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Capital O Hotel San Jose, San Luis Potosí

3.0 star property

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Photo gallery for Capital O Hotel San Jose, San Luis Potosí

Garden
Property entrance
Standard Quadruple Room
Standard Quadruple Room | Bathroom
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Parrodi, San Luis Potosi, Municipio de San Luis Potosí, San Luis Potosi, San Luis Potosi, 78000
  • Place, Alameda
    ‪1 min walk‬
  • Place, Plaza del Carmen
    ‪5 min walk‬
  • Place, San Luis Potosi Cathedral
    ‪7 min walk‬
  • Airport, San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Capital O Hotel San Jose, San Luis Potosí

This smoke-free hotel features a 24-hour front desk.
Capital O Hotel San Jose, San Luis Potosí offers 8 accommodations. Satellite television is provided. Bathrooms include showers. Housekeeping is provided daily.
During your stay at Capital O Hotel San Jose, San Luis Potosí, you're just a quick walk from Caja de Agua.
  • Services include luggage storage
  • Steps from Caja de Agua and 3 minutes by foot from Alameda

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Capital O Hotel San Jose, San Luis Potosí Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 133 reviews
Rating 8 - Good. 34 out of 133 reviews
Rating 6 - Okay. 11 out of 133 reviews
Rating 4 - Poor. 9 out of 133 reviews
Rating 2 - Terrible. 20 out of 133 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
This is me and my sisters second time staying here and we love it. It’s close to the plazas, oxxo, and taxis. The staff is always sweet.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Very accessible for dining and shopping
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice, the location is perfect.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hostel. Rooms have their own private bathrooms. Kitchen area is convenient that gives the option to cook your own meals.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult to find, no hot water the first night, water pressure in the bathroom was weak.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Omar

Disliked: Staff & service, property conditions & facilities
The pictures nothing like what they gave us. It was dirty even the sheets their was soxs from the last person staying their. No ac fan didnt even work. They left windows open when we got their at night we got bit by mosquitoes all night bathroom so small we needed to walk sideways to go in. Towels smelled mad as if they were left folded wet. Not very happy with out stay. We end up not staying the next day booked somewhere else.
Stayed 3 nights in May 2023
Verified

4/10 Poor

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

I wasn't going to leave a review, but they emailed me asking me to do so, so here it is. The check in process was long, and I had to do it on both days I was there. it is located on a quiet poorly lit street (safety concerns). The bed sheets had stains on when I arrived. There is no service or drinking water available from the evening onwards. The room was next to the road which was very very noisy with traffic throughout the night and early morning. Both mornings loud music also began nearby before 7am. The hot water also takes so long to get warm that I thought there wasn't any at all the first night. The only good thing was the helpful and friendly receptionist Silvia.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Todo en general !!
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Eduardo

Liked: Cleanliness
El personal muy amable Solo un detalle el colchón estaba sumido de un lado Por lo demás excelente
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Santa Carmen

Liked: Staff & service, amenities
Hay muchos mosquitos en la habitación, pero la gente es súper amable la cama muy cómoda, y solo tarda un rato en salir agua caliente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
No la pasamos muy bien. Todo estubo limpio y cualquier problema que teniamos, lo resolvian immediato. Muy linda la señora que nos atendio. Gracias, si me volveria a quedar.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Comodo, limpia
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En verdad un buen lugar para hospedarse, tranquilo y en una zona cercana al centro, por lo que se llega caminando. Además de contar con cocina y refrigerador para cocinar como un área común. Todo muy agradable.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

adriana

Está muy bien ubicado para llegar al centro. Cuando reservé mi estancia no venía claro que era hostal, hasta que llegué lo supe por que el nombre era diferente. La habitación tenía cortinas y colchas sucias, el personal fue muy amable.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

visitante

En general es buen lugar para estar, se podría mejorar un poco en el aspecto de la habitación No. 4 ya que el cielo del sanitario se encuentra sin pintura y las paredes están un poco manchadas como si hubieran hecho mantenimiento y no las limpiaron a tiempo, en cuanto al servicio de facturación; no es al momento de la salida y tardan en mandar la documentación correspondiente, la ubicación del hotel es muy buena, ya que se encuentra muy cerca de la alameda y se puede llegar al centro histórico facilmente caminando
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Francisco Javier

Mucho ruido
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
No la vi nunca abrieron la puerta y o me hicieron el rembolso
Stayed 1 night in May 2025
Verified

2/10 Terrible

TOMAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Triste experiencia

Muy amarga experiencia, el hotel estaba cerrado y nunca abrieron, tenía un letrero de serrado. Intenté comunicarme por teléfono y nunca contestaron!!!
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desastre y publicidad engañosa

El lugar esta super sucio, no hay agua para el sanitario, salió el agua fría para bañarse, no ponen jabón, el personal que atiende solo esta después de las 9 am y se va temprano, la zona donde esta ubicado es de las feas de San Luis Potosí, para conectar la tv es con una extensión que no funciona, y es con antena de conejo tienes que estar moviendo para poder ver un canal.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Claudia

Disliked: Amenities
Realicé la reservación a las 23:00 para la misma noche, me realizaron el cobro y me mandaron un mensaje de que debía confirmar si mi llegada era fuera del horario de check-in, no respondieron el teléfono y cuando llegué antes de las 6:00am no abrieron ni respondieron la llamada. Si no hay alguien que abra 24hrs, no deberían permitir la reserva después de los horarios de check in, no me reembolsaron ninguna de las dos habitaciones. Me parece un abuso que no te hagan devolución cuando no te avisan antes que no puedes entrar después de determinado horario.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Lorena

Liked: Cleanliness

Si volvería, perooooo....

Falta de suficiente servicio de tv en la habitación. Carece de agua caliente. Muy buen atención de recepción. Horrible area urbana externa. Falta buena luz en el baño habitación 4. Hay un colchon matrimonial en muy mal estado ya.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Fátima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para desCansar y pasar un momento agradable
Stayed 1 night in Jan 2025