes & fees

11 May - 12 May

About this property

The Condado Plaza Hotel

At The Condado Plaza Hotel, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the resort's 2 restaurants. Housekeeping is available on request.

The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Condado Plaza Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Condado Beach. 2 outdoor pools, 2 restaurants, and a 24-hour gym are available.

Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar, and a poolside bar
Full breakfast served daily for a fee
Valet parking and self parking available for a fee
Splash around at the waterslide or swim in the 2 outdoor pools
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a 24-hour gym, kayaking, and a playground
Guests have great things to say about the helpful staff and the location
Steps from Condado Beach and 9 minutes by foot from Parque La Ventana al Mar

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities like snorkeling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:00 AM.

The Condado Plaza Hotel has 2 restaurants on site.

Starbucks - This coffee shop serves light fare only. Open daily.

Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Parking and transport

Electric car charging station on site
Parking on site (USD 25.65 per night; includes in/out privileges)
Valet parking on site (USD 31.22 per night)
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 25 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Aqua Bar
Starbucks

Things to do

2 outdoor pools
24-hour gym
Billiards/pool table
Children's pool
Kayaking
Playground
Shopping
Snorkelling
Water sports equipment
Waterslide

Family friendly

2 outdoor pools
Children's pool
Grocery/convenience store
In-room babysitting
In-room cot
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,449 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
10 floors
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1963
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 60.00

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 38.15 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 7 to 25 per person
Self parking fee: USD 25.65 per night (in/out privileges)
Valet parking fee: USD 31.22 per night
Early check-in fee: USD 60.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado

Condado Hilton

Condado Hilton Plaza

Condado Plaza

Condado Plaza Hilton

Condado Plaza Hilton Hotel

Condado Plaza Hilton Hotel San Juan

Condado Plaza Hilton San Juan

Plaza Condado Hilton

Plaza Hilton Condado

Condado Plaza Hotel San Juan

Conrad San Juan Condado Plaza Hotel San Juan

San Juan Conrad

Condado Plaza Hilton Resort San Juan

Condado Plaza Hilton Resort

The Condado Plaza Hilton

The Condado Plaza Hotel Resort

The Condado Plaza Hotel San Juan

The Condado Plaza Hotel Resort San Juan

The Condado Plaza Hotel Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6/10 Okay

Jamelle

Travelled with partner

8 Feb 2026

Tired hotel in need of updating.

Stayed 2 nights in Feb 2026

10/10 Excellent

Chera

8 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Greiry, Bronx

Travelled with group

8 Feb 2026

Liked: Cleanliness, property conditions & facilities

The humidity in the room was atrocious, but the overall stay was great.

Stayed 1 night in Oct 2025

8/10 Good

Charmaine

Travelled with family

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was wonderful. I love the beach and the pools both at the Condado plaza and the Hilton. However, the sink in the bath room was not clean and the coffee maker did not work. Did call to have it switched out but there was no resolve.

Stayed 3 nights in Feb 2026

4/10 Poor

Oksana

7 Feb 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Old hotel and bad experience

Stayed 4 nights in Feb 2026

10/10 Excellent

Michael

7 Feb 2026

Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with partner

6 Feb 2026

out dated for the price re: the lighting electrical outlets tv furniture. bathroom fan,safe,didnt work shower handle falls off coffee shop and bar slow service over crowded no formal resturant in the resturant had to go across the street for meals. no free water or coffee in lobby. staff was great very helpful and friendly

Stayed 8 nights in Jan 2026

2/10 Terrible

Jeremiah

5 Feb 2026

Stayed 4 nights in Jan 2026

2/10 Terrible

Matthew, Vineyard

Business traveller

3 Feb 2026

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel was old. The power went out for 5 years hours and had to go somewhere else

Stayed 5 nights in Jan 2026

4/10 Poor

Barry

Business traveller

2 Feb 2026

Disliked: Amenities, property conditions & facilities

The hotel is dated. Usually one could put up with that fact. But on this stay, the AC in the room made a thump noise every time it engaged, the maid service actually SHORT SHEETED the bed, by using a small top sheet as the bottom sheet, and the staff member left cleaning supplies in the bathroom. Also, the only lunch option was at the pool, if you can handle the 1000 decibels of dance music. Sorry, not going back.

Stayed 3 nights in Jan 2026

8/10 Good

MARIELA

Travelled with family

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean hotel with extremely collaborative personnel. Well located. Great views of the beach. Nice swimming pool area. Small beach area.

