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Hacienda La Muralla

4.0 star property

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Photo gallery for Hacienda La Muralla

Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor wedding area
Front of property – evening/night
Breakfast, lunch, dinner served; Mexican cuisine
Grand Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
San Juan del Rio Highway Km 26, Amealco, QUE, 76850
  • Place, Tequisquiapan Opal Mine
  • Place, Cavas Freixenet
    ‪36 min drive‬
  • Place, San Gil Golf Club
    ‪43 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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  • Housekeeping
5.0 out of 5, Exceptional, 1 review
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About this property

Hacienda La Muralla

Family-friendly hotel with a 24-hour front desk and an indoor pool
This hotel features an indoor pool, a restaurant, and a bar/lounge. Self parking is free. Additionally, a swim-up bar, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
Hacienda La Muralla offers 124 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

At Hacienda La Muralla, you'll find features like free self parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free self parking and RV/bus/truck parking
  • Enjoy Mexican cuisine while dining at Hacienda
  • Take a swim in the indoor pool
  • Services include a kid's club, luggage storage, and wedding services
  • 17.3 mi (27.9 km) from Senor del Sacro Monte Temple and 17.4 mi (28.1 km) from Fundadores Square
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hacienda La Muralla offers its guests an indoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge.

Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Hacienda La Muralla. Self parking is free.

Smoking is allowed in designated areas at this Colonial Amealco hotel.

Hacienda - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bar Principal - Onsite bar. Open daily.
Pool Bar - This bar is located by the pool. Open daily.

Property amenities

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar Principal
  • Hacienda
  • Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Games
  • Indoor pool
  • Volleyball

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (4,844 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1980
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Reviews

Hacienda La Muralla Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

10/10 Excellent

Iván Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, un ambiente muy tranquilo.
Stayed 1 night in Oct 2025

2/10 Terrible

Laura

Disliked: Property conditions & facilities
No es hotel 4 estrellas! Es un hotel muy sencillo, sin embargo si está limpio, no es equivalente al precio lo que se obtiene de la estancia.
Stayed 1 night in Oct 2025

10/10 Excellent

Josue Nazul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son excelentes, la alberca a muy buena temperatura, lo único es que cualquier cosa que necesites está lejos
Stayed 1 night in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
El personal la limpieza
Stayed 2 nights in Oct 2025

8/10 Good

Julian

Business traveller
Liked: Cleanliness, staff & service, room comfort
El hotel ya acusa los estragos del tiempo. la habitación ya esta anticuada en sus elementos de comodidad, sobre todo el baño
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy especial.
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Itzel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy agradable, la comida bien tipó buffet, varias opciones
Stayed 1 night in Aug 2025

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Es un buen establecimiento, buenas instalaciones, restaurante, alberca climatizada y bajo techo. Personal excelente. Naturaleza. Buen precio.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Reapertura

Hotel de recién reapertura, le falta mantenimiento el techo de la alberca tiene goteras, limpieza en general bien. Hace falta variedad en su carta de alimentos. Podrían retomar lo de hotel temático. Buena opción para un fin de semana
Stayed 1 night in Aug 2025

10/10 Excellent

Yanina

Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto aún que las habitaciones son pequeñas los baños sencillos se hace agradable la estancia.
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar para alejarse del ajetreo, ideal para descansar, tranquilo, con buena alberca, y un concepto muy agradable. Rodeado de lindos paisajes
Stayed 1 night in Jul 2025