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The Looking Glass Hotel

2.0 star property

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Photo gallery for The Looking Glass Hotel

Building design
Meeting facility
King Standard Room
Terrace/patio
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Place, Centro de Bellas Artes Luis A. Ferre
    ‪9 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪9 min walk‬
  • Place, Plaza del Mercado
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory-foam beds, desk

Queen Standard Room

9.2 out of 10
Wonderful
(14 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Standard Room

King Standard Room

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Deluxe Room

Queen Deluxe Room

Queen Deluxe Room

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Queen Budget Room

Queen Budget Room | Bathroom

Queen Budget Room

9.6 out of 10
Exceptional
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for First Floor Budget Queen

First Floor Budget Queen

First Floor Budget Queen

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard

First Floor ADA Queen Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area

First Floor Deluxe Suite (2 Twin XLs or 1 King)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

The Looking Glass Hotel

This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at The Looking Glass Hotel. During your stay, you're just a quick walk from San Jorge Children's Hospital. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a terrace
  • Just a 3-minute drive from Casino del Mar at La Concha Resort and a few minutes from Pan American Pier
The Looking Glass Hotel offers its guests a terrace. Public spaces have free WiFi.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Height-adjustable showerhead
  • Roll-in shower (145 centimetre wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (61 centimetre high)
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

The Looking Glass Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 474 reviews
Rating 8 - Good. 72 out of 474 reviews
Rating 6 - Okay. 31 out of 474 reviews
Rating 4 - Poor. 10 out of 474 reviews
Rating 2 - Terrible. 8 out of 474 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
good area clean room overall would stay again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. I would stay there again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking little hotel Perfect for cruise terminal Only a short cab ride away Great staff and lovely quality
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and the customer service was top tier!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service
I would definitely stay here again. I really had a great stay. There some issues with the hot water but still a pleasant stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Nice boutique hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for an overnight stay. Nice boutique hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area!! Not far from clubs and good food.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in with the front door and room code provided to us before arriving.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was very very friendly and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and welcoming staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

DARREN

Clean room, nice air conditioning, comfortable bed!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Was clean and comfortable and has everything closed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The hotel was very clean. Hotel staff were excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Beautiful comfortable room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was very clean and accommodating for are stay. We will be recommending your hotel to friends and family. And the staff, very friendly and gave good advice regarding the restaurants in the area. Enjoyable stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Phylicia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, smells fresh and clean. No elevator, so if you need accommodations ask in advance. Staff was very friendly and helpful. Would definitely recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms in a very quiet neighborhood
Stayed 2 nights in Jan 2026
Verified

8/10 Good

anadeya

I went to ocean park beach, it was only about 8 minutes away. Less crowded !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Raymi

Liked: Cleanliness, amenities, property conditions & facilities
Yes the places was neat and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Valerie

Air conditioning very good. No shops nearby. In business district.Staff wonderful. Clean room.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The room was small, but clean, newly renovated modern style, bed very comfortable, ac good, quiet room. Free parking could be an issue, and too far to walk to the beach, but a nice place and nice part of the city
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property - plenty of room
Stayed 1 night in Dec 2025