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Hotel Sierra by HP Hotels

3.0 star property

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Photo gallery for Hotel Sierra by HP Hotels

Outdoor pool
Games room
Studio Suite
Front of property
Standard Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Benito Juárez No. 1530, Col. Jardines del Sur, San Luis Potosi, SLP, 78399
  • Place, Plaza Sendero Shopping Center
    ‪10 min walk‬
  • Place, Alfonso Lastras Stadium
    ‪5 min drive‬
  • Place, Tangamanga Park I
    ‪18 min drive‬
  • Airport, San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(50 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Sierra by HP Hotels

This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Sierra by HP Hotels offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

During your stay at Hotel Sierra by HP Hotels, you'll be within walking distance of Plaza Sendero Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a meeting room, and an elevator
  • Onsite recreation includes a gym
  • 11 minutes by foot from Plaza Sendero Shopping Center and a 4-minute drive from Alfonso Lastras Stadium
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Sierra by HP Hotels offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A free area shuttle within 5 kilometers is available. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hotel Sierra by HP Hotels. Self parking is free.

This 3-star San Luis Potosi hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night, plus a one-time cleaning fee of MXN 250.00 and a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night plus MXN 250.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Sierra by HP Hotels.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Suites San Luis Potosí Hotel San Luis Potosi
City Express Suites San Luis Potosí Hotel
City Express Suites San Luis Potosí San Luis Potosi
City Express Suites San Luis Potosí
City Suites San Luis Potosí
City Express Suites Luis Poto

Hotel Sierra by HP Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 448 out of 647 reviews
Rating 8 - Good. 137 out of 647 reviews
Rating 6 - Okay. 35 out of 647 reviews
Rating 4 - Poor. 13 out of 647 reviews
Rating 2 - Terrible. 14 out of 647 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 1 night in Jan 2026

2/10 Terrible

Valeria

Stayed 5 nights in Dec 2025

10/10 Excellent

Diana

Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Cuartos limpios. Agradable estancia a buen precio.
Stayed 1 night in Dec 2025

10/10 Excellent

Elliot

Stayed 1 night in Nov 2025

10/10 Excellent

Marcela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara, Lafayette

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was courteous and helpful. Pet friendly!
Stayed 1 night in Oct 2025

6/10 Okay

Marco Antoni

Stayed 1 night in Oct 2025

10/10 Excellent

Allan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Daniel Martinez

Stayed 1 night in Oct 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everythi g was perfect except the pool .the water was dirty
Stayed 2 nights in Sep 2025

10/10 Excellent

carmen

Stayed 3 nights in Sep 2025

6/10 Okay

Jayne

Very limited places to eat without driving. Traffic was a nightmare and after traveling did not want to get back in the car.
Stayed 1 night in Aug 2025

10/10 Excellent

Gilberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta muy bien el hotel solo les hace falta un estacionamiento mas grande
Stayed 1 night in Aug 2025

8/10 Good

Ruben

Stayed 4 nights in Aug 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price, clean and good service.
Stayed 1 night in Jul 2025

2/10 Terrible

Gladis Isela

Disliked: Staff & service
They did not honor the reservation. When I arrived they said they had no more rooms available when I had booked 3 weeks prior.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far good
Stayed 3 nights in Jul 2025

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, solo no funciono el elevador duranate mi estancia.
Stayed 2 nights in Jul 2025

8/10 Good

pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jul 2025

8/10 Good

Maria Consuelo, Yelm

Liked: Cleanliness, property conditions & facilities
Everything was fine. The only negativa was the breakfast was awful. All the food was salty and not able to eat it. The coffee was good.
Stayed 2 nights in Jun 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness
The breakfast is delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Takuo, Tokyo

Stayed 2 nights in Jun 2025

10/10 Excellent

Ruben

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable. Reasonably priced. Free breakfast
Stayed 1 night in Jun 2025