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Hacienda El Santuario San Miguel de Allende

4.0 star property
VIP Access

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Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, al fresco dining, open daily
Property video
Master Suite
Front of property
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Spa

Explore the area

View in a map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪5 min walk‬
  • Place, Allende Garden
    ‪5 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪5 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Petite Suite

Petite Suite

Petite Suite

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Doble

Master Suite Doble

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Master Suite

Grand Master Suite

Grand Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite

Master Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Jr. Suite

Jr. Suite

Jr. Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hacienda El Santuario San Miguel de Allende

Colonial hotel with a full-service spa and a 24-hour front desk
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Hacienda El Santuario San Miguel de Allende. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at La SanMiguelada, a family restaurant that serves Mexican cuisine
  • Breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Treat yourself to manicures and pedicures, hot stone massages, or body scrubs at Wol-Ha
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Juarez Park and 4 minutes by foot from Church of San Miguel Arcángel
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 11:00 AM.
La SanMiguelada - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terraza Azul - This rooftop bar specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (MXN 250 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1571
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (roundtrip, maximum occupancy 3)
  • Secured self parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hacienda El Santuario San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number HSH9906289X7
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 953 reviews
Rating 8 - Good. 201 out of 953 reviews
Rating 6 - Okay. 74 out of 953 reviews
Rating 4 - Poor. 28 out of 953 reviews
Rating 2 - Terrible. 20 out of 953 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hortencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a working farm focusing on traditional equestrian activities. The gracious staff gave us a tour. It was like stepping back in time. Very authentic view of the proud and elegant traditions of Mexico
Stayed 2 nights in Jul 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Everything is excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Sulema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, hotel, staff, everything! Would definitely come back. Perla was our receptionist and she was the sweetest!
Stayed 1 night in Jul 2025

8/10 Good

Richard M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, it’s the best street for pictures as the church will be in your background. The rooms are nice and the restaurant had a delicious dinner. The only reason I gave them a 4 instead of 5 is because they arranged my transportation from airport which cost 1900 pesos. On the way back to the airport when I did it myself, it was only 1200 pesos. I can infer they take a cut and that’s not necessary when I’m already paying for my room.
Aguas available to buy at reception area.
Reception area fountain.
Beef gorditas at the restaurant.
Pretty pottery throughout.
Stayed 8 nights in Jul 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and property. Perfectly and centrally located on a scenic street. Super helpful staff. We enjoyed our meals - loved them. Totally recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roxanna

Stayed 1 night in Jul 2025

10/10 Excellent

AMY, PEARLAND

Stayed 4 nights in Jun 2025

10/10 Excellent

Victor, Weston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great & attentive staff, great restaurant!
Stayed 1 night in Jun 2025

10/10 Excellent

Ramiro

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities
Loved the place. We will be back.
Stayed 1 night in Jun 2025

6/10 Okay

MIRIAM

Stayed 4 nights in May 2025

10/10 Excellent

Mehul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Many quaint properties when we were walking around San Miguel. For us, location is what made this hotel great. Close to city center, a park nearby for kids, and close to Rosewood Hotel where we attended an event as a guest. This hotel was beautiful old building married with lots of greenery. Food is also good. Many restaurants nearby. This wouldn't be as modern, new, and refined like Rosewood, but is really good for the price & a good experience. Staff is friendly. If you had no budget, Rosewood would be the way to go.
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so beautiful! Great customer service.
Stayed 4 nights in May 2025

6/10 Okay

Sunil, Fremont

Travelled with group
Liked: Cleanliness
Rooms were not working when we arrived- toilet did not flush, there was no way to contact the front desk from the room, the TV was not working, and did not work throughout. There was confusion about whether breakfast was included or not- it was not. The breakfast was average. For what we paid per night, not a great value.
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with the entire experience.
Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, close but far enough from the crowded areas.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Beautiful hotel, walking distance to el centro.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel, with its beautiful gardens and artwork, is in a great central location in San Miguel de Allende. The food and service at the restaurant were excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old building with interesting rooms, ours with a balcony. Beds are comfortable and the towels and linens are fresh every day. Convenient walking to the town plaza and in the other direction to interesting city sights. This is definitely not a touristy hotel for English speakers...bring your Spanish with you!
Stayed 7 nights in Apr 2025

2/10 Terrible

Sonki

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I am extremely upset about what happened at this hotel. I booked based on the info and pictures presented on Expedia. I booked the best suite (Grand Master Suite), but the room we got looked nothing like the pictures on the website. This is downright fraud to advertise something then deliver something completely different. Bait and switch is what that is. I asked the front desk to give us the room I booked but was told the hotel was completely full. There was no way I was going to stay in a room that was worse than a 1-star motel. So I booked a different property (through Expedia) and asked them to refund me. The manager called and told me she would give me a full refund. She told me to have Expedia contact her so that she can process it. But then she changed her mind several minutes later and refused to give me a refund. This is completely unethical and unjust. We stayed there for just 14 hours and left because we didn't get the room we paid for. The right thing to do is issue me a refund for this awful experience. I'm absolutely upset and disappointed with Expedia and this hotel for causing so much stress on my vacation.
Stayed 4 nights in Apr 2025