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Hotel Nena

3.5 star property
VIP Access

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Photo gallery for Hotel Nena

An outdoor pool area with stone walls and a tree.
An interior with stone walls, wooden furniture, hanging lights, and potted plants.
A bedroom with a stone wall, a wooden headboard, two bedside tables with lamps, and a bed with pillows.
A bar area with a wooden counter, shelves with bottles, and a tiled floor.
An outdoor seating area with patterned flooring and wooden furniture, featuring a large open space with a view of the cityscape.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Room, 2 Double Beds

A hotel room with two beds, a desk with a lamp, a telephone, and a framed picture on the wall.

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed

A bedroom with a large bed, a headboard, a wall-mounted artwork, and a pendant light.

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a nightstand, a lamp, a headboard with a decorative panel, and a framed artwork on the wall.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room

A bedroom with a large bed, a wooden headboard, a bedside table with a lamp, a bench, and a painting on the wall.

Grand Room

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Bedrooms

A weathered wooden door with a textured glass panel and a nameplate reading "Johanna" on a plain wall.

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 159 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Hotel Nena

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Nena. During your stay, you're just a quick walk from Church of San Miguel Arcángel. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests love the breakfast and restaurant
  • Steps from Temple of San Francisco and 2 minutes by foot from Allende Garden
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Nena. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

Guests are served free full breakfast daily from 9:00 AM to 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site valet and self parking spaces per unit

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for MXN 1300.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Nena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 382 out of 479 reviews
Rating 8 - Good. 76 out of 479 reviews
Rating 6 - Okay. 12 out of 479 reviews
Rating 4 - Poor. 6 out of 479 reviews
Rating 2 - Terrible. 3 out of 479 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities
Hotel nena was a beautiful property to stay at. Location was perfect and the staff and concierge were incredibly helpful and always willing to help. Highly recommend!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a perfect location in San Miguel walking distance to everything. Clean, great staff, great restaurant and bar too. Would go back again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patricia Osuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff excellent location.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

jackeline

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the staff very gentke
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room was impeccable and made us feel like home. Reception was very accommodating and responsive. Breakfast was delicious too. We’ll definitely come back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

fernando

Liked: Cleanliness, amenities, property conditions & facilities
Very good attention to guests and exceptional staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Armen

Liked: Cleanliness, property conditions & facilities
Great hotel. Great location and friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

jackeline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The location is fantastic, the stag very gentle and the facilities very comfortable. We had a great stay in San Miguel de Allende
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the mattress comfortable, shower very good and staff friendly and helpful. Our room was on the ground floor near the pool and nice and quiet. The location was convenient to the central tourist area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Clean comfortable room, excellent staff! Great location!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our 3 week stay at Hotel Nena was excellent. The facility itself is amazing with a wonderful historic ambience incorporated with modern amenities. Staff were friendly and very attentive to our needs and it was nice to have a morning breakfast provided in the onsite restaurant. Wifi was very good. The central location allowed us to comfortably walk to many of the wonderful sites San Miguel de Allende has to offer.
Stayed 20 nights in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and the service were great. Perfect location with really nice amenities and very helpful front desk. We would definitely choose this hotel again.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kammille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beautiful. Staff was all very kind and helpful accommodating to the language barrier. Air conditioning was great in the room. courtyard breakfast was beautiful. The pool was amazing and clean. Only complaint is it is a little loud throughout the day and evening but the earplugs helped a lot. Really enjoyed our stay here. Communicating with staff via whatsapp was great and easy.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Really enjoyed our stay! Staff was very attentive and helpful. On premise dining option was great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

NELIDA ALONZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lisa Beth

Liked: Cleanliness, amenities, property conditions & facilities
We booked the Johanna suite, it was an entire casa within the hotel and was amazing! Clean and comfortable with a private rooftop deck and outdoor plunge tub. Everyone was superb, from helping with a car to and from the airport to answering questions. We even got free breakfast each morning. The location couldn't be beat, just a couple blocks from the Parroquia and Jardin. Loved our stay and will book again!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with very friendly and accommodating staff! Breakfast was delicious and our room was very spacious and comfortable! Thank you! *****
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ceferino

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very clean, the property was beautiful
Stayed 3 nights in Oct 2025
Verified

8/10 Good

jaime

Liked: Cleanliness, amenities, property conditions & facilities
Room, bathroom and shower very clean. Only small issue is the music playing from next door rooftop up to about 11 pm. La Dona restaurant was amazing, sir ice and food great. The breakfast included was the best
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Víctor

Liked: Cleanliness
Disliked: Amenities
The rooms have tainted windows which make the rooms feel really enclosed. Service in restaurant is very limited in schedule. Staff was very nice, especially in front desk.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Timm

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, services were very nice and the room next to the pool was excellent. Our room safe was broken, and toiletries were not restocked, however, those were fairly minor things.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

dana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very upscale
Stayed 3 nights in Jul 2025