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Villa Herencia Hotel

3.5 star property

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Photo gallery for Villa Herencia Hotel

Terrace/patio
Hallway
Breakfast area
Deluxe Room, 1 King Bed
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
23 Cll Caleta Las Monjas, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Terrace (SunDeck)

Suite, 1 King Bed, Terrace (SunDeck)

Suite, 1 King Bed, Terrace (SunDeck)

9.0 out of 10
Wonderful
(15 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Villa Herencia Hotel

This smoke-free hotel features concierge services, dry cleaning, and a library. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Villa Herencia Hotel offers 8 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Villa Herencia Hotel's great location. During your stay, you're just a quick walk from Port of San Juan. You'll find features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Port of San Juan and a 4-minute drive from Pan American Pier
As a guest of Villa Herencia Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. The boutique Villa Herencia Hotel also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services.

This 3.5-star San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 25

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9:00 AM - 1:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Villa Herencia

Villa Herencia Hotel

Villa Herencia Hotel San Juan

Villa Herencia San Juan

Villa Herencia Hotel Hotel

Villa Herencia Hotel San Juan

Villa Herencia Hotel Hotel San Juan

Villa Herencia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 597 out of 861 reviews
Rating 8 - Good. 192 out of 861 reviews
Rating 6 - Okay. 48 out of 861 reviews
Rating 4 - Poor. 15 out of 861 reviews
Rating 2 - Terrible. 9 out of 861 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Feb 2026

10/10 Excellent

rosa

Liked: Cleanliness, property conditions & facilities
Great historical hotel with great location. Within walking distance to all historic sites in Old San Juan
Stayed 2 nights in Jan 2026

10/10 Excellent

Janet C

Liked: Cleanliness, staff & service, amenities
Beautiful old building close to El Morro and La Fortaleza. Not a great place for driving but wonderful for walking. I particularly enjoyed reading on the rooftop patio.
Stayed 4 nights in Jan 2026

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities
Comfort and location convenience
Stayed 1 night in Dec 2025

10/10 Excellent

Gayle

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were beautiful & well kept. Location was great! Highly recommend staying.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoy sitting out on the rooftop patio. The neighborhood is lovely for walking and exploring. The only downside is the taxi ride from the airport -- horrible traffic congestion in Old San Juan.
Stayed 2 nights in Jan 2026

8/10 Good

Michele

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible style and architecture, gorgeous courtyard, great bedding, very clean. Location perfect although Uber didn’t want to go out there during holiday traffic. It took us an half hour to find a driver. Our downstairs room was incredibly small, barely navigable around the bed. So beware which room you reserve. The bathroom was more practical in size, but part of the bathroom wall wasn’t very soundproof to the next room. There is a flat entry and one room at that level off the courtyard, then two steps up to other floor level courtyard rooms. No elevator to upper floor.
Stayed 1 night in Jan 2026

6/10 Okay

Lestat

Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and so were the hosts. This is tucked away far into the mountains so nothing to walk to. You go here to escape.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Hotel is beautiful and historic. Rooms are small, but comfortable. Hotel staff went out of their way to help and were kind. I would definitely stay here again.
Street in front of hotel
View looking down on hotel from upper patio
Main hallway
Outdoor corridor to guest rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Scot

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, great Old San Juan location, clean, and unique setting/decor. I highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jim, Cameron Park

Stayed 2 nights in Nov 2025

10/10 Excellent

Deb

Stayed 1 night in Nov 2025

6/10 Okay

Freda

Liked: Cleanliness
We didn’t realize there were 2nd floor rooms and of course we got one. No elevator and my husband had hurt his back the day before. Carrying heavy bags up and down the stairs was not great! Toilet wouldn’t flush correctly. Would not stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Neat little hotel. Great service. Very accommodating to our requests.
Stayed 1 night in Nov 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was Wonderful. I stayed Nov 5th till the 9th celebrating my birthday!
Stayed 4 nights in Nov 2025

8/10 Good

Liza

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The staff and it old charm!
Stayed 1 night in Oct 2025

10/10 Excellent

Silvino

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, location and friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The AC was excellent! Actually too cool at bedtime, but we modified that situation. Close to the old fort -- even for us old folks.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful place..
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

briana

Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for two nights and really enjoyed our stay. This small hotel is beautiful and the staff was very nice.
Stayed 2 nights in Oct 2025