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Hotel Casa Carmen

3.0 star property

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Photo gallery for Hotel Casa Carmen

Interior
Birthday party area
Superior Room
Interior
A courtyard with a fountain, seating area, and a building with arches.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View in a map
Correo #31, Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬

Room options

View all photos for Elite Room, 1 Queen Bed, Courtyard View

Premium bedding, in-room safe, individually decorated

Elite Room, 1 Queen Bed, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Premium bedding, in-room safe, individually decorated

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Room

A bed with a striped bedspread, two nightstands with lamps, and a decorative headboard.

Grand Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Casa Carmen

This bed & breakfast features a rooftop terrace, a 24-hour business center, and a conference center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a microwave in a common area are onsite.
Hotel Casa Carmen offers 11 accommodations with safes and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Carmen. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Features include free WiFi in public areas, plus a 24-hour business center and a rooftop terrace. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Steps from Church of San Miguel Arcángel and 12 minutes by car from La Gruta Spa
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this bed & breakfast measures 54 square feet (5 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Hotel Casa Carmen. The bed & breakfast can provide wedding services and tour/ticket assistance. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star San Miguel de Allende bed & breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 400 per night); reservations required; discounts available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Secured valet parking on site (MXN 400 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Books
  • Library
  • Private wine tours
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (54 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1790
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 11:00 AM - 7:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 400 per pet (varies based on length of stay), plus a deposit of MXN 300 per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2200 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MXN 400.00 per night (in/out privileges)
  • Nearby parking fee: MXN 400 per night(4265 ft away; open 24 hours)
  • Pet deposit: MXN 300 per night
  • Pet fee: MXN 400 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 11:00 AM - 7:30 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen
Casa Carmen San Miguel de Allende
Casa Carmen San Miguel Allende
Hotel Casa Carmen Bed & breakfast
Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen Bed & breakfast San Miguel de Allende

Hotel Casa Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 185 reviews
Rating 8 - Good. 47 out of 185 reviews
Rating 6 - Okay. 21 out of 185 reviews
Rating 4 - Poor. 7 out of 185 reviews
Rating 2 - Terrible. 6 out of 185 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

carlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, very convenient location. Colonial so relaxed and small. Very happy to stay several days and explore a beautiful little city.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Great location within short walking distance to all key tourist sites
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place with beautiful courtyard, great location, terrific staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, wonderful staff. Definitely would recommend!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the property was more then i expected the staff was very friendly and helpful to our needs
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The room’s were clean. The people were very nice and helpful. It’s not a big fancy BB, but I will stay there again. The price was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities

Great location with a gorgeous courtyard!

The staff is wonderfully helpful and supportive. We enjoyed our stay very much!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel, so friendly, wonderful courtyard, very attentive staff. Sometimes the music was a little loud. Would stay again in a minute!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique bed and breakfast hotel, well situated near shops, restaurants and tourist attractions. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Stay was excellent; location, staff, room. Would stay again. Thanks
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Leslie

Liked: Amenities
The people that worked at Hotel Carmen were wonderful and the service was excellent. We loved our stay. It’s a beautiful location and very convenient to everything walking!
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

Carolyn

Nice people running hotel. Great courtyard.
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Carmen has the most friendliest staff, they’ll help you with anything you need.The beds are super comfortable and big. It’s super close to downtown and you can walk to restaurants close by. The property is beautiful and great for pictures.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good

Loved staying at Casa Carmen. It was comfy and the staff so helpful
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Cesare ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
BREAKFAST CAN BE SIGNIFICANTLY IMPROVED FOR THE PRICE WE PAID
Stayed 1 night in Aug 2025
Verified

8/10 Good

Beatrix

Liked: Cleanliness, staff & service
The bathroom needed updating, a new shower head would be good. Otherwise it was very nice.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The lovely staff and owners were attentive and warm. It’s a colonial house with a sweet sweet garden. The fact that it has only 11 rooms creates a feeling of home with guests and staff greeting each other in a familial and warm way.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem of a stay! Perfectly located one block from the main plaza. The breakfast was delicious. The bedding was perfect. The old colonial building is kept in very good shape. Beautiful inside courtyard. The staff was super courteous. We will most definitely go back.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and clean. . Beautiful courtyard. Staff does not speak much English and were not there to answer questions. Very convenient.
Stayed 5 nights in Mar 2025
Verified

2/10 Terrible

Judy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not in good condition. There was very little hot water and no water pressure. Some of the furniture was broken inside and outside. It is obvious that the ownership does not put money into the property. The only I can say about the hotel is the staff And the grounds. It was also a good location.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
La atencion Formidable con sus lindos detalles Gracias
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Buena atención y servicio. Muycomodo por lo centrico.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

aida

Liked: Cleanliness, staff & service
La mermelada de naranja durante el pan tostada y café que ofrecen en un la mañana
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aline

Liked: Cleanliness, amenities, property conditions & facilities
Muy lindo
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar para quedarse sin pretensiones.
Stayed 3 nights in Sep 2025