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Hotel Napoles

3.0 star property

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Photo gallery for Hotel Napoles

Desk, free WiFi
Lobby
Lobby
Reception
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Juan Sarabia No. 120 Historic Center, San Luis Potosi, SLP, 78000
  • Place, Plaza del Carmen
    ‪2 min walk‬
  • Place, Alameda
    ‪2 min walk‬
  • Place, San Luis Potosi Cathedral
    ‪3 min walk‬
  • Airport, San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Desk, free WiFi

Double Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, 1 Bedroom

Triple Room, 1 Bedroom

Triple Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Desk, free WiFi

Double Room, 1 Double Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Desk, free WiFi

Double Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Napoles

A restaurant, a fitness center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Napoles offers 80 accommodations with complimentary toiletries and portable fans. 32-inch LCD televisions come with digital channels.

Bathrooms include showers. This San Luis Potosi hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Napoles, you're just a quick walk from Temple of Carmen. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at La Colomba
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Temple of Carmen and Federico Silva Museum
There's a restaurant on site. Public spaces have free WiFi. A business center and meeting rooms are available. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Napoles. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Luis Potosi hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
La Colomba - This restaurant specializes in Regional cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 117 per person
  • A restaurant

Restaurants on site

  • La Colomba

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

For all bookings where payment for the stay will be made on site instead of at the time of booking, the check-in time is until 6 PM, after this time the reservation will be canceled.

Guests are asked to contact the property in advance with an estimated arrival time to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 117 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 13 years old and younger aren't allowed at this property.

Property is also known as

Hotel Napoles

Hotel Napoles San Luis Potosi

Napoles Hotel

Napoles San Luis Potosi

Hotel Napoles Hotel

Hotel Napoles San Luis Potosi

Hotel Napoles Hotel San Luis Potosi

Hotel Napoles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 358 reviews
Rating 8 - Good. 128 out of 358 reviews
Rating 6 - Okay. 80 out of 358 reviews
Rating 4 - Poor. 31 out of 358 reviews
Rating 2 - Terrible. 18 out of 358 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesse, Irvine

Liked: Cleanliness, amenities, property conditions & facilities
Staff. Siempre amables y buen servico. Gracias!
Stayed 8 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met our needs!
Stayed 2 nights in Oct 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stays here. The staff is for the most part friendly and accommodating. Good location to walk around el centro. The hotel has a restaurant, which is convenient. Parking structure around the corner, if needed. Hotel has what I need for my stay.
Stayed 7 nights in Aug 2025

8/10 Good

C

Liked: Property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Jesus, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have a car this time but it is convenient when needed in a congested area. Hotel staff, incl restaurant & cleaning ladies are great! Will stay here again. My only complaint was a noisy neighbor having to watch TV in the middle of the night, volume at full blast.
Stayed 6 nights in May 2025

10/10 Excellent

Jesus, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and enjoy my stay. Ive never had any problem with safety concerns. Lot's of shopping and dinning within walking distance. The staff is cordial and nice and most know me already. Great service!
Stayed 1 night in May 2025

10/10 Excellent

Jesus, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and for the most part I enjoy my stay. The hotel has changed some personnel, but the cleaning ladies are always very friendly and helpful. Front desk is a different story. You can't request an extended stay past noon because you're told you have to pay another day, which before wssnt a problem staying until 1:PM. Our plane departure time was 9:PM.The front desk girl could be more professional and helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien excepto si hay ruido pero por el precio y la ubicación lo recomendamos.
Stayed 1 night in Dec 2024

6/10 Okay

Jesus, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here several times. The staff is friendly and they are always courteous. The hotel is in the center of downtown. Since it's not well insulated you can hear all the noise from outside at all times of the day/night. Other than that the stay was good.
Stayed 10 nights in Nov 2024

8/10 Good

Daniel

Ubicacion
Stayed 2 nights in Nov 2024

8/10 Good

Jasmin, Riverside

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

8/10 Good

Damet D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Yeana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel wasn't nice at all. The only good thing its located in a great area
Stayed 1 night in Mar 2023

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2022

8/10 Good

Jose Alejandro

Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Liked: Cleanliness
I have been here many times so nothing new
Stayed 1 night in Aug 2022

10/10 Excellent

Maria

If
Stayed 1 night in Dec 2021

4/10 Poor

José Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort

Lastima de la ubicación

Muy mal, no tenían la reservación en el sistema, buena la atención de loa encargados siempre atentos, pero pésimo lugar muy viejo solo pintado pero mal el cuarto, mal la cama casi deshecha, alfombra muy vieja y pésimo el aseo del cuarto. La verdad estaba tan cansado que ya no me importo pedir otro cuarto o cambiarme de lugar pero muy decepcionado
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 4 nights in Apr 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RZ

great and great confort
Stayed 1 night in Dec 2019