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Hotel Pila Seca 11

3.0 star property

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Photo gallery for Hotel Pila Seca 11

Property grounds
Deluxe Single Room
Front of property
Family Room
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Pila Seca 11, San Miguel de Allende, GTO, 37700
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪5 min walk‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite

Suite

Suite

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Hotel Hacienda Monteverde San Miguel de Allende
Zona Centro
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
4.4 out of 5, Excellent, 1,003 reviews
The price is €55
includes taxes & fees
1 Jul - 2 Jul
Hotel Hacienda Monteverde San Miguel de Allende

About this property

Hotel Pila Seca 11

A rooftop terrace, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a free grocery shopping service are onsite.
Hotel Pila Seca 11 offers 10 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
There are 8 hot springs open between 8:00 AM and 5:30 PM.
Our customers tell us they enjoy the overall property condition at Hotel Pila Seca 11. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Free WiFi in public areas, free valet parking, and a rooftop terrace are available.
  • Free WiFi in some public areas
  • Free valet parking
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Just a 3-minute walk from Church of San Miguel Arcángel and 11 minutes by car from Escondido Place
  • Airport shuttle service available for a fee
As a guest of Hotel Pila Seca 11, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Pila Seca 11 also features a garden, concierge services, and laundry facilities. The hotel can provide a complimentary grocery shopping service and wedding services. Valet parking is free.

This 3-star San Miguel de Allende hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered valet parking on site
  • Limited on-site valet parking

Things to do

  • 8 hot springs

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 8 hot springs
  • Hot springs open from 8:00 AM - 5:30 PM
  • Hot springs water temperature - 22 ºC

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pila Seca 11

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1731 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Pila Seca 11 offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 8:00 AM to 5:30 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuku Rukú Hotel
Kuku Rukú Hotel San Miguel de Allende
Kuku Rukú San Miguel de Allende
Hotel Pila Seca 11 Hotel
Hotel Pila Seca 11 San Miguel de Allende
Hotel Pila Seca 11 (Green Hotel Boutique)
Hotel Pila Seca 11 Hotel San Miguel de Allende

Hotel Pila Seca 11 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 384 reviews
Rating 8 - Good. 157 out of 384 reviews
Rating 6 - Okay. 38 out of 384 reviews
Rating 4 - Poor. 7 out of 384 reviews
Rating 2 - Terrible. 9 out of 384 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable all around down town, and free valet parking is awesome
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Veronica

Disliked: Staff & service, amenities
Central location to Cathedral, restaurants. Couldn’t sleep due to surrounding loud music no hot water and issues with valet spent over 2 hrs waiting for car to get picked up
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Azita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Well run. However our room was facing the street and it was very noisy at night. I think there is a bar across the street, Very hard to sleep. Also, it took the valet parking attendant over one hour to bring our car!
Verified

6/10 Okay

IVAN

Liked: Staff & service, property conditions & facilities, room comfort
Room 104 had a strong sewer smell.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Kimberly

Disliked: Staff & service, amenities, property conditions & facilities
Would not recommend! The hotel messed up my reservation, so put us into a room with broken barn doors and no windows - I have pictures. You could literally see through the door. The room was next to reception, and the staff would talk and make noise all night. The hotel was super loud, and one night the staff just walked into our room at 2 AM to "check" the room. We had to put a chair against the door to feel safe. On top of it, they would serve breakfast in the hall outside our room door and it sounded like a party every morning was happening next to the bed. Add in the 7 am wordless screaming and be prepared for no rest at all. The tub didnt drain, and the water was either boiling or freezing. Horrible.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena ubicación, muy limpia y amplia.
Verified

8/10 Good

Maria Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicada y excelente su servicio. Quizás como sugerencia es mejorar los lavabos del baño que son impracticos.
Stayed 1 night in Nov 2022
Verified

8/10 Good

veronika

Liked: Staff & service, amenities
El etado de las toallas es muy triste, parecen sucias. La habitacion pueso decir que solo bien sin mas. Camas comodas
Stayed 1 night in Aug 2022
Verified

6/10 Okay

José Luis

Liked: Cleanliness, staff & service
Las anotaciones que muestran en las fotos no son igual en realidad
Stayed 1 night in Jul 2022
Verified

8/10 Good

José Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar y servicio

el lugar es agradable y el personal muy atento, lo uníco a considerar es el tiempo para cuando te traen tu vehículo, considera esperar o pedir tu vehículo al menos 30 min antes de tu salida, pero es un lugar muy agradable y centrico.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was confirmed for King bed and I got a Full size. There were no other room for me.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente opción, cerca del centtro, sin duda regresaría
Stayed 2 nights in May 2022
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Francisco

Disliked: Staff & service, room comfort
Mala experiencia, las señoritas en recepción no estaban capacitadas para responder nuestras preguntas/dudas cuando había algún problema. Ningún gerente para ayudarnos a solucionar el problema. Los baños viejos, las toallas percudidas. Había habitaciones que no tenían puerta entre la recámara y el baño. Lo único bueno de este hotel es la ubicación. No lo recomiendo
Stayed 2 nights in Jan 2022
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic in a very nice way. Internet was not always available. Problem was the provider, not the Hotel.
Stayed 4 nights in Jan 2022
Verified

2/10 Terrible

Tania

Disliked: Staff & service, property conditions & facilities

Mala experiencia

Muy mala experiencia en este hotel. Los baños viejos, algunos sin puerta. Las señoritas de recepción no podían contestar nuestras preguntas. Se fue la Luz en dos de las habitaciones y no había nadie Que pudiera solucionar el problema.
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar!

Muy buena la atención del personal. Nos apoyaron bastante, ya que realizamos el check in con anticipacion (medio día) y rapidez para entregar la habitación. En buen estado la habitación y baño.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this place very clean! Super close to main attractions in san miguel de allende the place was magical mix between the colonial structure and the modern hipster style
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No cuentan con servicio de comida/snacks/cafe. Y no hay negocios cercanos que los proveean. Todos los negocios cercanos que ofrecen desayunos, no habren temprano y el hotel no cuenta con ese servicio.
Stayed 5 nights in Sep 2021
Verified

6/10 Okay

Hector

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Urge mantenimiento, por lo menos pintarlo!

El hotel está mal cuidado, le urge mantenimiento, ni siquiera lo han pintado, se ve que lo tienen abandonado. El personal muy amable y la ubicación excelente. El estacionamiento está muy lejos, se tarda mucho el Valet Parking por la distancia.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Fermin Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Cute small hotel, great location in the very center of town! You can walk to a bunch or restaurants and bars.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. The room was spacious and clean. It is a short walk from the plaza and there are a lot of restaurants nearby.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy confortable. Excelente

Hotel muy confortable, rustico. Muy comodas habitaciones. toallas y ropa de cama limpias. Medidas de seguridad COVID presentes y conforme a las disposiciones de la Secretaria de Salud Estatal y Federal. A solo dos cuadras de la zona centro. Amenidades, bares y restaurantes a solo unos pasos. Debes saber que cada 7 dias las monjas de la iglesia celebran a una imagen y detonan cohetones a las 06:00AM y 9:00PM por lo que debes estar atento y no asustarte. Son tradiciones del pueblo de San Miguel de Allende. SI no te gusta consideralo en tus planes de viaje.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta bien. Solo un poco lúgubre. Ya con luz se siente diferente. Muy bien ubicado. Un poco de ruido externo por los bares cercanos pero deja dormir.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff. Couldn't be any better. Everything very walkabout, food, bars, grocery, money exchange, sites
Stayed 10 nights in Jun 2021