Casa Cien Hilos

2.5 star property

Choose dates to view prices

Photo gallery for Casa Cien Hilos

Carlota
Hallway
Lobby sitting area
Rafaella
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Terraplén 2C, Zona Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪5 min walk‬

Room options

Rafaella

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Carlota

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Frida

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Adela

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Maria

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Casa Cien Hilos

Along with a business center, this smoke-free hotel has a 24-hour front desk and gift shops/newsstands. WiFi in public areas is free. Other amenities include a communal living room.
Casa Cien Hilos offers 5 accommodations with espresso makers and safes. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Casa Cien Hilos, you're just a quick walk from Church of San Miguel Arcángel. You'll find features like free WiFi in public areas and a business center.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a business center, a gift shop, and a communal living room
  • Just a 5-minute walk from Church of San Miguel Arcángel and 13 minutes by car from La Gruta Spa
WiFi is free in public spaces. A business center and coworking spaces are available. Casa Cien Hilos also features gift shops/newsstands, a communal living room, and local meal delivery service.

This San Miguel de Allende hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Private picnics

Things to do

  • Designer stores

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre
  • Coworking space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (91 centimetre high)
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Cien Hilos Hotel
Casa Cien Hilos San Miguel de Allende
Casa Cien Hilos Hotel San Miguel de Allende

Casa Cien Hilos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 61 reviews
Rating 8 - Good. 5 out of 61 reviews
Rating 6 - Okay. 3 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Juan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service was terrible and bad maners lack of professionalism
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC did not keep the room cool. It was very weak and did not work very well. We had to cool the room every time we got back from a warm day outside, using both the AC and the fan. There was a small leak in the bathroom. The drip was coming from the recessed light right above the sink. There was a wet spot on the rug for most of our stay. The leak was eventually fixed but it was during our last morning at the hotel and very early in the morning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel with huge clean rooms! The staff was always available to provide advice and solve any small issues. Within walking distance to the town center. Highly recommended!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back. modern, stylish, clean and conveniently close to many amazing restaurants and places
Stayed 3 nights in Aug 2025

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable, which we definitely appreciated bc we came in sick. In fact, we barely stirred from the room our entire time. The front desk person was gracious in helping book the room for a second night when we determined that we would not be up to moving on the next day as planned. Closing the shutters blocked out the road noise during the day, and at night the traffic was minimal. The bright exterior lights prevented us from opening the shutters at night. The young man at the front desk was able to recommend a nearby restaurant that could cater to weak stomachs. The only negatives were the lack of a ceiling fan -- we certainly did not need the air conditioning on, but being unable to open the windows, it became
Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

This was a beautiful stay. The room was just perfect, so spacious and inviting. San Miguel de Allende is just breathtaking. We will be back for sure.
Stayed 1 night in Jul 2025

4/10 Poor

Cathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely property, no internet for 1/2 our stay

Beautifully designed property and it was initially on our list for frequenting as we are renovating a home nearby. The rooms are large and very well equipped with a good coffee maker, bathroom amenities, and very nice linens, including robes. Lighting is good and there were two outdoor areas attached to the room in which we stayed. There is no elevator but that is a minor inconvenience. The maid comes daily and resupplied the room, including with fresh water bottles. There is no restaurant on the property but we knew that. What skewed the review was the fact the internet went out for 2 of our 4 day stay. Although we reported to the front desk (which is only staffed part of the day), they repeatedly said it was an area problem and they couldn’t get through to the internet provider. Given we know the neighborhood well as we normally live around the corner, we checked with others on the street (who used the same provider) and the internet was working. I left a message via Facebook which went unanswered. As we needed to work part of the time there, we spent our days finding coffee shops and restaurants at which we could work and drinking too many coffees and limonadas. Too bad as otherwise it’s a very nice location with lovely amenities, but we would not risk going there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regresaremos pronto
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerardo

Stayed 1 night in Dec 2024

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David Mitchell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan

Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint was we wanted to stay an extra night and they said nothing was available. No one was there during or after our stay.
Stayed 4 nights in May 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Stayed 4 nights in Oct 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto como en las fotos. Muy limpio, buena atenció, habitación y baño muy amplios.
Stayed 1 night in Oct 2025

10/10 Excellent

israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y comodo!
Stayed 1 night in Oct 2025

10/10 Excellent

BETZABE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones súper lindas limpias huelen muy rico cerooo ruido Todo espectacular
Vista del cuarto
Stayed 1 night in Sep 2025

10/10 Excellent

PATRICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper bien…
Stayed 1 night in Sep 2025

10/10 Excellent

Yanira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel, la habitacion muy amplia y comoda y su decoracion excelente!!! Muy recomendable
Stayed 1 night in Aug 2025

10/10 Excellent

Alma Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

fernando

Stayed 1 night in Jul 2025

4/10 Poor

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar y ubicación perfectos, mal servicio

Muy buena ubicación pero mal servicio. No había agua caliente, tampoco había internet. El servicio lento y no contestaban nunca de lobby. La señorita de la recepción a todo nos contestaba “no se soy nueva y estoy sola”. Para lo que pagamos no lo recomiendo
Stayed 1 night in Jul 2025