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The Lofts At Santurce

2.0 star property

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Photo gallery for The Lofts At Santurce

Design Apartment | Living area
Design Apartment | Private kitchen
Design Apartment | Living area
Deluxe Apartment | Living area
Deluxe Apartment

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1558 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Place, Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Place, Jose Miguel Agrelot Coliseum
    ‪3 min drive‬
  • Place, Condado Beach
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Living area

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Design Apartment

Design Apartment | Living area

Design Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

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About this property

The Lofts At Santurce

Hotel in San Juan, near Condado Beach
This smoke-free hotel features multilingual staff assistance.
The Lofts At Santurce offers 8 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

During your stay at The Lofts At Santurce, you're just a quick walk from Centro Europa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a virtual front desk
  • Just a 4-minute drive from Pan American Pier and a few minutes from Puerto Rico Convention Center
The Lofts At Santurce offers its guests multilingual staff. The front desk is open around the clock.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free offsite parking within 322 metres

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 660895689
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Lofts At Santurce Hotel
The Lofts At Santurce San Juan
The Lofts At Santurce Hotel San Juan

The Lofts At Santurce Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Ju

Travelled with family, Travelled with group
Disliked: Amenities
First I like to say thank you ,the outside looked nothing like the pic that was showing to us !! The inside was beautiful , the shower there was barely no water coming out and it was always hot , when i want A cild shower I couldn’t cuz the water it was hot , they didn’t call us to check on us to see if we were good or not , they wait on the last day to go check on the WiFi that was not working since the first day we got there !! The place was nice and the service was horrible !
Stayed 4 nights in Aug 2025

6/10 Okay

MIMI

Travelled with group
Liked: Cleanliness, staff & service
I appreciated the prompt response from the property manager when an issue arised. But exterior of the building was not appealing but once inside the unit, it looked like the pictures which was great. The water pressure in the unit was not up to my group standards. That needs to be fixed.
Stayed 4 nights in Aug 2025

8/10 Good

Catrice

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I hated the outside of the apartments. I felt like I was staying in an abandoned apartment,but the inside was nice. I didn't like the furniture in the living area because it was cloth and had stains. So many people rent this place so I feel it shouldn't have cloth furniture. The apartment was close to many things and just a short ride to the beach and Old San Juan. Overall we had an amazing stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jun 2025

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, did not expect it to be as nice as it was very comfortable with our 2 boys who are 16 and 23 we all had our space.
Stayed 4 nights in Jun 2025