Stayed 1 night in Jan 2026

8/10 Good

Richard Joseph

1 Feb 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

amaury

31 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

It’s a great place

Stayed 1 night in Jan 2026

4/10 Poor

Alisha

31 Jan 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The Hotel was difficult from the start. Impossible to get through the front desk. Took 48 hours. Refused to switch dates for stay due to cancelled flight. Would only change the day coming to next day. And would have lost $ on one night, if I didn’t arrive. No understanding, no apologies , no compensation for the frustration and stress due to snow storm. No manager or supervisor came over- had to contact Expedia to contact supervisor when arriving. Hotel never emailed or called for confirmation of hotel. As well expedia and hotel telling me 2 different stories about my stay. - Luckily I did have a very kind front desk staff named Daisy, which helped me a great deal and explaining everything. - The room was very nice and clean, nice balcony and very comfortable bed, However the shower design was not good, water would keep running on to the tiles towards the sink, because it is very flat, and there’s nothing to prevent the water from passing - so constantly had to put towels to gather the water and string out after. - No water bottles in room, not even 1. - Had issue with safe, someone had to come and reset. Although someone came quickly. Some of the other staff was not too helpful with directions or recommendations for certain restaurants- There was very few that was extremely helpful. Lastly when checking out there was no one at the front desk, had to walk over to the concierge and check out with them. - Bottom line , not good experience. Choose a different hotel.

Stayed 4 nights in Jan 2026

8/10 Good

Anthony

31 Jan 2026

Liked: Cleanliness

Staff was very friendly, the hotel definitely needs some updating The restaurants upstairs are all closed and not looking like they will reopen,it looks like to me The hotel needs a major overhaul there sister property across the street is far much nicer inside, but it's a is right on the ocean and shame because this plac must have been beautiful in the past

Stayed 2 nights in Jan 2026

6/10 Okay

Zoltan, New York

31 Jan 2026

Disliked: Property conditions & facilities

No Yv service , breakfast was in a different hotel cross the street . Ride front flask people

Stayed 3 nights in Jan 2026

6/10 Okay

William

30 Jan 2026

Stayed 1 night in Jan 2026

6/10 Okay

William

Travelled with family

30 Jan 2026

Liked: Amenities

Room smelled strongly of black mold. It was consistently damp for our entire stay. When I reached out to the hotel via their chat portal, they declined to respond. My elderly parents ended up sick by the end of the trip due to mold. And we ended up having to extend our stay for a night due to a snow storm which made it even worse. Room maintenance staff was great.

Stayed 4 nights in Jan 2026

8/10 Good

Mya

30 Jan 2026

Stayed 4 nights in Jan 2026

6/10 Okay

Siukey, Stoughton

Travelled with family

30 Jan 2026

Disliked: Amenities, property conditions & facilities

Hotel was overpriced for what it has to offer. The food in the pool area tasted like microwaved food and the drinks were a little expensive ($14 for a cocktail and $10 for a beer). The structure seems to be deteriorating with many damages visible. The staff were pleasant and helpful to interact with. The front desk never answered the phone. One elevator out of the two was out of service our whole stay (6 Days) and never saw anyone working on it. The room itself was pretty nice and clean (Ocean view), some of the appliances were rusted and most of the electrical plugs did not worked. The hotel is situated in a nice area and very walkable. Hotel does not have room service, which is an inconvenience when wanting to eat late at night.

Stayed 1 night in Jan 2026

8/10 Good

Kathy

Travelled with partner, Travelled with group

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great but a weird smell in the lobby.

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter E

30 Jan 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Brian

Business traveller, Travelled with partner

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was spotless!! We had a great time. Front desk was very helpful and definitely would be coming back in the future

Stayed 4 nights in Jan 2026

2/10 Terrible

Gregory

Business traveller

29 Jan 2026

Elevators not working… Pool DJ Blasting Ghetto music super loud-whatever Mgr hired him should be fired, your clientele is NOT from Vegas. All the guest thought it was crap. Constant noise from construction. Doors banging at night The icy shop was overpriced. Check in was poor-had to ask where elevator and room was There was no casino. Shut the place down and remodel..;

Stayed 4 nights in Jan 2026

10/10 Excellent

Reynaldo

Travelled with partner

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was wonderful and relaxing, Everything was in walking distance absolutely great

Stayed 9 nights in Jan 2026

The Condado Plaza Hotel

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower)

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Room, 3 Bedrooms, Oceanfront (Penthouse)

Similar properties

Embassy Suites by Hilton San Juan Hotel & Casino

About this property

The Condado Plaza Hotel

Property amenities

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

The Condado Plaza Hotel Reviews

Reviews

Very good

8.0/10

8.4/10

7.8/10

7.2/10

Reviews

6/10 Okay