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LOtel-Casa Arca

Property class: 3.5
VIP Access

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Photo gallery for LOtel-Casa Arca

An indoor dining area with wooden tables and chairs, wicker ceiling decorations, and a variety of plants.
A modern bedroom with a bed, bedside table, lamp, and a fireplace.
An interior with stone arches, tables, chairs, and potted plants.
A checkered outdoor lounge area with lounge chairs and umbrellas, overlooking a rocky cliff.
A historic building with a central entrance, balconies, and a Star of David symbol.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Calle Relox # 18, Col. Centro, San Miguel de Allende, GTO, 37700
  • Place, San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Place, Allende Garden
    ‪2 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premiun Suite King with Bathtub

A modern bedroom with a bed, a sofa, a TV, and a nightstand with a lamp.

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite King With Bathtub

A modern bedroom with a large bed, a fireplace, a wardrobe, and a desk with a chair.

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with two beds, a television, a fireplace, and a unique wall art piece.

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Suite

A hotel room with a bed, a bedside table, a lamp, a mirror, a wardrobe, and a bathroom with a sink and towel rack.

Basic Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Suite King

A modern bathroom with two sinks, a large mirror, and a window providing a view of the outside.

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite King With Bathtub

A modern bedroom with a large bed, a TV, a fireplace, and a bathtub.

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

LOtel-Casa Arca

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a rooftop terrace, spa services, and concierge services.
LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of LOtel-Casa Arca's great location. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Mexican cuisine at Casa Arca, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Church of San Miguel Arcángel and 11 minutes by car from La Gruta Spa
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly LOtel-Casa Arca. Free self parking and valet parking are available. A complete renovation of LOtel-Casa Arca was completed in November 2023.

This 3.5-star San Miguel de Allende hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 8 AM to 11:00 AM.
Casa Arca - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Altar - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Altar
  • Casa Arca

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 2 floors
  • Renovated entire property - November 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 332 out of 399 reviews
Rating 8 - Good. 42 out of 399 reviews
Rating 6 - Okay. 13 out of 399 reviews
Rating 4 - Poor. 8 out of 399 reviews
Rating 2 - Terrible. 4 out of 399 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Everyone was friendly, space was clean, and it was in a great location!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the hotel, beautiful place,
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Esme Natalya

Liked: Cleanliness, amenities
Excellently located hotel for this incredible town.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! Excellent location, wonderful rooftop restaurant, very helpful staff. Highly recommend for a boutique hotel experience in a gorgeous city.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with a perfect location to enjoy all San Miguel has to offer. Room was lovely, bed very comfortable and very spacious. The staff was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
from the valet to room - staff was exceptional in every way. Rooms were spotless - bright and the restuarant top notch !!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice room—fireplace, good shower, off a sunny courtyard.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Lauren Dobbins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel room I've ever stayed in. Gorgeous lighting, perfect decor, an in-wall fireplace. The beds were a dream. This was also the most incredible hotel breakfast experience we've ever had. Highly recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and the staff was very friendly
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel, wonderful location, in centro but away from noise. Beautiful design, excellent breakfast. The pool area was very relaxing. The food at both restaurants was delicious and creative. The staff was friendly and professional. Would highly recommend staying at Lotel Casa Arca!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good food and very clean and the location excellent
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place lovely hotel Great property
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Gretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Domingo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean, comfortable room. Very good breakfast. Friendly and professional staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great central location and service

we spent 5 nights here. great central location. easy walk to everything in San Miguel friendly helpful staff. very comfortable room and bed. would definitely stay here again.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
authentic, great location, beautiful! Highly recommend!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
It was exceptional in every way! Would stay there again.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal stay, right in the centre, lovely staff (particularly Jessica at the front desk and the cleaning lady). The bars and restaurants were superb. All very clean, the pool was warm enough and the bed was super comfortable
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Stephen

Liked: Amenities
The best location plus really quality hotel All the staff were amazing Keep it simple book this one
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Everything wonderful from front desk to breakfast to housekeeping. The location is the best. ARtistic unique boutique hotel with incredible rooftop and outstanding service.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the design and ambience the hotel has.
Stayed 4 nights in Jun 2024