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Hotel Santosi

3.0 star property

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Photo gallery for Hotel Santosi

A modern hotel room with a large bed, a sofa, a desk, and a mirror.
A room with a large decorative vase, a white pedestal, and a framed picture on the wall.
Three women seated at a table with a cityscape sign above them, indicating a restaurant setting.
A hotel room with a dining table, a painting on the wall, and a bathroom visible through a glass door.
A modern living room with a blue sofa, a flat-screen TV mounted on the wall, a small dining area with a table and chairs, and a white bed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View in a map
690 Álvaro Obregón Centro Historico, San Luis Potosí, S.L.P., 78000
  • Place, Plaza de los Fundadores
    ‪3 min walk‬
  • Place, San Luis Potosi Cathedral
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Airport, San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Room

A modern hotel room with a large bed, a bedside table with a phone, and a brown sofa.

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

A modern bedroom with a large bed, two red chairs, a sofa, and a decorative wall piece.

Comfort Room

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a dark blue sofa, two single beds, a small desk, and a kitchenette in the background.

Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room

A modern hotel room with a large bed, a sofa, a desk, and a mirror.

Classic Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Santosi

This smoke-free hotel features a full-service spa, a restaurant, and massage/treatment rooms. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Hotel Santosi offers 16 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 39-inch Smart televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. The spa is open daily.
With your stay at Hotel Santosi, you're connected to a shopping center and just a quick walk from Church of the Compania. Free breakfast, free WiFi in public areas, and a full-service spa are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to body treatments, facials, or body scrubs at the spa
  • Services include luggage storage
  • Within a 10-minute walk of Plaza de Armas and San Luis Potosi Cathedral
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Hotel Santosi offers its guests a full-service spa.

This 3-star San Luis Potosi hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Hotel Santosi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • No lift
  • Smooth flooring in room
  • Thin carpet in room

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with premium cable channels

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel Santosi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 46 reviews
Rating 8 - Good. 12 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Roberto

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was awesome. And the rooms were clean. Location of the hotel is awesome, but there was no air conditioning in the room. Only a fan.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have never stayed here but I'm glad I did. The staff/front desk was wonderful, helpful and nice. Breakfast was included which was a big plus. The room was very nice, comfortable, big bed, and spacious. Close.to el Centro, within walking distance, restaurants, shops, plazas, church's... May very well stay here again.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing it needs is remodel the bath room it needs some improvement like add a mat some other fixtures to hang the clots, other than that the Hotel is nice an quayat
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

JOSE ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

José Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les hace falta aire acondicionado
Stayed 1 night in May 2026
Verified review

8/10 Good

Francisco Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En cuestión de la habitación si muy limpia, personal atento, desayuno la verdad que a mí, sí me gustó, solo que la habitación es un poco más pequeña de lo que parece, pero en general todo bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está cerca, Muy buena Ubicación
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Importante. Las habitaciones NO tienen ventanas. Aunque hay huecos y la puerta con vidrios opacos. El baño y la ducha No tienen ventilación, con lo que humedad se queda en el cuarto. Las puertas del baño son de vidrio opaco, por lo que puedes sentirte incómodo. El desayuno muy bien, salvo que la frui estaba muy antigua o no había. NO TE QUEDES en as habitaciones junto al ascensor. Muy encerradas y mal internet. Pro: Muy cerca del centro y todo es nuevo, aunque no muy bueno. Si eres claustrofóbico y te gustan las ventanas y privacidad del baño, este no es tu sitio. No volveré.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
servicio excelente, muy limpio y cerca de todo. los cuartos estan lujosos y muy comodos. tienen servicio de lavanderia y spa, convenientes para toda ocasion. felices clientes.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hector Gilberto Bazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y cama cómoda. Poca luz exterior pero solo ocuparla en la noche no fue un problema. Baño aunque moderno, complicado ya que sanitario y regadera estaban separadas y sus puertas sin parte de la habitación, no un cuarto único. Desayuno muy rico e incluido en tarifa.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
No aplica
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, property conditions & facilities
Solo faltaron cobijas en la habitación porque hacia frío, pero pedimos en recepción.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy agradable, pero en general todo muy bien
Stayed 1 night in Oct 2025
Verified review

8/10 Good

antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre, calme, sécurisé à l'intérieur. Petit déjeuner pauvre, sans possibilité de complément même payant.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Vanesa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No cuenta con aire acondicionado (solo portátil y lo tienes que solicitar para que lo lleven e instalen), no cuenta con estacionamiento propio, las ventanas no se pueden abrir.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Eduardo

Stayed 1 night in May 2026
Verified review

8/10 Good

keith

Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Yessica Elena

Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Sergio

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JOSE ANGEL

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alejandro

Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Kayline

Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Giuseppina Gabriella

Stayed 2 nights in Jan 2026