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Hotel & Spa Doña Urraca San Miguel de Allende

4.0 star property

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Photo gallery for Hotel & Spa Doña Urraca San Miguel de Allende

Outdoor pool, pool loungers
Economy Room, 1 Bedroom
Exterior
Hallway
Hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Hidalgo 69 Colonia Centro, San Miguel de Allende, GTO, 37700
  • Place, Artisan Market
    ‪3 min walk‬
  • Place, Allende Garden
    ‪7 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪9 min walk‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Junior Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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4.3 out of 5, Excellent, 1,794 reviews
The price is €75
includes taxes & fees
21 Jun - 22 Jun
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About this property

Hotel & Spa Doña Urraca San Miguel de Allende

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a steam room, and coffee/tea in a common area.
Hotel & Spa Doña Urraca San Miguel de Allende offers 23 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hotel & Spa Doña Urraca San Miguel de Allende. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body wraps, or detox wraps at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room
  • Just a 4-minute walk from Artisan Market and 5 minutes by foot from Angela Peralta Theater
  • Airport and local-area shuttle service available for a fee
Hotel & Spa Doña Urraca San Miguel de Allende offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at Hotel & Spa Doña Urraca San Miguel de Allende. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

This Beaux Arts San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:30 AM.
Hotel & Spa Doña Urraca San Miguel de Allende has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 to 250 for adults and MXN 100 to 150 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 20 2024 to November 19 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel & Spa Doña Urraca San Miguel de Allende

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel & Spa Doña Urraca San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Doña Urraca Hotel
Doña Urraca Hotel San Miguel de Allende
Suites & Spa Dona Urraca Hotel San Miguel De Allende
Hotel Doña Urraca San Miguel de Allende
Hotel Doña Urraca San Miguel Allende
Doña Urraca San Miguel de Allende
Hotel Doña Urraca
Doña Urraca San Miguel Allende
Hotel Spa Doña Urraca
& Dona Urraca Miguel Allende
Hotel & Spa Doña Urraca San Miguel de Allende Hotel

Hotel & Spa Doña Urraca San Miguel de Allende Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 709 reviews
Rating 8 - Good. 206 out of 709 reviews
Rating 6 - Okay. 89 out of 709 reviews
Rating 4 - Poor. 35 out of 709 reviews
Rating 2 - Terrible. 25 out of 709 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & spacious Hotel!

Beautiful & spacious Hotel! LOVED IT!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm relaxing spa like rooms were ample and clean 💕
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Blanca Victoria

Excellent location and service
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this place it was really nice room.clean and staff was super helpful. Location was fantastic as well
Verified

8/10 Good

Charley

Nice place to stay...would have been nice if the breakfast was included
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, ample, comfortable, nicely decorated
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Overall good experience. Just a bit loud since we got a room right next to the street. It was at walking distance of downtown church .
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, a little old.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!! Great location The rooms were super nice and clean the beds were very comfortable!! Walking distance to the church !
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When our first property fell through, Expedia booked us at Dona Urraca. We were very pleased with this property on many levels: it was very comfortable and clean, and the location was wonderful! There was a park close by, as well as easy walking to Zona Central. Lots of shopping and dining choices nearby and it was very easy to catch an inexpensive Uber right on the corner.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

ZENAIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and it’s truly a beautiful place. We were upgraded to a 2 bedroom . Location is 5 minutes to the center of San Miguel .
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel, roomy suite for 4 adults, great location. Only some amenities need update/upgrade
Stayed 1 night in May 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing I just didn’t like that breakfast was not included because we reserves through expedia and did not have the same privileges.
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Carlo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are Small, old and the toilet Can be seen from the bed
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Siri

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived very late at night but there was someone waiting to check me in.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and property. But had continual problems with tv and staff laughed at our request several times.
Stayed 8 nights in Oct 2022
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Verified

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great place and location. Beautiful, clean, quiet. The biggest problem for me as a non-speaker of Spanish is that front desk staff spoke very little English. In first couple of my five nights, that was a big problem.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Sara Maria

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

James G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments at this time.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Khara

Liked: Cleanliness, staff & service
I wouldn’t consider this a 4-star hotel by any means. Our stay was fine but there are definitely things that need to be worked on. The phone in our room didn’t work; the AC in our room barely worked; the safe in our room stopped working the last two days; our key cards kept failing to work; the internet service was BAD; and the restaurant never seemed to be open.
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

Fabiola

Liked: Cleanliness, staff & service, amenities
It would be great if management periodically check heating systems and hot water availability in each room . It took several attempts to fix everything in our room. It was no fault of the staff who tried to accommodate as much as they could.
Stayed 4 nights in Dec 2023