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Eden Holistic Retreat & Event Center

3.0 star property

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Photo gallery for Eden Holistic Retreat & Event Center

Exterior
Free WiFi, bed sheets
Classic Cabin | Living area
Classic Cabin
Premium Double Room

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Hippie Highway, Barrio 3, Zona 0, San Marcos La Laguna, Sololá
  • Place, Lake Atitlán
    ‪1 min walk‬
  • Place, Cerro Tzankujil
    ‪3 min walk‬
  • Place, Panajachel Municipal Market
    ‪55 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬

Room options

View all photos for Panoramic Double Room

Free WiFi, bed sheets

Panoramic Double Room

  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Double Room

Free WiFi, bed sheets

Premium Double Room

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Cabin

Panoramic Cabin

Panoramic Cabin

  • Garden view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Cabin

Classic Cabin

Classic Cabin

  • Garden view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Eden Holistic Retreat & Event Center

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a garden. Weekly housekeeping is available.
Eden Holistic Retreat & Event Center offers 13 accommodations. Accommodations offer separate dining areas. This San Marcos La Laguna hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.
During your stay at Eden Holistic Retreat & Event Center, you're just a quick walk from Lake Atitlán. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include luggage storage and a virtual front desk
  • Steps from Lake Atitlán and 4 minutes by foot from Cerro Tzankujil
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star San Marcos La Laguna hotel.

Eden Holistic Retreat & Event Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Separate in-room dining area

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Separate dining area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

  • Pets: USD 5 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 5 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Eden Holistic Retreat & Event Center Hotel
Eden Holistic Retreat & Event Center San Marcos La Laguna
Eden Holistic Retreat & Event Center Hotel San Marcos La Laguna

Eden Holistic Retreat & Event Center Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Thomas W

Travelled with group
Stayed 2 nights in Jan 2025

2/10 Terrible

Justyna

Disliked: Cleanliness
Stayed 11 nights in Dec 2024

2/10 Terrible

PAULA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EVITEN UN ENOJO! No lo recomiendo, la habitación que nos entregaron estaba a la par de una construcción por lo que el olor a cemento y humedad era demasiado, aparte no podíamos abrir las cortinas porque estaban todos los trabajadores, del baño salía un olor terrible, miles de telas de araña por todos lados y lo peor la seguridad, las ventanas no tenían picaporte y eran muy grandes por lo que cualquier persona podía ingresar a la habitación, que de paso quedaba en la parte trasera del lugar frente a la entrada donde cualquier persona podía entrar aún sin ser huésped. Cuando solicitamos el cambio de habitación, por obvias razones, nos dijeron que la que tenían disponible era más cara y debíamos pagar la diferencia, me parece que es responsabilidad del lugar dar habitaciones aptas y asumir el error si es de ellos, después de varias horas dieron solución, pero nos causaron mucho malestar y lo hicieron de mala gana. BUSQUEN OTRO LUGAR!!!
Stayed 1 night in May 2024

6/10 Okay

Benjamin

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Atypical, but good

The place was atypical, but good overall. It’s in a great location and has beautiful common areas that we used a lot to relax. I’m giving it a 3 for a few reasons: - Beds didn’t have fitted cover, so woke up with the raw mattress closer to my face then I’d like - Shower didn’t drain well & no bathroom products offered - No one there to check us in & no clear communication on really events, restaurant hours or other things like that
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Garden of Eden

Our stay at Eden was the most enjoyable we’ve had in all of Guatemala. The hotel is absolutely beautiful. I loved stepping outside of my little cabin and smelling fresh herbs like basil, lavender, and oregano. Our cabin was adorable and the staff did everything they could to make us feel comfortable, safe, and like we were apart of the community. Judd and Maria were so friendly and gave us great recommendations of restaurants and things to do. There was even a restaurant at the hotel with yummy thin crust pizza. We even took an aerial silk class at our hotel from an amazing instructor named Calissa. I would definitely come back here again if I had the chance. We got so lucky and felt so blessed to find this place.
Stayed 2 nights in Feb 2024

4/10 Poor

DAILEY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Throughout our stay, the staff was no where to be found. We tried checking in online as we were instructed to do so through our booking , but there was no link to do this. Additionally, after trying to find staff around the property, each staff member that we encountered adopted a woah is me mentality and told us they didn’t know anything about our booking and couldn’t help us for various reasons (ie, they didn’t know we were coming, they didn’t know which room we were in, etc). There wasn’t a way to ask the staff for recommendations, or for simple things like plates and spoons. The property will be beautiful one day when the construction within and surrounding is finished, and when the management of this property improves.
Stayed 2 nights in Jan 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely but early morning construction noise

Lovely place right on the lake, off Hippie Highway so lots of shopping and food options. Only complaints - 1. room had 2 double beds but only two pillows, total. 2. Construction on the hotel is ongoing and started by 7:30 am with tons of hammering and workers running back and forth in front of our windows. Would definitely stay here again POST construction.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
A Non-Holistic 'Pig in a Poke' Upon arrival, no one was present to check us in. When staff finally appeared, they were unaware of our booking. The room was spacious but filthy—thick dust, no toilet paper, soap, or shampoo. The toilet and sink were dirty, the shower barely worked, and holes in the walls let bugs inside. Beds had worn linens and uncovered dirty pillows. The confirmation vaguely mentioned “some construction,” but the property was a full construction site. Workers were active near our room until late afternoon. The restaurant, marked open, wasn’t available to guests. No one was clearly in charge. Staff, though initially helpful, became hostile after we decided to leave after one night due to the conditions. Our feedback about the misleading booking information was dismissed, and we were falsely accused of complaining online. Staff denied the visible construction and refused a refund, though the manager eventually agreed to charge us for one night only. Even after we left, the manager harassed us online, demanding extra payments. The advertised holistic concept collapsed under staff defensiveness. Feedback was treated as a personal attack rather than an opportunity to improve. The experience was neither tranquil nor professional. Think twice before booking here.
Stayed 5 nights in Dec 2024