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Hotel Nena

3.5 star property
VIP Access

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Photo gallery for Hotel Nena

Outdoor pool, open 10:00 AM to 8:00 PM, free pool cabanas
Junior Suite, 1 King Bed
Interior detail
Free daily full breakfast
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 159 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About this property

Hotel Nena

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Nena. During your stay, you're just a quick walk from Church of San Miguel Arcángel. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests love the restaurant and breakfast
  • Steps from Temple of San Francisco and 2 minutes by foot from Allende Garden
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Nena. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

Guests are served free full breakfast daily from 9:00 AM to 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site valet and self parking spaces per unit

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for MXN 1000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Nena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 367 out of 463 reviews
Rating 8 - Good. 75 out of 463 reviews
Rating 6 - Okay. 12 out of 463 reviews
Rating 4 - Poor. 6 out of 463 reviews
Rating 2 - Terrible. 3 out of 463 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Stayed 2 nights in Nov 2025

8/10 Good

Prabuddha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable room. Courteous staff. Excellent breakfast. I would ding half a star for loud music in the evenings from an adjoining club/bar.
Stayed 5 nights in Nov 2025

10/10 Excellent

Armen

Liked: Cleanliness, property conditions & facilities
Great hotel. Great location and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul, Santa Fe

Liked: Cleanliness, amenities
Clean comfortable room, excellent staff! Great location!
Stayed 5 nights in Nov 2025

10/10 Excellent

Patricia Osuna, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff excellent location.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elisha

Stayed 3 nights in Nov 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and the service were great. Perfect location with really nice amenities and very helpful front desk. We would definitely choose this hotel again.
Stayed 4 nights in Nov 2025

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service
We had the room, Paquita, which was very large with plenty of light. Some rooms are not large or bright.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ceferino

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very clean, the property was beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel, Denver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Really enjoyed our stay! Staff was very attentive and helpful. On premise dining option was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Marilee

Stayed 2 nights in Nov 2025

10/10 Excellent

Ilan

Stayed 2 nights in Nov 2025

10/10 Excellent

Eliseo

Liked: Cleanliness
Very Nice
Stayed 6 nights in Oct 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Rooms were big and clean. Bar was nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

NELIDA ALONZO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful!
Stayed 3 nights in Oct 2025

8/10 Good

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was wonderful with the exception of the cancel policy. When we booked, it indicated that the reservation could be changed up to a certain date. However, we had to cut our reservation by one night because of our flight departed way earlier than expected and we had to wake up at 2.30 am. and decided to spend the night in Leon instead of San Miguel. We tried to cancel withing the limits allowed as per Nena"s policies, just to be told we couldn{t do it and it became a big issue. We were told that we had 3 month credit for that night we didn{t use, which is ridiculous as we do not plan to go back to San Miguel for at least the next year! We"re not Mexicans to be traveling that often to San Miguel again. That was the only disappointment. Their cancelation reservation policy is not what they advertise in Expedia.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisol, MISSOURI CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not use the pool but it was available. The food and bar was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth visit to San Miguel and I always make an effort to stay here convenient safe clean staff is very accommodating, helpful, and service oriented. This feels like home away from home for me.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus Roberto Guerra

Stayed 4 nights in Sep 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was nice .Staff was great. Only issue was early morning noise.
Stayed 6 nights in Aug 2025

10/10 Excellent

James

Stayed 4 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Staff & service
Stayed 5 nights in Jul 2025