4/10 Poor
Janelle
Travelled with group
3 Feb 2025
The photos of the rooms online look a lot cleaner than the actual property, we had stains on the beds and as we looks around the floors weren’t taken care of the best and the walls and ceilings looked not to clean either. Upon further inspection we found multiple cockroaches dead and alive, along with spiders. We contacted the customer service about these issues and they said they would arrange for us to stay somewhere else without a refund though, and they never got back to us, which forced us to stay at the property. They also changed my price of the room, I reserved the room when it was about $100 a night, when I got my pricing details they started charging me $150 - $160 a night that wasn’t including the taxes and fees. Making my stay much more expensive than we were planning. The location of the place isn’t terrible it’s near a good beach and a few restaurants and a supermarket which was very nice when we weren’t renting a car.
Janelle
Stayed 9 nights in Jan 2025