See all properties

Urbana Hotel

2.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Urbana Hotel

City view
Hallway
Shower, hair dryer, towels, soap
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Luis Muñoz Rivera Park
    ‪9 min walk‬
  • Place, Escambron Beach
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Panoramic Suite, City View
Hotel Milano
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
4.5 out of 5, Wonderful, 146 reviews
The price is €216
includes taxes & fees
7 Jan - 8 Jan 2026
Hotel Milano

About this property

Urbana Hotel

Hotel with free parking, 6-minute walk to Port of San Juan
Concierge services, a 24-hour front desk, and free self parking are available at this smoke-free hotel. Housekeeping is available on request.
Urbana Hotel offers 20 accommodations with air conditioning. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Urbana Hotel. During your stay, you're just a quick walk from Port of San Juan. Free self parking and concierge services are available.
  • Free WiFi
  • Free self parking
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Port of San Juan and Escambron Beach
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 15 percent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 236 out of 402 reviews
Rating 8 - Good. 67 out of 402 reviews
Rating 6 - Okay. 58 out of 402 reviews
Rating 4 - Poor. 20 out of 402 reviews
Rating 2 - Terrible. 21 out of 402 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Siro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up and coming area.
Stayed 1 night in Sep 2025

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No water... area unsafe... had a 9in nail puncture my shoe on walkway
Stayed 6 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was different from the pics.. thought I would get windows and balcony.. nope we just got a simple room but manageable.. clean and easy to locate
Stayed 3 nights in Sep 2025

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Sep 2025

10/10 Excellent

Gianina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was skeptical based on reviews but I stood at the Urbana and I had a lot of hot water and the AC was great I even had to turn it off periodically from being too cold. The area does get nosey on Saturdays and Sundays. Aside from that great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brieanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and informative, the room was clean, and there were places to eat nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Deyanira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto todo. La locación y el servicio. segunda ves quedándome en esa área.
Stayed 1 night in Sep 2025

10/10 Excellent

Aleksandra

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Kind staff. Great location
Stayed 4 nights in Aug 2025

8/10 Good

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had tv, gated and code doors
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra Evette, Springfield

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I rented a deluxe room and it was a jail cell room with no windows
Stayed 3 nights in Aug 2025

6/10 Okay

Claudia

Travelled with group
It could be better
Stayed 1 night in Aug 2025

10/10 Excellent

Isamar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel very much.
Stayed 3 nights in Aug 2025

8/10 Good

Cristhy Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urbana is a cozy and welcoming place with such kind, attentive staff. The only small issues were that the hot water wasn’t always consistent and at night some outside noise and music could be heard in the room, but overall it was a pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of Urbana Hotel was amazing and so welcoming but allowed you space to breathe. They let it be known that they are available for you 24/7 which I witness when I locked myself out of my room at 12:30, and sure enough they made me a key by the time I walked around the corner to the office. I’m not sure if it was a coincidence but it was an all female staff from what I could see. And a private parking lot next to the checkin office if you do decide to rent a car on your stay. I will definitely be returning.
Stayed 2 nights in Aug 2025

6/10 Okay

Fryeda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's really nice since the bus stop is next to it (I rented a car but when I drop it I went back to The hotel in the bus) was convenient, the staff are super friendly, easy going but the facilities seems not take care of and I request them to clean but they don't change the sheets/blankets and they didn't swip or mop, neither clean the zinc or the shower and also the shower doesn't have hot water
Stayed 6 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The room was pretty meh

Pro: Free parking in their lot and on the street Staff were really nice Cons: Extremely small space. Stay here if you are looking for a place to sleep only. The shower water NEVER got warm, and definitely never hot.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing, they welcomed us with champagne
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Really felt like a local staying in the area. Great customer service. There was a cafe across the street that was amazing as well and lively. Will be booking again next time we visit!
Stayed 4 nights in Aug 2025

6/10 Okay

Finn Kr.

Travelled with family
Liked: Staff & service
The room was very small. The floor was poorly painted and seemed dirty even though it wasn't. The remote control for the TV was missing, it took 1 day before we got a new one. Felt very safe, 2 doors with code locks. The staff were nice and very helpful. Got lots of cold water to drink. Air conditioning was great. A little cold water in the shower when the weather was bad outside. (the water is solar heated)
Stayed 3 nights in Jul 2025