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Hyatt Centric Isla Verde San Juan

3.5 star property

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Photo gallery for Hyatt Centric Isla Verde San Juan

Outdoor pool
Front of property – evening/night
Gym
In-room safe, individually decorated, individually furnished
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly

Explore the area

View in a map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Place, Carolina Beach
    ‪4 min walk‬
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
TRYP by Wyndham Isla Verde
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,447 reviews
The price is €213
includes taxes & fees
15 Dec - 16 Dec
TRYP by Wyndham Isla Verde

About this property

Hyatt Centric Isla Verde San Juan

Mediterranean hotel with 2 restaurants and a fitness center
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Centric Isla Verde San Juan offers 222 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Hyatt Centric Isla Verde San Juan's great location. During your stay, you're just a quick walk from Isla Verde Beach. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • For dining with pool views, stop by Eighty20, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at Mundo Relax
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute drive from Isla Verde Beach and 5 minutes from San Jorge Children's Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Centric Isla Verde San Juan offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hyatt Centric Isla Verde San Juan. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Carolina hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Eighty20 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Burger Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Espresso Lab - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 21.19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Burger Bar
  • Eighty20
  • Espresso Lab

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Self parking fee: USD 21.19 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Reviews

Hyatt Centric Isla Verde San Juan Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 919 out of 2045 reviews
Rating 8 - Good. 410 out of 2045 reviews
Rating 6 - Okay. 312 out of 2045 reviews
Rating 4 - Poor. 205 out of 2045 reviews
Rating 2 - Terrible. 199 out of 2045 reviews

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Helena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was basically a construction site during my stay. There was a leaking ceiling in the lobby, no working elevators, and constant drilling and construction noise. While the property itself was clean, it was far from peaceful or enjoyable. Definitely not ideal for anyone looking for relaxation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Glarisela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Stayed 4 nights in Aug 2025

2/10 Terrible

Akenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a horrible stay. Elevators not in service. Hosted a family reunion in the dining area and other guests had to eat elsewhere. Small hotel would not recommend. Charge $50 resort fees and it looks like you are staying at a motel 6. Bath towels are dingy. Wall unit lopsided; I was afraid of it falling on me. Not enough toilet paper. Called for extra linen and toiletries the house keeping staff literally came in to see if we actually needed it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff was excellent. Very attentive and friendly. The renovated rooms were very nice. The pool is great. It was a very good stay and I highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Meagan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely had an awesome stay, the hotel was amazing and the staff as well! Parts of it is under construction but it honestly didn’t affect anything. I didn’t like the additional $225 I had to pay upfront because it wasn’t stated in anything, and then to only get back $84 out of it bc of hidden hotel fees.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were friendly and helpful. If you have any questions or concerns they were able to answer it in a timely manner. We loved our stay here and would stay there again in the future.
Stayed 8 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Aida

Travelled with partner
Liked: Property conditions & facilities
Not much.
Stayed 1 night in Aug 2025

4/10 Poor

Felix

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wash in contribution no was safe
Stayed 2 nights in Aug 2025

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

polyna

Liked: Property conditions & facilities, room comfort
Great room alittle noisy
Stayed 2 nights in Aug 2025

10/10 Excellent

Elena

Stayed 2 nights in Aug 2025

10/10 Excellent

Kacey Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Juan, Bensenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks great, rooms are great, check in staff are great and cleaning staff are wonderful. Here is my one observation regarding their employees in the restaurant area, they need more training on how to treat people. They disregard their guests specially when there is more than one person working. Property needs a business center.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carmen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verdanza has a welcoming and courteous staff, it’s property appearance is inviting with all amenities needed to enjoy a vacation. The rooms are very clean and comfortable. In addition, the property is walking distance to shops, restaurants, beach etc…
Stayed 1 night in Aug 2025

10/10 Excellent

José H

Travelled with family
Good
Stayed 1 night in Aug 2025

8/10 Good

Angelivette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room! Easy check-in. The elevator was not working so taking the luggage up the stairs in the in the heat was disappointing (glad a staff member was able to assist me). Overall great stayed.
Stayed 1 night in Aug 2025

10/10 Excellent

Sol M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rose

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Kassandra

Stayed 1 night in Aug 2025

4/10 Poor

Luz

Stayed 2 nights in Jun 2025