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Hyatt Centric San Juan - Isla Verde

4.0 star property

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Photo gallery for Hyatt Centric San Juan - Isla Verde

Property amenity
Reception
In-room safe, individually decorated, individually furnished
Outdoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Poolside

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Poolside

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hyatt Centric San Juan - Isla Verde

This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Centric San Juan - Isla Verde offers 223 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of Hyatt Centric San Juan - Isla Verde's great location. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas and a free beach shuttle, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • For dining with pool views, stop by Alba, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute drive from Isla Verde Beach and 5 minutes from San Jorge Children's Hospital
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A private beach is featured. Hyatt Centric San Juan - Isla Verde offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at Hyatt Centric San Juan - Isla Verde. Parking is available for a fee.

This 4-star Carolina hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Alba - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Espresso Lab - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Secured, uncovered parking on site (USD 8.92 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alba
  • Espresso Lab

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 48
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 300.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 8.92 per day (in/out privileges)
  • Pet deposit: USD 300.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 48 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Hyatt Centric San Juan - Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 356 reviews
Rating 8 - Good. 47 out of 356 reviews
Rating 6 - Okay. 26 out of 356 reviews
Rating 4 - Poor. 11 out of 356 reviews
Rating 2 - Terrible. 12 out of 356 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and perfect location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff are helpful.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Brigyth

Liked: Cleanliness, amenities, property conditions & facilities
Pool room was amazing staff very nice hotel clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities
Clean rooms, lovely staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and staff was extremely nice.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Yesthe room was spotless and the staff was very courteous
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Very clean place, gorgeous room, accommodating for holding luggage and letting us stay on site.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nalani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property and conveniently located. There’s a lot in walking distance including the beach, restaurants and stores. The staff was helpful and friendly and they allowed me to store my luggage before my check-in so I could explore without lugging a giant suitcase.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern hotel and rooms.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Milagros

Liked: Cleanliness, amenities, property conditions & facilities
It was just a one night stay as flight got cancelled. Room & bed was good…spent my day at their beach club.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Staff was very helpful and pleasant. Loved the pool area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be where I stay everytime I come. Great views, great location. 2 blocks from Beach. Free shuttle to Vivo Beach Club. Staff is so friendly and helpful and down to earth.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

James Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was not visible, but it was easily accessible. The pool area was awesome and the staff was extremely nice. The rooms were clean and neat as well.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and well prepared. Staff that I interacted with was all very kind and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Staff lovely especially the desk staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean. The staff was friendly was able to check in early.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and nicely decorated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here one night, as it is very close to the airport and our plane landed after midnight. The staff was accommodating and friendly. The room was clean and I would recommend this to anyone looking for a convenient stay near the airport and beach (a 2 minute walk gets you to the ocean).
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nasia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was wonderful! Will return for future stays !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily the best hotel I have ever stayed at. The staff was incredible at directions, favors, and offering advice. We felt incredibly safe here as 2 young adults staying on our own. Our bed and room was beautiful and so comfortable. The pool area is beyond peaceful as well. No complaints and I highly recommend booking here. We plan on staying again next year.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
To be honest we didn’t spend to much time inside the hotel, but as soon as we entered we were impressed with how beautiful everything looked and how nice the rooms were.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing ! Super friendly !!! Great , walkable area . Our room was by the pool and worth every penny .
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maryelin

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were pretty nice. The staff was helpful. Easy breezy check in and check out. Beautiful designs. Close to a lot of local spots
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the staff is superb!
Stayed 6 nights in Sep 2024