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Hotel Casa Santamaría

3.0 star property

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Photo gallery for Hotel Casa Santamaría

Front of property
Interior
Reception
Standard Room, 2 Double Beds
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Oriente 5, Colonia Guadiana, San Miguel de Allende, GTO, 37770
  • Place, Juarez Park
    ‪9 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪15 min walk‬
  • Place, Allende Garden
    ‪15 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Grand Room

Grand Room

Grand Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
Hotel La Estacion
San Miguel de Allende
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 623 reviews
The price is €54
includes taxes & fees
5 Jul - 6 Jul
Hotel La Estacion

About this property

Hotel Casa Santamaría

This hotel features a 24-hour front desk, tour/ticket assistance, and free self parking. WiFi in public areas is free.
Hotel Casa Santamaría offers 10 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Casa Santamaría, you're just a quick walk from Allende Institute. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 1-minute drive from Church of San Miguel Arcángel and 12 minutes from La Gruta Spa
As a guest of Hotel Casa Santamaría, you'll find a terrace and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Miguel de Allende hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 3 2025 to October 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Casa Santamaría San Miguel de Allende
Casa Santamaría San Miguel de Allende
Casa Santamaría
Hotel Hotel Casa Santamaría San Miguel de Allende
San Miguel de Allende Hotel Casa Santamaría Hotel
Hotel Hotel Casa Santamaría
Hotel Santa Maria
Casa Santamaria Miguel Allende
Hotel Casa Santamaría Hotel
Hotel Casa Santamaría San Miguel de Allende
Hotel Casa Santamaría Hotel San Miguel de Allende

Hotel Casa Santamaría Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 371 reviews
Rating 8 - Good. 110 out of 371 reviews
Rating 6 - Okay. 46 out of 371 reviews
Rating 4 - Poor. 4 out of 371 reviews
Rating 2 - Terrible. 9 out of 371 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for the price !

We really like the room and the staff service. The location is great .
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. It is walking distance to the center and the big church. The staff is very friendly and helpful.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place near to restaurants, gas station.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and value. Clean.

I've stayed here a couple of times. Great location and value for money. Great off-street parking. Nice rooms. Always clean. Helpful staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing !!! Having extra pillows would be nice .
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. The parking looks complicated, but they take care of moving the cars. The personnel are very polite and helpful. You can walk to restaurants and shops and even downtown (a long walk, but doable, fun, and safe).
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice!!!! Small and charming.

Good place, near the center but five minutes away walking from the noise. Fair price, free parking was a plus for us. Very comfortable and charming. No breakfast but they give you courtesy coffee in the morning.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Casa Santamaría is a nice cute affordable option to visit San Miguel de Allende. It has very spacious rooms with comfortable beds. It is a small hotel well located close to tipical small restaurants to eat. Only a 15min walk to the San Miguel Arcángel Church and town center. If you arrive by car you can park in the premises. We certainly will come back and stay here again. It is not fancy but very good value for a comfortable and convenient hotel.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located with great access to the centro. Free parking, wifi, and cable television with a large TV. The building is very secure, with 24 attendant. Clean rooms, tastefully appointed with classic decor. The price is unbeatable!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, clean, have a fan,
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
The place was walkable but further to downton than i though.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

A pair of travelers.

Pictures do not reflect the rooms. It's a bit of fake news...The room was ok, bed had clean sheets, but some details missing such as full light bulbs in the lamps (they were broken), no shower curtain, ripped towels, and dirty floor between the dressor and wall. The staff were really friendly though with kind energy. They should lower the price a bit to actually reflect the rooms.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Alejandro

Perfecta para descansar
Stayed 1 night in Feb 2025
Verified

8/10 Good

Mayda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena la atenciónque tienen solo que no salía agua caliente tardaba mucho en salir. Pero en general muy buen servicio
Stayed 1 night in Jan 2025
Verified

8/10 Good

LUZ ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, habitaciones muy cómodas y el personal en general son amables y muy atentos
Stayed 2 nights in Dec 2024
Verified

8/10 Good

JOSE ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquila y agradeble, con restaurantes cercanos.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen trato
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

JOSE SALVADOR

Liked: Staff & service, amenities
Excelente ubicación y servicio, pero ya requiere mejorar en instalaciones, baños, toallas y camas urge renovar.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lamentablemente, no puedo recomendar este hotel, ni siquiera con una estrella. Mi experiencia fue profundamente decepcionante y se puede calificar como un caso de fraude y pésima gestión administrativa. Esto es lo que ocurrió: Reservé una habitación y llegué al hotel esperando disfrutar de mi estadía. Sin embargo, al presentarme, me informaron que mi reservación había sido cancelada supuestamente por mí mismo. Este argumento fue completamente falso. Al indagar más, el personal me comentó que una señorita del turno de la mañana recibió una llamada telefónica para cancelar mi reservación, pero increíblemente no tomó el nombre de la persona que realizó la llamada ni verificó la información de ninguna manera. Intenté resolver el problema en el momento, pero me hicieron esperar horas mientras investigaban el asunto. Pese a la espera y mi insistencia, el personal nunca ofreció una solución adecuada ni asumió responsabilidad por su error. El nivel de atención al cliente fue deficiente y la falta de organización del hotel quedó en evidencia. El reembolso: un calvario sin solución Para colmo, el reembolso jamás llegó, ni por parte del hotel ni de Expedia, a través de quien hice mi reservación. Ambas partes se lavaron las manos, dejando en claro que el cliente no tiene ninguna prioridad para ellos.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos fuimos

No nos gustó la habitación y nos fuimos
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Ótimo lugar. É um hotel muito confortável, bem localizado, com comércio e restaurantes próximos, com estacionamento e recepção. O prédio é uma casa grande, o que torna o ambiente ainda mais aconchegante. Recomendo.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Mavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlente lugar y ubicación
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención e instalaciones limpias y seguras, el personal cuida cada detalle. Un lugar recomendable para descansar y disfrutar de San Miguel de Allende
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

El lugar muy limpio y muy amables el lugar súper tranquilo sin duda regresaría de nuevo gracias
Stayed 1 night in Oct 2024