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Hotel Nena

3.5 star property
VIP Access

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Photo gallery for Hotel Nena

Cozy space with exposed brick walls, vaulted ceiling, and lush greenery.
Relax by the pool, surrounded by a serene stone backdrop and comfortable seating.
Corridors lined with potted plants and framed pictures, featuring a vaulted ceiling and stone floor.
Relax in this serene bedroom with a double bed and two bedside tables, each with a lamp.
Relax in a stylish outdoor space with a patterned floor and comfortable seating.

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Pool

Explore the area

Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Church of San Miguel Arcángel
    ‪3 min walk‬
  • Allende Garden
    ‪3 min walk‬
  • Juarez Park
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

  • 159 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Nena

Adults-only hotel with free breakfast and free valet parking
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Nena. During your stay, you're just a quick walk from Church of San Miguel Arcángel. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests love the breakfast and restaurant
  • Steps from Temple of San Francisco and Allende Garden
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Nena. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

Guests are served free full breakfast daily from 9:00 AM to 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for MXN 1000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Nena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 319 out of 397 reviews
Rating 8 - Good. 62 out of 397 reviews
Rating 6 - Okay. 11 out of 397 reviews
Rating 4 - Poor. 4 out of 397 reviews
Rating 2 - Terrible. 1 out of 397 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eva D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally a perfect experience. The hotel staff was very warm and carrying in attentive. The room was awesome. It was close to everything. I would stay there again without a doubt
Stayed 5 nights in Apr 2025

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in the heart of San Miguel de Allende, this hotel offered an ideal base for exploring the city's colorful streets and historic sites. The staff consistently demonstrated warm hospitality, with attentive service that made us feel genuinely welcome throughout our stay. Our room was impeccably clean and conveniently located beside the pool area. While there was some ambient noise in the evenings, it consistently quieted down by 10pm, and our portable sound machine effectively masked any remaining sounds, ensuring peaceful nights. The property features an excellent on-site restaurant, La Doña de San Miguel, which served delicious breakfast and lunch options on the ground floor. The restaurant's rooftop space was a particular highlight, offering breathtaking panoramic views that created the perfect setting for watching the sunset over the city's distinctive skyline. We would definitely choose this hotel again for its prime location, friendly service, and overall excellent value.
Stayed 6 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The service staff is excellent. Our room was not what we expected but the upgrade was easy and just beyond fantastic. The restaurant on site was delicious. It was a perfect visit.
Stayed 4 nights in Mar 2025

10/10 Excellent

Henry

Stayed 3 nights in Mar 2025

8/10 Good

Stephen, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gret location Capable staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Edna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP benefits included champagne upon arrival, speciality chocolates, free breakfast, front staff arranged for tours, transportation from Mexico City and also to Querataro Airport. This hotel is 5 stars in our opinion.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Milko

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location. Prime!! Will definitely come back to Hotel Nena.
Stayed 4 nights in Mar 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
Stayed 3 nights in Feb 2025

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property centrally located in a magical city... Everything about SMA and Hotel Nena within it was/has been nothing short of wonderful. 10 out of 10---would absolutely recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel right in the heart of town. Rooms are very comfortable and the service and restaurant were great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Naida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nena was the perfect spot to stay during our recent trip to San Miguel de Allende. The hotel is beautiful, historical; and the staff most attentive. The location couldn’t be better. We’re looking forward to returning soon.
Stayed 9 nights in Feb 2025

6/10 Okay

joseph, Santa Rosa Beach

Travelled with partner
Disliked: Amenities
avg. is best description. staff indifferent, amenities non-existent.
Stayed 10 nights in Feb 2025

10/10 Excellent

Emmanuel

Liked: Staff & service, property conditions & facilities
Exelent
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent and so was all their help
Stayed 4 nights in Feb 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sheila

Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the BEST hotel option-walkable to city center and excellent staff. The breakfast was sooooo good and people were so friendly. My partner had the BEST sleep ever in this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Excellent restaurant. Rooftop is great! Very very clean.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly, accommodating staff. Restaurant La Dona was excellent.
Stayed 6 nights in Jan 2025

10/10 Excellent

Qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lewis Bryan, New Orleans

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff and breakfast! The staff was super friendly and attentive
Stayed 7 nights in Nov 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Brandyn

Stayed 2 nights in Oct 2024