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Krystal Grand Residences San Miguel de Allende

4.0 star property
VIP Access

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Photo gallery for Krystal Grand Residences San Miguel de Allende

Check-in/check-out kiosk
Outdoor pool
Rooftop terrace
Flat-screen TV
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carr. San Miguel - Celaya 41, Fracc. Villa de Los Frailes, San Miguel de Allende, GTO, 37790
  • Place, Malanquin Golf Club
    ‪1 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪13 min drive‬
  • Place, Allende Garden
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Recreo Flat - Departamento Familiar

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo Flat - Departamento Familiar

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Recreo

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Recreo Pent House, Departamento familiar

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo Pent House, Departamento familiar

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 142 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Aldama Flat

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Aldama Flat

  • Garden view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Aldama Pent House, Departamento Familiar

Aldama Pent House, Departamento Familiar | Living area

Aldama Pent House, Departamento Familiar

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Casa Umaran

Casa Umaran

Casa Umaran

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 167 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for House (Santo Domingo)

House (Santo Domingo)

House (Santo Domingo)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 227 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Krystal Grand Residences San Miguel de Allende

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a 24-hour front desk, and a garden are onsite.
Krystal Grand Residences San Miguel de Allende offers 22 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Krystal Grand Residences San Miguel de Allende, you'll be close to Church of San Miguel Arcángel. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a porter and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Church of San Miguel Arcángel and 14 minutes from La Gruta Spa
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Krystal Grand Residences San Miguel de Allende offers its guests an outdoor pool and a fitness center. Spa services, a terrace, and barbecue grills are also featured at Krystal Grand Residences San Miguel de Allende. Free self parking is available.

This 4-star San Miguel de Allende hotel is smoke free.

Krystal Grand Residences San Miguel de Allende has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 700 per pet, per night, plus a deposit of MXN 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 100 per stay
  • Pet fee: MXN 700 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

KrystalGrandResidences VillasSMdeAllende
Krystal Grand Residences Villas San Miguel de Allende
Krystal Grand Residences & Villas San Miguel de Allende Hotel

Krystal Grand Residences San Miguel de Allende Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 204 reviews
Rating 8 - Good. 48 out of 204 reviews
Rating 6 - Okay. 17 out of 204 reviews
Rating 4 - Poor. 6 out of 204 reviews
Rating 2 - Terrible. 13 out of 204 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gerardo Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly check in and staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel !! Just like the pictures
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
The staff was exceptional, very helpful. Everything was very clean, facilities very well maintained.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Excellent place to stay! They assigned us the room 8B, was a unexpected pleasure to be in such a nice room plenty of individual rooms a private bathrooms, living room and a complete kitchen, also it had a awesome balcony with great views to the pool and San Miguel de Allende surroundings.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, great service and the staff was amazing.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Daniel Sepulveda

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Resort is great! We stayed in San Domingo condo. Staff was nice and friendly. We mentioned the bad reviews on theft issues. They did not denied it and assured they were addressed. Great place for families to stay. Pool is heated so we enjoyed it even with in cold weather.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean and the staff was very kind and helpful.
Verified

10/10 Excellent

Amparo

Liked: Cleanliness, amenities, property conditions & facilities
For the most part everything was clean, the floor needed a little mopping but it's not a deal breaker.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. Everything was amazing, super comfortable, clean, the staff were great!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice well maintained property with many amenities. Staff was very welcoming.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was big and spacious . The decor was modern and beautiful . Lots of room for everyone . The staff was very friendly and gracious . Will definitely stay again !
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Angel

Room was cleaned last minute but
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very convenient.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
Todo excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience. Staff was friendly, food in restaurant was delicious. Only complaint was there was no hot water during our stay.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Pietro Luca

Disliked: Cleanliness, amenities, property conditions & facilities
Overall the place was below standard and what was advertised. The two bathrooms smelt of sewage our entire stay. Amenties were scare in a unit for 4 people. Breakfast was terrible. They ran out of milk and could not be bothered to buy this. Pool was cold and the steam room was not operational. I will not be returning to this place again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Luis Ivan

Ok
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Victor

Liked: Cleanliness
There is a few staff members, restaurant is limited in working hours, there is nothing nearby room was ok for 1 night stay but not for longer stays, bed was not good to rest. Rooms need extra maintenance
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem we experience was on second day there we had no hot water, when we reported the problem we were told that maintenace had left for the day. We loved the property and plan to revisit the area. THanks the Garcia's untell next time.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. But I had to cut my Vaca a day short. Due to an emergency. I couldn't get a refund. Trying to contact someone at Expedia but no one seems able to help.😧
Stayed 5 nights in Apr 2025
Verified

2/10 Terrible

Fernanda

Disliked: Cleanliness, amenities, property conditions & facilities
Before my trip I received several messages from this property asking for additional fees. I didn’t pay and after an intense exchange they finally honored the rate Expedia charged me. Upon arrival I was charged a $100 damage deposit, even though the staff verified there was absolutely no damages to the room when I decided to leave, I have not received my deposit back. The staff were consistently rude and unwilling to help during my stay. The resort amenities are nothing like what’s advertised. The “spa” and steam room had not been working for months. The gym was outdated and dirty. The “restaurant” was staffed with one person for breakfast to cook and serve and the opening hours posted were not observed - 8 am was really 8:45. The room had a foul sewer smell, I found it unbearable and cut my stay short. It’s surprising that Expedia would do business with this property. I need my deposit back and have received no response from them.
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

elva janette

Liked: Cleanliness
Housekeeping stole my money $300.00!! When I spoke to the manager Iban Torres…he said I should Have left my money in the safe!! But I was not aware of daily cleaning. I was under the impression it was an airnb!! Either way my money should not have been taken by hotel personnel. We were never told about the ammenities the hotel had to offer! We were given keys and told to have a great time! The manager told Me..the only thing they could advise me was to file a police report with Mexican authorities. He never apologized on the behalf of his staff!! Very poor service. So basically, if you plan on staying here don’t leave your money behind!
Stayed 4 nights in Oct 2025