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Hotel Hacienda La Muralla

4.0 star property

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Photo gallery for Hotel Hacienda La Muralla

Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor wedding area
Breakfast, lunch and dinner served
Terrace/patio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
San Juan del Rio Highway Km 26, Amealco, QUE, 76850
  • Place, Nuestra Senora de Guadalupe Church
    ‪41 min drive‬
  • Place, Cavas Freixenet
    ‪45 min drive‬
  • Place, San Gil Golf Club
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, wooden wardrobe, and a small table with a lamp.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Hacienda La Muralla

This hotel features an indoor pool, a restaurant, and a bar/lounge. Self parking is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
Hotel Hacienda La Muralla offers 124 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

At Hotel Hacienda La Muralla, you'll find features like free self parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free self parking and RV/bus/truck parking
  • Enjoy Mexican cuisine while dining at Hacienda
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include a kid's club, luggage storage, and wedding services
  • Onsite recreation includes horse riding/rentals
  • 17.3 mi (27.9 km) from Senor del Sacro Monte Temple and 17.4 mi (28.1 km) from Fundadores Square
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Hacienda La Muralla offers its guests an indoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Hotel Hacienda La Muralla. Self parking is free.

Smoking is allowed in designated areas at this Colonial Amealco hotel.

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and noon.
Hacienda - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bar Principal - Onsite bar. Open daily.
Pool Bar - This bar is located by the pool. Open daily.

Property amenities

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to noon for a fee: MXN 420 for adults and MXN 290 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar Principal
  • Hacienda
  • Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Games
  • Horseback riding/rentals
  • Indoor pool
  • Rock climbing
  • Volleyball

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (4,844 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1980
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 420 for adults and MXN 290 for children
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hotel Hacienda La Muralla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 79 reviews
Rating 8 - Good. 13 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Grecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The break feast it’s delicious, you can taste the flavors from the small town. The entertainment guys are amazing, my kids love them. The pool has the perfect temperature. Only hope the kids area had more things to do. But definitely coming back.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Silvano

Liked: Staff & service, property conditions & facilities
The public bathroom smelled like sewage, our room didn’t have Wi-Fi (and there’s barely any phone signal there), and we didn’t like the food either.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angel cardenas

Liked: Cleanliness
Muy buena idea para fin de semana o dia
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El show y la alberca es lo mejor
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la alberca, buena temperatura del agua, la comida rica.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis David

Liked: Cleanliness
Es un lugar muy relajante, me quedo a deber un poco la comida, pero está muy pasable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Las habitaciones son pequeñas y muy viejas pero limpias. No hay teléfono en las habitaciones lo cual te complica porque si necesitas algo tienes que bajar a recepción. Si reservas en fines de semana forzosamente tienes que consumir buffet (desayuno, comida y cena) no hay alimentos a la carta esos días. Si vas con niños pequeños no es lo más cómodo porque cero comen para un buffet. La alberca es lo bonito de este hotel, es climatizada y techada.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Brenda

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
La habitacion inicialmente asignada no estaba limpia ni con camas tendidas. Eramos 4 huespedes y solo nos dieron dos toallas dentro de la habitación, no habia telefono en la habitacion para tener comunicacion rapida con recepción. En cuanto a las demas instalaciones de la Hacienda, como alberca super bien.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Un ambiente familiar increíble, lleno de bromas y alegría.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
El personal, servicios y la comida excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

EMANUEL

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

olivia

Liked: Cleanliness, property conditions & facilities
En general todo muy bien
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

nigro

Liked: Cleanliness, amenities, property conditions & facilities
La alberca muy agradable y las actividades durante la estadía son entretenidas
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
La tranquilidad que brindan sus instalaciones
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

NORA

Liked: Cleanliness, amenities, property conditions & facilities
Todo me gustó: la habitación, la comida, la comodidad, la alberca, el servicio, las actividades.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
El personal como siempre su atención
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Iván Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, un ambiente muy tranquilo.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Laura

Disliked: Property conditions & facilities
No es hotel 4 estrellas! Es un hotel muy sencillo, sin embargo si está limpio, no es equivalente al precio lo que se obtiene de la estancia.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Josue Nazul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son excelentes, la alberca a muy buena temperatura, lo único es que cualquier cosa que necesites está lejos
Stayed 1 night in Oct 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
El personal la limpieza
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, room comfort
El hotel ya acusa los estragos del tiempo. la habitación ya esta anticuada en sus elementos de comodidad, sobre todo el baño
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy especial.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy agradable, la comida bien tipó buffet, varias opciones
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Es un buen establecimiento, buenas instalaciones, restaurante, alberca climatizada y bajo techo. Personal excelente. Naturaleza. Buen precio.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Reapertura

Hotel de recién reapertura, le falta mantenimiento el techo de la alberca tiene goteras, limpieza en general bien. Hace falta variedad en su carta de alimentos. Podrían retomar lo de hotel temático. Buena opción para un fin de semana
Stayed 1 night in Aug 2025